eletriclife.com Reviews 355

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and sturdy construction, often noting that items exceed expectations and are well-made. Many people highlight the efficiency of the delivery service, with products arriving quickly and as described, often with good communication throughout the shipping process. However, some customers experienced issues with their orders, including receiving incorrect items or products that did not fit as expected. A few other people also felt that the user experience was not always smooth, citing difficulties with assembly, damaged items upon arrival, or products that did not function as intended.

What people talk about most

Product

People report positive experiences with product, often praising the quality and value. Many customers found... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping, with items... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the product easy to set up,... See more

Based on these reviews

Rated 4 out of 5 stars

The company refunded my return with no problems. The foot massage action is great but there is no massage for ankles and legs. Wheels did not fit machine. If they could add vigorous massage action... See more

Rated 4 out of 5 stars

I wanted a portable bed well enough made to be a full time bed. Another review confirmed that thought, but suggested to buy a mattress topper to soften the foam. I did and it's a great combination.

Rated 4 out of 5 stars

If I knew that the sun would eventually do damage to my product? I probably would have picket another option. I'll build a little shed around it, too keep the sun out. But other than that I think I'll... See more

Rated 4 out of 5 stars

The company is fine & kept me well informed during the shipping process. The customer service was excellent. However, the product (shopping cart)was not. The front wheels would sometimes fail to ro... See more


Company details

  1. Appliance Store

Written by the company

Eletriclife.com is the place to enjoy a better electric life every day! We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget. Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other. Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: customer@eletriclife.com.


Contact info

4.0

Great

TrustScore 4 out of 5

355 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Never received my order no one can tell…

Never received my order no one can tell me where it is smh

September 23, 2025
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Reply from eletriclife.com

Dear, according to the logistics display, your package was delivered on September 26th. Could you ask if it was your family who helped you pick up the package?
If you have any questions, please contact our customer service email customer@eletriclife.com Your understanding is greatly appreciated.

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Rated 5 out of 5 stars

Best Customer Service

Great customer service company! I was contacted immediately upon filing complaint. The issue was handled professionally and resolved expeditiously. Product purchased exceeds my expectations.

August 18, 2025
Unprompted review
Rated 4 out of 5 stars

Good for plantar problems

The company refunded my return with no problems.

The foot massage action is great but there is no massage for ankles and legs. Wheels did not fit machine. If they could add vigorous massage action for the legs it would be exactly what I need.

July 31, 2025
Rated 1 out of 5 stars

Faulty tire on Walker. No customer service.

The walker I purchased for my husband has a faulty wheel/tire. I have been trying for three days to get through to customer service to inquire about replacement. Not happy.

July 29, 2025
eletriclife.com logo

Reply from eletriclife.com

Dear customer, if there are any quality issues with the product, you can provide photos and videos of the product quality problem and send them to our customer service email customer@eletriclife.com. At present, we have not received your email.Your understanding will be highly appreciated.

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Rated 1 out of 5 stars

Very bad quality

July 22, 2025
eletriclife.com logo

Reply from eletriclife.com

Dear customer, I checked that when you contacted us, we provided you with a prepaid return label, but we inquired and found that you did not return the package.If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 1 out of 5 stars
eletriclife.com logo

Reply from eletriclife.com

Dear customer, our website has our customer service email contact information. After we noticed your issue, we promptly processed the replacement of the parts you needed and sent you all the package information. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

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Rated 5 out of 5 stars

This like any company...must deal with…

This like any company...must deal with the things that might go wrong for customers...but this company will take care of all your needs and anything that might go wrong..great company that's trying there best at customers satisfaction..A1..shop with them.

June 27, 2025
Rated 5 out of 5 stars

This cart is extremely durable and well…

This cart is extremely durable and well made. I especially like the way it folds for easy storage. It's is smooth to push and help me tremendously with transporting a.large. grocery list from my car.to our apartment. I must have for seniors like me and could be desirable for ladies with small children.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love the pergola

Love the pergola ! Sturdy as heck, well constructed and fit perfect on the deck. Very impressed so far. One BIG suggestion, watch the video first so you don't install anything backwards or upside down. Don't ask :)

June 25, 2025
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