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ElevateMe Reviews 10

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TrustScore 4 out of 5

3.8

Wellness Program
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Company details

  1. Wellness Program
  2. Home Health Care Service

Written by the company

👆🏼 Assess 21 blood markers at home with a finger prick blood test 📱 Track and improve your health in the ElevateMe health app 📈 Scores for 7 performance areas: Sleep, Immunity, Mood, Strength, Energy, Fitness & Metabolism 🎯 Set health goals 💪🏼 Tailored exercise, nutrition & supplements actions from scientific research

Contact info

3.8

Great

TrustScore 4 out of 5

10 reviews

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Rated 2 out of 5 stars

Slow process, no one to contact.

Slow process, app is very sluggish. No one to contact only through email.

February 18, 2023
Unprompted review
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Reply from ElevateMe

Hi there,

Thanks for leaving a review and we're very sorry you didn't have a good experience.

We're an ambitious startup trying to help everyone live healthier lives with a smooth experience, but we're sorry to hear that we missed the mark this time.

At the time when you ordered we were ironing out some issues with Royal Mail strikes and our fulfilment provider, which may be why things took longer than normal. We've fixed these issues now - sorry about that.

We try our best to be as customer-focused and responsive as possible for all customer support enquiries, offering web chat and email to get in touch with us. Sorry if you didn't get the speed of response you were looking for. We're focused on making this better.

To try to make things right, we’d love to offer you a free test so you can experience our new improved process - kit dispatch within 24 hours and your results in the app within 48 hours of you returning your sample to our labs.

Please feel free to drop us an email to support@elevateme.ai, quoting this conversation, so we can send another kit to you for free.

Healthy wishes,

Team ElevateMe

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Rated 5 out of 5 stars

Amazing company

Amazing company, app is super easy to understand and great costumer service. For sure will be using these guys in the future. Normally I'm scared of doing bloods but realising how easy it's to do em from the comfort of your own home was definitely a huuge relief. 😂

April 29, 2022
Rated 5 out of 5 stars

So impressed with Elevate

So impressed with Elevate! I've done my first test and reviewed my first insights and it's so interesting to see a full picture of my health. The test itself was really easy. I'm looking forward to taking my next test soon and seeing how the recommendations impact the blood test results.

August 30, 2021
Unprompted review
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Rated 5 out of 5 stars

Very insightful

A very insightful product and a smooth service. I found the report and dashboard very easy to follow. I’ll be following up with another health check in 6 months. Customer support was also very responsive when I had a query.

August 25, 2021
Unprompted review
Rated 4 out of 5 stars

Happy With The Service

Been trying to loose weight and was looking for nutrition plans online. ElevateMe's recommended actions are pretty tailored cuz they are based on your blood tests. Quick service and awesome easy to use app!

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Noticeable changes in fitness

Since lockdown ended, I had been feeling quite lethargic and irritable. Came across ElevateMe via their social media and noticed that they calculated scores for energy and fitness via a blood test. Went ahead and ordered one and got great recommendations that I have been incorporating over the last few weeks and I am definitely feeling the changes. Their app is quite well designed too.

August 11, 2021
Unprompted review
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Rated 5 out of 5 stars

Seamless Experience

Tried out their service during my trip to the UK after a recommendation from a friend. Had a seamless experience right from ordering the kit to getting my customized action plan.

August 11, 2021
Unprompted review

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