elevenpast.co.za Reviews 

348
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that online orders are dispatched very quickly and arrive securely packaged without any transit trouble. Buyers are also deeply impressed by the wonderful product quality and the proactive communication regarding additional items like light bulbs. Consumers consistently emphasize the exceptional support and smooth, easy website navigation throughout their purchasing journey. Some reviewers were not happy with certain product details, mentioning that purchased items did not fully match their expectations regarding sizing or functionality. A small number of buyers also encountered occasional delivery hurdles or experienced minor limitations with specific product features.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with items that are elegant,... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that orders arrive very quickly and... See more

Service

Customers report deep satisfaction with the exemplary and efficient service they received. Reviewers... See more

Order

Consumers find order experiences to be exceptionally positive, praising the efficient service and simple... See more

Quality

Users describe positive interactions with quality, noting that the items are stunning and excellent right out... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Retro Ceiling Lights, Kisame Natural Rope Pendant Lights, Wall Sockets and a batch of Warm White teardrop LEDs, and the quality was excellent right out of the box. One bulb arrived broken in t... See more

Company replied

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(348)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

The courier people

The courier people are unprofessional,after I had to take multiple days off waiting for it and not arriving,finally arrived on Friday and must say im super happy with the lamp.i wish you can changer your delivery guys.

June 3, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are really glad you love your lamp Precious. 🤩🤩🤩 We use many couriers and the system chooses fastest delivery route to your area per order. Seems like yours was allocated to RAM couriers. We will contact you today to get all details and investigate to make sure they improve courier communication. Thanks for taking the time to bring this to our attention. Information like this is SUPER helpful and plays a huge part in us improving all aspects of service delivery. 🤗

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Easy orderibg process and really great service

June 3, 2026
Unprompted review
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Reply from elevenpast.co.za

Ah Jenne 🤗 Thanks for making us smile on a Monday morning! Have a wonderful week!

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Rated 5 out of 5 stars

Ordering was very easy as website was…

Ordering was very easy as website was informative and easy to use.Delivery was super fast and courier very friendly.
Will definitely order from them again.

June 3, 2026
Unprompted review
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Reply from elevenpast.co.za

Thanks for the wonderful review Laurette! Appreciate your support 🤗🤩

Rated 5 out of 5 stars

Communication from the time I placed my…

Communication from the time I placed my order - my lamps arrived in perfect condition and the courier delivered a day early - another win - a good experience

May 30, 2026
Unprompted review
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Reply from elevenpast.co.za

We are so happy when you are happy Susan. Thanks for being a wonderful customer 🤩

Rated 5 out of 5 stars

One very happy customer

I have ordered a few items from elevenpast over time, and can honestly say I have not been disappointed by the quality of the product or the seamless handling of orders. I am a very happy customer.

June 4, 2026
Unprompted review
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Reply from elevenpast.co.za

Antoinette, thanks so much for the great feedback. Have a stunning weekend 🤩

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Product delivered promptly. They'll become my go-to.

June 1, 2026
Unprompted review
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Reply from elevenpast.co.za

Thanks for the wonderful review :) We appreciate both your time and your support 🤩

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Rated 5 out of 5 stars

Excellent service

Excellent service. One light glass came broken and they didn't hesitate to replace it immediately. I'm happy.

May 20, 2026
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Reply from elevenpast.co.za

Really glad we could sort out your glass so quickly. Thanks for being a wonderful client. 🤩 🤩

Rated 5 out of 5 stars

Professionlism

Professionalism, efficiency and turnaround, they are the best

Price point very competitive and most time cheaper than anyone else

June 1, 2026
Unprompted review
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Reply from elevenpast.co.za

Thanks for the great review Natasha. We appreciate your time :)

Rated 5 out of 5 stars

A+ Service

I was looking for a very specific design and I found it. Order confirmation and shipping was a breeze. It arrived faster than I expected

May 20, 2026
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Reply from elevenpast.co.za

Maria, thanks for being a wonderful customer. 🤩

Rated 5 out of 5 stars

Communication after payment was spot…

Communication after payment was spot on, had my packaging bit messed us and it was replaced within a week I'm happy new customer

May 20, 2026
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Reply from elevenpast.co.za

Zanele, so glad we could sort out the replacement and that you are happy. Thanks for your support 🤩

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Rated 5 out of 5 stars

Happy customer!

I am very happy with my purchase and the communication that I received during the delivery process!

May 27, 2026
Unprompted review
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Reply from elevenpast.co.za

Thanks Tienie for your support and for taking the time to review. Have a fantastic week. 🤩

Rated 4 out of 5 stars

Overall the product looks good

Overall the product looks good, I just made a mistake and got the wrong color

May 29, 2026
Unprompted review
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Reply from elevenpast.co.za

Suhelee, we can swop the items for you at no extra charge :) Will give a you quick phone call and sort you out! 🤩

Rated 5 out of 5 stars

Brilliant

Brilliant, fast

May 27, 2026
Unprompted review
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Reply from elevenpast.co.za

You are the best Ande! Thanks for being a stunning client. 🤩

Rated 5 out of 5 stars

Very efficient- processed quickly and…

Very efficient- processed quickly and delivered sooner than I expected. All round great service and I love the lamp shade. Great quality and will suit the room perfectly. Thanks elevenpast.

May 28, 2026
Unprompted review
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Reply from elevenpast.co.za

Thanks for the lovely review and support Claire. 🤩❤️

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Rated 5 out of 5 stars

Thanks for the speedy delivery

Thanks for the speedy delivery. The value for money has surpassed the quality of the products.

May 27, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for making us smile today Paul. Have a wonderful weekend 🤩

Rated 5 out of 5 stars

Very helpful!

I only added one bulb to my order despite the lamp taking 2. Someone contacted me and asked whether they could arrange for an extra bulb to be added to my order.
Item is as described, works beautufully and of excellent quality. Very satisfied.
Delivery was super quick and communication was outstanding.

May 20, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are glad we could sort you out Amelia. Thanks for being a stunning client. 🤩

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