elho Reviews 

2,119
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

My first order came relatively quickly so I ordered more of the same items a week apart, after non delivery I got on to Elho only to be emailed we can see they are at the delivery depot and should be... See more

Rated 5 out of 5 stars

Beautiful and durable products and perfect customer service. Everytime, we say that we do not need new plant pots anymore, then we see a new model and cannot resist :D Elho also has a spare part s... See more

Company replied

Rated 5 out of 5 stars

I love Elho and have been recommending them to fellow plant enthusiasts since I started buying their pots 2 years ago. I'm now constantly recognising their products in people's gardens and UK garden c... See more

Company replied

Rated 5 out of 5 stars

It was my 2nd order directly to elho, and they always came ontime, 2 days. I've tried once from another website and took longer shipped. Directly order from elho also little cheaper, even so I still t... See more

Company replied

Company details

  1. Manufacturer
  2. Decoration and Interior Design Store
  3. Garden
  4. Garden Building Supplier

Written by the company

Het familiebedrijf elho is marktleider op het gebied van kunststof plantenbakken en richt zich al ruim 55 jaar op duurzame ontwikkeling van nieuwe collecties, geproduceerd in Nederland. Inmiddels worden de plantenbakken in meer dan 75 landen verkocht. Elho weet dat de natuur gelukkig maakt! Dankzij de natuur voel je je gezonder en het geeft een flinke energy boost. Daarom wil elho de natuur daar te brengen, waar je thuis komt. Iedere dag weer. Elho maakt het zo mooi en makkelijk mogelijk, met de natuur áltijd in gedachten. Give room to nature.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,119)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it!

The whole process of ordering from Elho is simple and friendly and the products are of great quality for very affordable prices.

Once at home, the vases look terrific and are lightweight, which is easier to work with.

June 15, 2023
Rated 5 out of 5 stars

Super product

May 30, 2023
elho logo

Reply from elho

Hi Mvr Franzen,

Bedankt voor je positieve review!
Leuk dat je zo enthousiast over ons bent! :) We zien je graag nog eens terug.

Have a green day,
elho

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Rated 5 out of 5 stars

Nette snelle communicatie

Nette snelle communicatie, goede after sales service.

May 22, 2023
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Reply from elho

Hi,

Bedankt voor je positieve review!

Wat tof om te lezen dat je zo tevreden bent met onze communicatie en de after sales service. Hopelijk heb je veel plezier aan onze producten.

We zien je graag nog eens terug. :)

Have a green day,
elho

Rated 5 out of 5 stars

Spare parts ordered and received

Great feedback. Had an issue with a missing part and it was sent to me promptly. Cannot fault the service.

May 22, 2023
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Reply from elho

Hi Sam,

Thank you for your positive review!

It's great to read that we were able to help you with one of our service parts. We hope you enjoy our products.

We look forward to seeing you again. :)

Have a green day,
elho

Rated 5 out of 5 stars
elho logo

Reply from elho

Hi Marcello,

Thank you for your positive review!

We are delighted to read that you are so satisfied with the design of our flower pots. Hopefully you will enjoy it.

We look forward to seeing you again.

Have a green day,
elho

Rated 4 out of 5 stars

Bought a pot from your Ocean range from…

Bought a pot from your Ocean range from a local garden centre. I love the design and the ethos of the company and have only reduced the stars because of the ridiculously sticky label glued to the inside and outside of the pot! I had to resort to a razor blade to remove the last of it.

May 4, 2023
Unprompted review
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Reply from elho

Hi,

Thank you for your positive review!

How nice to read that you are so satisfied with the design of our ocean collection. It is unfortunate that the label was difficult to remove. We will pass this on to the relevant department to see what we can do about it.

If you have any other questions, feel free to send us a message to contact@elho.nl.

We look forward to seeing you again. :)

Have a green day,
elho

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Rated 5 out of 5 stars

Great pots, great service

I love Elho and have been recommending them to fellow plant enthusiasts since I started buying their pots 2 years ago. I'm now constantly recognising their products in people's gardens and UK garden centres. It came as no surprise to learn that they are Dutch, given the Netherlands' long history with plants. I love that their products are minimal yet practical, innovative and attractive in appearance. Most of their products come at a reasonable price point too. I love their Vibes and Loft Urban ranges in particular. I will continue to be a customer as I love that they are eco-conscious. Bedankt Elho!

May 1, 2023
Unprompted review
elho logo

Reply from elho

Hi Megan,

Thank you for your positive and extensive review!

How nice to read that you are so satisfied with our products and recommend them to others.

We hope you enjoy our products and will continue to be a loyal customer of ours. :)

Have a green day,
elho

Rated 5 out of 5 stars

Super service!

October 11, 2022
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Reply from elho

Hallo Sinie,

Bedankt voor je positieve review!

Goed om te lezen dat je zo tevreden bent met onze service.

We zien je graag nog eens terug. :)

Have a green day,
elho

Rated 5 out of 5 stars

Great product

Very nice and high quality item and fast delivery.

April 19, 2023
elho logo

Reply from elho

Hi Cecilia,

Thank you for your positive review!

How nice to read that you are so happy with our products and the fast delivery.

We look forward to seeing you again. :)

Have a green day,
elho

Rated 5 out of 5 stars

very nice quality

April 13, 2023
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Reply from elho

Hi sofia,

Thank you for your positive review!

Good to read that you are so enthusiastic about our quality.

We look forward to seeing you again. :)

Have a green day,
elho

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Rated 5 out of 5 stars

Top services

March 27, 2023
elho logo

Reply from elho

Hi Suzanne,

Bedankt voor je positieve review!

Wat leuk om lezen dat je tevreden bent met onze services. Dat vinden wij tof om te horen! :)

We zien je graag nog eens terug.

Have a green day,
elho

Rated 1 out of 5 stars

I only left 1 star because tou can not…

I only left 1 star because tou can not give zero customer service terrible delivery even worse ordered a product they said will be delivered on the 24th now they don't even know where the parcel is they are pulling the 10 working days card now plus are ignoring e mails

March 24, 2023
Unprompted review
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Reply from elho

Hello Mr Hall,

I am very sorry that you had a bad experience with Elho's customer service. It is of course not our intention to provide bad service.
Elho tries to reply to emails within 8 working hours, I apologise if that was no the case for your email.

I hope that even though you have had a bad experience with the delivery service you have still be able to enjoy your new elho loft urban pot.

Wishing you a wonderful day from the elho team!

Rated 5 out of 5 stars

Great service

Great service, good prices and happy all-round online shopping experience.

January 16, 2023
elho logo

Reply from elho

Hello Willem,

Thank you for your positive feedback!

Have fun with your new elho products.

Have a green day,
elho

Rated 5 out of 5 stars

fast delivery

fast delivery good experience

January 10, 2023
elho logo

Reply from elho

Hello Stephen,

Thank you for your positive feedback!

Have fun with your new elho products.

Have a green day,
elho

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Rated 5 out of 5 stars

The Best for Plant Pots

It was my 2nd order directly to elho, and they always came ontime, 2 days. I've tried once from another website and took longer shipped. Directly order from elho also little cheaper, even so I still thought kinda pricey for pots, but it's worth the price. I couldn't find any better quality for plastic pots from others. Beautiful colors, diamond series really wonderful and shiny, love it! So cute! My house more colorful because of elho, thanks!

December 18, 2022
elho logo

Reply from elho

Hi,

Thanks for your positive review!

It is so nice to hear that you are so enthusiastic about us! :) We look forward to seeing you again.

Have a green day,
elho

Rated 1 out of 5 stars

I want to 15L pot but they send me 15…

I want to 15L pot but they send me 15 cm pot

December 2, 2022
elho logo

Reply from elho

Hi Kars,

Thank you for your review! What a shame to read that you are not completely satisfied.

We try to make our service a little better every day and would love to hear what we can improve. We would like to know where the communication error occurred in you receiving a 15 cm pot instead of a 15 liter one, so we are able to correct the mistake.

Please contact our customer service team at contact@elho.nl.

Looking forward to hearing from you!

Have a green day,
elho

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Everything great

November 30, 2022
elho logo

Reply from elho

Hi Robert,

Thank you for your positive review!

It is great to hear that you are happy with the quick delivery! We look forward to seeing you again. :)

Have a green day,
elho

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