Elise Elegance Reviews 38

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m in love with this collection! The styles are trendy, comfortable, and super flattering. You can tell a lot of thought went into every design. I’ve received so many compliments already—definitely a... See more

Rated 4 out of 5 stars

I had good experience overall. The website was easy to use, and the ordering process was smooth. My product arrived on time and their quality was also good.

Rated 1 out of 5 stars

Bought an item that was too small (the sizing guide is completely wrong for UK) requested a return and refund and was sent a supposedly larger size instead at my expense. Was exactly the same size as... See more

Company details

  1. Clothing Store

Written by the company

We are EliseElegance, an online fashion store offering a selection of clothing for everyday wear. Our focus is on items that are easy to combine and suitable for different situations, such as casual use, work, or going out. Our collections are selected based on fit, material, and how the items look when worn. We do not aim to follow every trend, but choose products that can be used across multiple settings. Each item is reviewed for basic standards in sizing, fabric, and finish before being added to the store. We work with established suppliers and production partners. Product photos, descriptions, and size information are written to reflect the item as it is sold. We avoid exaggerated descriptions and aim to show what the customer can expect to receive. EliseElegance operates with a practical approach to online retail. Orders are processed through our webshop, and customers can contact us through our listed support channels if they have questions about their order. We aim to provide clear information about products, ordering, and delivery so customers can make informed choices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

38 reviews

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1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’m in love with this collection

I’m in love with this collection! The styles are trendy, comfortable, and super flattering. You can tell a lot of thought went into every design. I’ve received so many compliments already—definitely a 5-star experience!

March 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Corrupt Company - Please Be Warned

I purchased a wool-blend coat from Elise Elegance for £50, however the item I received was materially different from what was advertised. The coat I received is 100% polyester and does not match the product description, images, or expected quality in any way.

I contacted Elise Elegance and provided clear photographic evidence comparing the advertised item with what I received. Despite this, I was told I would need to pay for return postage. As this is not a change-of-mind return but a case of goods not matching their description, I do not consider this acceptable.

The company initially offered a 15% refund to keep the item, followed by a 50% refund. I declined both offers, as they do not resolve the core issue that the product supplied does not match what was advertised.

At the time of writing, I am still waiting for Elise Elegance to provide a prepaid return label and issue a full refund.

If this matter is not resolved promptly, I will pursue a chargeback through my payment provider and take further action regarding the apparent misrepresentation of goods.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the Chunky Hoop Rounded…

I bought the Chunky Hoop Rounded Earrings
(Golden earring) and Cardigan for my wife as my anniversary gift and she like it. The are quality are good. The delivery took extra few days but package arrive fine.

January 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Return policy is a sham - refused a return address

Bought an item that was too small (the sizing guide is completely wrong for UK) requested a return and refund and was sent a supposedly larger size instead at my expense. Was exactly the same size as the first item. Was then refused a return or refund of either item. Followed the return policy process as per the website and was refused even a return address....buy at your own risk - you're stuck with whatever you get

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

A very solid purchase

A very solid purchase, everything went smoothly from ordering to delivery. The item fits great and the quality honestly surprised me in a good way, stitching is neat. Delivery was fast and hassle-free. Five stars, no complaints at all.

March 3, 2026
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Rated 3 out of 5 stars

Good Team work

The team work on this collection is truly remarkable. Kudos to the team members who work with precision and coordination, and the results of their work are of high quality.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had Reliable and Easy Experience

I Ordered a jacket and a top from Elise Elegance and everything arrived exactly as expected. It has good quality, true to size as it is mentioned there, and delivered on time. Smooth experience generally

February 28, 2026
Unprompted review
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Rated 4 out of 5 stars

I ordered dress and i like it

The dress I ordered came out nicer than I expected. The fabric feels good and the fit is mostly right, just a bit snug on the sleeves. Shipping took a few extra days, but the package arrived fine. Overall a good experience, just not perfect.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

I recently bought a winter jacket and leather boots from Elise Elegance and I’m thrilled! Delivery was fast, and customer service was incredibly helpful. Their unique styles stood out especially a burgundy jacket I haven't seen elsewhere. Overall, a fantastic experience.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely loved my experience with…

Absolutely loved my experience with Elise Elegance. The pieces are beautifully made and feel truly special. Everything arrived carefully packaged and exactly as shown on the website. The overall quality exceeded my expectations. I would definitely shop at eliseelegance.com again.

February 11, 2026
Unprompted review

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