Terrible customer service
After waiting 2 months for these boots,I incorrectly ordered what I thought was a uk 6/39, the 39 was in fact USA so comes in at a 5.5,also the box was scruffy and for another boot completely!! I questioned if they were actually real.which they assured me they were,after numerous emails, back and forth as per their policy!! If you choose the wrong size,it’s your fault,end of!! I was willing to pay the return postage and order a larger size again and pay the €15 postage fee!! But it was a straight no!! I’m now left with a £139 pair of boots that are too small,with a dodgy box,trying to sell them!! Meanwhile my son hasn’t got any boots till I get some sort of reduced money back!! Terrible customer service!! I will never use them again.








