Elite Eleven Sporting Reviews 3,034

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I had a parcel delivered to the incorrect address. I know this was my error. However parcel was returned to sender and Australia post confirm it was delivered. I have been trying to contact the custom... See more

Rated 5 out of 5 stars

Amazing gym wear I live in their active wear and amazing service! I ordered online at midday within an hr I had a tracking number and 9am the next day my order was delivered. 10/10

Rated 5 out of 5 stars

Angelina is your amazing sales assist at your highpoint store. She has looked after me and my family as we all wear your clothing line. She always goes out of her way to accommodate and always gives a... See more

Rated 1 out of 5 stars

Made a purchase, one of the items didn’t appear be as advertised so seeked refund. Their customer team refused to refund, directed me to their customer service FAQS, no where does it state t... See more

Company details

  1. Activewear Store

Written by the company

Launching in mid 2014, Elite Eleven® set a goal to bring a truly original sports & lifestyle brand, where fitness and fashion collide. Focussing heavily on both sport and the lifting lifestyle, Elite Eleven®, with each generation and release, has gained momentum as one of the true worldwide sporting brands.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No Regrets!

Ordered on a Saturday, received by Wednesday across the other side of the country and over a public holiday! Came so fast and all items are exactly as advertised, really happy with my purchase!!

June 7, 2023
Unprompted review
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Reply from Elite Eleven Sporting

Hi Keoni,

We are so glad you are happy with your purchase!
Thank-you for the feedback ☺️

Team EE

Rated 2 out of 5 stars

Sizing isn't accurate, curvy girls beware

Unfortunately when it comes to their tops, the sizing is completely off. I am normally a size 18, I received the size 18-20 (3XL) but no chance in hell I was fitting into the t-shirt, it was quite disappointing actually when other fitness clothing stores offer true to size for the curvier people.
The leggings are basically the only item that was true to size (sort of) but doesn't suck you in like other brands I have.
It is a shame they don't offer refunds, only exchange or credit..so now I will have a credit for buying accessories :)

June 6, 2023
Unprompted review
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Reply from Elite Eleven Sporting

Hi Tash,

I am really sorry about this and we really appreciate the feedback.
We are always looking to improve and expand our sizing, so we will definitely be passing on this feedback to the relevant team :)

Team EE

Rated 4 out of 5 stars

Great customer service

Great customer service, had excellent assistance when trying different clothes on

March 13, 2023
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Reply from Elite Eleven Sporting

Hi Aria,

Thank-you so much for the feedback! We are so glad the staff were helpful☺️

Team EE

Rated 2 out of 5 stars

Still no tracking number

I ordered a jumper and some socks and even paid for express shipping and almost a whole week later and I'm yet to receive any information of my order being shipped..

I didn't order during a sale either. Dissapointing considering I ordered all of this for an occasion and thinking I ordered well in advance being express and now my order won't arrive in time. I definitely would have just gone in store if I had of read all these reviews first about how long you wait. They need a better warehouse process to get peoples orders out faster and should not allow to pay extra for express shipping when it isn't express.

May 16, 2023
Unprompted review
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Reply from Elite Eleven Sporting

Hi Lucy,
We are so sorry that you had some issues with the shipping!
In future please do not hesitate to reach out to our customer service team☺️

Team EE

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Rated 5 out of 5 stars

lovely staff

the staff were lovely and very accommodating considering it was near closing time and wanted us to be happy with our purchases

April 15, 2023
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Reply from Elite Eleven Sporting

Hi Maddison,

We are so glad to hear that you had a positive experience in ou retail store 😊 thank you for the feedback!

Team EE

Rated 4 out of 5 stars

Good customer service

The customer service is really good and you helped with a small issue i had with the order which was great!

Only downfall is that you dont offer refunds, and takes a little longer then I would like to arrive, but other then that great and love your clothes- thank you!

April 11, 2023
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Reply from Elite Eleven Sporting

Hi Tiarne,

Thank you so much for providing your feedback. We are so glad to hear that our customer service team were able to assist 😊

We hope to allow for refunds at some stage in the near future, we are working on it!

Team EE

Rated 5 out of 5 stars

The purchase process was easy and…

The purchase process was easy and seamless, I’m so happy with my order! I cannot wait to order more again soon!

April 9, 2023
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Reply from Elite Eleven Sporting

Hi Chloe,

Thank you so much for your positive feedback and thank you so much for shopping with us 😊

Team EE

Rated 5 out of 5 stars

Love it

Love it, warm and soft and goes with everything!

April 9, 2023
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Reply from Elite Eleven Sporting

Hi Shanel,

Thank you so much for your positive feedback. We are so glad to hear that you are loving your new purchase 😊

Team EE

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Rated 5 out of 5 stars

The service.

The service.. the girls were fantastic and helpful

April 15, 2023
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Reply from Elite Eleven Sporting

Hi Adrian,

Thank you for providing your feedback. We are so glad to hear that you had a positive experience in our store 😊

Team EE

Rated 3 out of 5 stars

Sizing…

The products look amazing on the models as per almost everything online. I find Elite Elevens sizing is SO different to so many other sports/active wear I have. Only thing that may prevent me purchasing again.

April 15, 2023
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Reply from Elite Eleven Sporting

Hi Skye,

Thank you so much for your feedback. We are sorry to hear that you experience some difficulty with our sizing. Please don't hesitate to reach out to our customer service team in the future and they can provide you with more detailed measurements and suggested sizing that would be best suited to assist you with your purchases 😊

Team EE

Rated 5 out of 5 stars

Amazing quality and super quick…

Amazing quality and super quick postageeeeee!!!

April 14, 2023
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Reply from Elite Eleven Sporting

Thank you so much for your positive feedback! We are so glad to hear that you love the quality of our products and that your order arrived efficiently 😊

Team EE

Rated 1 out of 5 stars

my white shorts are completely see…

my white shorts are completely see through and the quality of the material is not good

April 15, 2023
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Reply from Elite Eleven Sporting

Hi Makayla,

We are so sorry to hear that you are disappointed in the products you have received. Please don't hesitate to reach out to our customer service team at contact.us@eliteeleven.com.au and they will be able to work towards a resolution for you 😊

Team EE

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Rated 5 out of 5 stars

Obsessed with the jacket

Obsessed with the jacket. It’s so beautiful.

April 15, 2023
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Reply from Elite Eleven Sporting

Hi Rocio,

We are so glad to hear that you are loving your new jacket from EE! Thank you so much for your feedback and purchase 😊

Team EE

Rated 3 out of 5 stars

the product was not like the web…

the product was not like the web picture.
i would like a refund

April 14, 2023
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Reply from Elite Eleven Sporting

Hi Sam,

We are so sorry to hear that you are disappointed in the product you have received. Please reach out to our customer care team at contact.us@eliteeleven.com.au and they will best assist you in this matter 😊

Team EE

Rated 5 out of 5 stars

so comfy!!

Love the set, super comfortable, good fit and came in a reasonable time.

April 9, 2023
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Reply from Elite Eleven Sporting

Hi Mia,

Thank you so much for your positive feedback! We are so glad to hear that you are loving your new products and that they arrived promptly 😊

Team EE

Rated 2 out of 5 stars

i just brought this jumper

i just brought this jumper and i haven’t washed it yet and the back is already peeling

April 7, 2023
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Reply from Elite Eleven Sporting

Hi Rena,

Thank you so much for your feedback. We are so sorry to hear that you are having issues with the product you have received. This is certainly not the standard of quality we strive to provide. Please email our customer care team at contact.us@eliteeleven.com.au and they will be able to assist you with this 😊

Team EE

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Rated 5 out of 5 stars
Elite Eleven Sporting logo

Reply from Elite Eleven Sporting

Hi Ella,

Thank you so much for your positive feedback! We are so glad to hear that you received your items promptly and that you are loving your new purchases 😊

Team EE

Rated 5 out of 5 stars

Love my top

Great clothes

April 13, 2023
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Reply from Elite Eleven Sporting

Hi Kayla,

Thank you so much for your positive feedback! We are so glad to hear that you are loving your new top 😊

Team EE

Rated 5 out of 5 stars

Quick deliver

Quick deliver. Great quality tights.

April 11, 2023
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Reply from Elite Eleven Sporting

Hi Brooke,

Thank you so much for providing such positive feedback, we truly appreciate it! 😊

Team EE

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