I had seen Olsen Jacket whilst on break in Devon. I was tempted to buy but as the shop was about close decided not to rush into decision. I never got back to the shop so when I got home googled and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought... See more
Company replied
Having lived locally to Elizabeth Rose for many years I have never been disappointed with the service and quality of their products. I have now moved to another part of the country so used their mail... See more
Company replied
A very easy web site to navigate and ordering is straightforward, My jumper arrived beautifully packaged and very quickly. I loved the colours and design - however the neckline sat too high at the b... See more
Company replied
Company details
Written by the company
Located in the beautiful historic market town of Tenterden, Kent; Elizabeth Rose, Est. 1979, is an award-winning, independent boutique led by brother and sister team.
Contact info
67 High Street, TN30 6BD, Tenterden, United Kingdom
- 01580 763815
- info@elizabeth-rose.com
- elizabeth-rose.com
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy system to use and professional
August 11, 2022
Reply from Elizabeth Rose
Thank you for your review of our service, much appreciated.
Advertisement
Fabulous service
Fabulous service, uses Royal Mail which is the best delivery service. Beautifully packed in tissue.
August 10, 2022
Reply from Elizabeth Rose
Thank you so much for your kind review, we hope you love your new t-shirt.
Reply from Elizabeth Rose
Thank you for your review.
As always!
As always, very helpful with the detailed information regarding the description of the item to be purchased.
Elizabeth Rose is a very professional, and a very pleasant company to deal with, both online and, when the opportunity arises, in store.
With many thanks
August 3, 2022
Reply from Elizabeth Rose
Thank you very much for your fantastic review, we are pleased that you are happy with the online and instore service.
Advertisement
Perfect service and quick delivery,
Perfect service and quick delivery,
pefect quality of the product
August 3, 2022
Reply from Elizabeth Rose
So pleased that you are happy with your item. Thank you for your review. Danke schön.
Beautiful Dress
Beautiful Dress
Great service, quick delivery and the dress fitted perfectly and I received many lovely comments. Perfect for a day at the Races
August 1, 2022
Reply from Elizabeth Rose
We are sure you looked fabulous and made many ladies jealous in your lovely dress. Thank you.
Positive experience both in-store and online!
I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought a dress, not the skirt, but when I got home I decided I did have the right top and I really wanted to skirt but I was able to order online and delivery was efficient and quick. Fantastic service! Lovely brands and beautiful large, bright shop with helpful staff.
August 1, 2022
Reply from Elizabeth Rose
Thank you for your amazing review and recommendation. We are so pleased that, with the help of Helen, you found the perfect items. Enjoy wearing them.
Speedy delivery
Speedy delivery, and great options for returns. Will continue to use. Great clothing styles!
August 1, 2022
Reply from Elizabeth Rose
We are so pleased that you are happy with our service and the lovely clothes. Thank you.
Advertisement
Perfect
Perfect. Super quick delivery and easy purchase with good communications. Would highly recommend
July 31, 2022
Reply from Elizabeth Rose
Thank you so much for your kind recommendation.
Lovely dress
Lovely dress which will be perfect to wear now, and then later with layers. Dress arrived quickly and beautifully packaged. Excellent all round. Will certainly be back to Elizabeth Rose again.
July 29, 2022
Reply from Elizabeth Rose
Thank you so much for your lovely review, much appreciated.
I Love MyToni Pons
I ordered two pairs of shoes that were exactly what I wanted. They were better priced than anywhere else and they arrived quickly. Thank you Elizabeth Rose.
July 27, 2022
Reply from Elizabeth Rose
Toni Pons can become an addiction we know. Thank you for your review, much appreciated.
Advertisement
Excellent service
Had to return garment, sadly too big. Immediate response and refund. Excellent service
July 27, 2022
Reply from Elizabeth Rose
A shame the item did not suit, thank you for your review.
Amazing service
Amazing service. I was unsure about sizings and one of the girls in the shop tried my order on and subsequently facilitated my choice of size. the dress arrived and fits like a glove. would 100% recommend them and will definitely shop there in the future.
July 27, 2022
Reply from Elizabeth Rose
Always happy to help with sizing queries and so pleased that the dress is perfect for you. Thank you for your recommendation.
Easy to order and always of top…
Easy to order and always of top quality.
Good company for mail order.
July 26, 2022
Reply from Elizabeth Rose
Thank you for taking the time to leave your kind review.
Reply from Elizabeth Rose
Thank you for your review.
Advertisement
Reply from Elizabeth Rose
Thank you for your review.
Great value and excellent service
I will purchase from this website again. Excellent value for money
July 25, 2022
Reply from Elizabeth Rose
Thank you for taking the time to leave your kind review.
Delievered quickly
Delievered quickly. Beautiful wrapped and contents perfect fit. Thk u
July 25, 2022
Reply from Elizabeth Rose
Thank you for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.