Elizabeth Rose Reviews 

1,397
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had seen Olsen Jacket whilst on break in Devon. I was tempted to buy but as the shop was about close decided not to rush into decision. I never got back to the shop so when I got home googled and... See more

Company replied

Rated 5 out of 5 stars

I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought... See more

Company replied

Rated 5 out of 5 stars

Having lived locally to Elizabeth Rose for many years I have never been disappointed with the service and quality of their products. I have now moved to another part of the country so used their mail... See more

Company replied

Rated 5 out of 5 stars

A very easy web site to navigate and ordering is straightforward, My jumper arrived beautifully packaged and very quickly. I loved the colours and design - however the neckline sat too high at the b... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Located in the beautiful historic market town of Tenterden, Kent; Elizabeth Rose, Est. 1979, is an award-winning, independent boutique led by brother and sister team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,397)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I am blown away by the variety of…

I am blown away by the variety of options available at this store. There are so many unique and beautiful designs that I can't find anywhere else. I want to buy them all!

February 16, 2023
Unprompted review
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Reply from Elizabeth Rose

Thank you so much for your kind words, much appreciated.

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Rated 3 out of 5 stars

Delivery cost deters from ordering

Delivery cost deters from ordering. My 10% off took me just below £99 so had to pay for delivery thus reducing benefit of discount!

March 8, 2023
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Reply from Elizabeth Rose

Thank you for leaving your feedback. As a small family business we try to provide a good service where we can which includes free postage for orders over £99 and free returns which covers most of our orders.

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Rated 5 out of 5 stars

Brilliant Service

Brilliant service as always.No problems at all .

March 2, 2023
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Reply from Elizabeth Rose

Thank you for your kind comments.

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Rated 5 out of 5 stars

Quality, Excellent customer service and quick delivery

First purchase from Elizabeth Rose, and would certainly buy from them again. Excellent choice of clothes, along with good customer service. Thank you for your prompt delivery with my item of clothing purchased. Thank you.

February 24, 2023
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Reply from Elizabeth Rose

Welcome to Elizabeth Rose. Thank you for buying from us and for leaving your lovely review and recommendation, it is much appreciated.

Rated 5 out of 5 stars

I absolutely adore my new trainers

I absolutely adore my new trainers ! They arrived beautifully packaged as always from ER and I love wearing them !

February 23, 2023
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Reply from Elizabeth Rose

We are happy to hear you love your trainers, thank you.

Rated 5 out of 5 stars

Beautiful clothes + quick efficient service

I saw a dress online that I thought would be perfect for a wedding I am going to attend. I had a query about the dress that was answered quickly. The dress arrived quickly and was absolutely beautiful.

Unfortunately it did not fit properly, so I had to return it. The returns process was easy to follow.

February 21, 2023
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Reply from Elizabeth Rose

Thank you for taking the time to leave a review, a shame the dress did not fit. Hope you find the perfect one and enjoy the wedding.

Rated 5 out of 5 stars

Great service

Easy to order, pay and was delivered as promised. Thank you. Would definitely recommend. Great service!

February 20, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you so much for your review of our service.

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Rated 5 out of 5 stars

Excellent service.

Excellent service.
Highly recommended

February 16, 2023
Unprompted review
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you for your recommendation.

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