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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and effective grip for various activities like Pilates and barre. Many people appreciate the adorable designs and patterns, finding them both stylish and functional. Consumers frequently highlight the product's ability to maintain its shape and quality even after multiple washes. However, some customers also noted issues with delivery times, with several experiencing significant delays or problems with tracking information. A few reviewers were dissatisfied with the customer service regarding these delivery issues, mentioning unhelpful responses or difficulties in resolving lost orders. Conversely, some people were satisfied with the customer service, describing it as prompt and helpful in adjusting orders or providing updates.

What people talk about most

Product

Clients share positive opinions on product quality and design. Customers consistently praise the socks for... See more

Quality

People report positive experiences with quality. Customers consistently praise the incredible grip, comfort,... See more

Delivery service

Consumers have mixed experiences with delivery services. While some reviewers report quick and easy shipping,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the ease of ordering, quick... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The grips are high quality and seem long lasting if taken care of properly. The actual sock and fabric is thick enough and so comfortable. The cutest patterns/ designs and the perfect length! As a bar... See more

Rated 5 out of 5 stars

I recently purchased Elliosa grip socks and I love them. The grip is excellent and makes such a difference during Pilates. I felt really stable and supported throughout my class. They are also ve... See more

Rated 5 out of 5 stars

I absolutely love Elliosa’s cute grip Pilates socks! The quality is amazing — they’re soft, breathable, and have the perfect amount of stretch without slipping. The grip on the bottom is super sec... See more

Rated 5 out of 5 stars

I’m genuinely impressed with Elliosa grip socks! As someone who does Pilates regularly, good grip socks are essential, and these absolutely deliver. The material is soft, breathable, and has jus... See more


Company details

  1. Activewear Store

Written by the company

Elliosa is a UK-based brand on a mission to make Pilates more fun - starting with the cutest socks you’ll ever wear. We believe the right details can turn a simple workout into something you actually look forward to. Our grip socks are designed with premium yarns, strong non-slip grips, and unique embroideries that add personality to every class. Comfort, performance, and style come together so you can feel confident and supported from warm-up to cool-down. We launch fresh collections throughout the year, from everyday staples to playful themed drops - always inspired by what our community loves most. Every pair is tested for quality, fit, and grip to make sure it performs as well as it looks. At Elliosa, our community is at the heart of everything we do. We listen to your feedback, improve with every drop, and keep customer care a top priority. With quick processing, easy returns, and worldwide shipping, we’re here to make sure your Elliosa experience is seamless from checkout to class. Elliosa is more than socks - it’s about bringing joy, motivation, and a little extra cuteness to your Pilates routine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love the quality and designs

Great quality grippy socks and the cutest designs, I get compliments every time at Pilates and I’m known to have the cutest sock collection at my studio thanks to elliosa <3

March 11, 2026
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Rated 5 out of 5 stars

Best socks EVER

The comfiest, cutest, most practical grip socks I’ve ever used! The shipping was quick and easy as well.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Cute and comfy

So happy with my cute Elliosa pilates socks.
Was a little bit skeptical before ordering (always doing my research before ordering from abroad to Denmark)
But after a lot of research I finally decided to order 6 pair. The delivery took 13 business days which I think is okay considered shipping to Denmark.
The socks are so cute and comfy, and the grip is amazing for reformer pilates.
10/10 would recommend! Just puts a little bit more happiness in to your pilates workout.

March 5, 2026
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Rated 4 out of 5 stars

I got full refund

I ordered one pair of pilates socks, waited these long time and when they arrived I didn’t like them (loose and odd style). After my complaint Elliosa offered me new socks for free or full refund. I chose refund. Their client service is excellent, so sad these socks are not. I hope someone likes this style.

March 6, 2026
Unprompted review
Rated 2 out of 5 stars

Great socks, but very poor communication and misleading shipping updates

I placed an order with Elliosa on 16 February 2026 for four pairs of Pilates socks. On 18 February I received an email saying the order had been shipped, but after that there were no updates at all.

When nothing arrived the following week, I contacted customer services and was then told that some of the pairs I had ordered were actually out of stock and would be shipped from their international warehouse instead. This had never been communicated to me beforehand, despite the fact I had already received a dispatch email.

If items are out of stock and will need to be shipped internationally, customers should be told at the time of ordering or at least before being told their order has been dispatched. The lack of transparency and communication was very frustrating.

After looking at other reviews on Trustpilot, it seems this is a common issue with this company.

My order eventually arrived about 2.5 weeks after placing it. I do love the socks and the quality of them is great, but the poor communication and misleading shipping update really let the experience down.

February 16, 2026
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Rated 4 out of 5 stars

Got my package delivered...

I ordered mine on 2/18/26. What I wished they could've done is to send at least a tracking number right after I made my purchase and the timeframe of when I can possibly received them in the mail. I was so skeptical at first so I waited patiently despite reading all the bad reviews from other people and their experiences. A week later came by, and I got a tracking number from them through email saying that they will ship out my order as soon as they could. Today on 3/2/26, I received a notice that my package was delivered right on time. I'm not too sure why or how exactly other people's order was delayed and never got theirs shipped out even after 3 weeks. The socks are so adorable and has a grip to it on both sides. Again, please fix your tracking system so that people don't run into this type of issue in the future. Otherwise, I'm very pleasant with how the socks came out.

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

Ordered 3 weeks ago

I ordered my pair of socks on 14th Febuary for a pilates class the week later. These have still NOT arrived and it is the 2nd March. I have emailed customer services twice asking for a refund and/or to sort this out and each time I received a reply saying sorry for the delay. It has been 3 weeks waiting for a pair of socks and still the tracking states it is not out of delivery.
Genuinely not worth the time. I've had to buy from another brand since otherwise I would of not been able to attend my reform classes.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional way of operating

Very unprofessional way of operating! I’ve reviewed them before. Their products never arrived, I had to beg for a refund and ended up doing a charge back, then contacted by the ‘founder’ to ask me to change my review and offered free products, after I said I wouldn’t change it they emailed again offering free products to ask me to change my review, and now a third time, it’s harassing and they’re only making my opinion of them worse. They won’t willingly refund, their customer services is either ‘investigating’ or ‘the request needs authorisation from the team’ but when when you ignore their contact they still keep emailing you to get you to change your review! Very unprofessional company!

February 28, 2026
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Rated 4 out of 5 stars

Good customer resolutions

Update - the socks did arrive and the company got in touch and gave me a refund, as well as sending me 5 new pairs of socks to try for free. It was great to have this resolution and I LOVE the socks! Couldn’t do a Pilates class without them - such cute designs and such good quality too! Will definitely order from them again in future.

It is a shame to be writing this review as I’ve previously ordered from this company without issue. However, I ordered socks as a gift on 14.02, the tracking updated to say they were being shipped from an international warehouse on 17.02 and nothing since. I got in touch with the company who said that the socks were out of stock in the U.K. and were therefore being shipped from an international warehouse and so I should expect them to take longer. I was sent another evri link which still has not updated. This is now 10
Business days after my order and the website said UK delivery is 3-6 business days, I believe even international delivery is only 8. I have asked for a refund as the goods have not been delivered in a reasonable time. I have not received a response and so have no socks/refund!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Not British company!

I can not comment on the quality of these socks as I have been waiting 23 days to be told that they are shipped from abroad….!
I thought I was buying British but apparently not!

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service and delivery times

Took far too long to dispatch and deliver, currently overrunning the estimated delivery date, and the package is still not with the delivery service. I did get a response eventually but it took over 24 hours, and the phone number didn't lead to anywhere. Feels like a dodgy company with a glossy Instagram and website, be careful.

February 13, 2026
Unprompted review

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