Ellon Whisky shop Reviews 40

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent shop, item was dispatched quickly, efficiently and in secure packaging. A wide range of whisky available at very competitive prices.

Rated 5 out of 5 stars

Superb service and selection. Great communication on the order's whereabouts, and in my case I got it delivered in person (Aberdeen) by the shopkeeper! We had a good chat, and the whiskies did not di... See more

Rated 3 out of 5 stars

Very pleased to find this rare bottle of Kilchoman. Not delivered yet as I’m guessing been delayed due to Jubilee holidays. Difficult to give higher rating due to delayed delivery which must b beyond... See more

Rated 5 out of 5 stars

I ordered a lovely bottle of whisky for my friends birthday. Your company helped me out and included a birthday card with my order. The delivery was on time, and well received. I really appreciate... See more

Company details

  1. Alcoholic Beverage Wholesaler
  2. Alcohol Store

Written by the company

Family run business in the heart of Ellon, Aberdeenshire. We stock a large variety of Whisky, Gin, Rum & Vodka (Just about everything alcohol!) You can visit our store in Ellon or conveniently shop at our Online Store!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent shop

Excellent shop, item was dispatched quickly, efficiently and in secure packaging.

A wide range of whisky available at very competitive prices.

June 28, 2024
Rated 1 out of 5 stars

Poor customer service

Poor customer service
More than two weeks since the order, no confirmation of dispatch. Called 3 times, no responsible answer/tracking number or confirmation date of dispatch. Just blame on RoyalMail!

February 23, 2024
Rated 5 out of 5 stars

Birthday gift

I ordered a lovely bottle of whisky for my friends birthday. Your company helped me out and included a birthday card with my order. The delivery was on time, and well received. I really appreciate your friendly, and helpful customer service. I will definitely order from you again.
Shropshire, England

January 3, 2024
Rated 4 out of 5 stars

Review

Slow delivery but arrived. Probably would not use again as no delivery updates or tracking available.

November 18, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look