Pictures of the product were a bit misleading. The colours look totally different in real life. That could have been a problem. Otherwise, delivery was fast.
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I like the possibility of choice regarding the type of doing the payment. I don’t like the lead time that the package takes to arrive. According to my e experience, is always delayed. Improvements... See more
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Excellent service, very nice assortment, good descriptions, photos in the listings, comfortable delivery and return. Thank you so much for possibly to buy Ahkka clothes - best ever for rainy/snow... See more
Ordered a beautiful dress on sale and it arrived so fast! Quality of the dress is amazing too for the price (viscose!!). Love the fact that they are always giving discounts from time to time and the s... See more
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Hos oss på Ellos finner du alt innen mote, hjem og skjønnhet for kvinnen midt i livet. Vårt mål er å være til for å forenkle tilværelsen og alltid gi våre kunder en positiv kjøpsopplevelse. Du skal for eksempel alltid kunne stole på at vi har relevante og attraktive tilbud, hvor du ikke trenger å kompromisse med bærekraft eller klimapåvirkning. Raske og enkle leveringer i kombinasjon med smidige returer er også noe vi ser som en selvfølge. Vi jobber for å skape et trygt samhold. Hos oss skal du alltid føle deg velkommen og inspirert – uansett hvem du er.
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4.4
Excellent
15K reviews
Asks customers to review
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fast shipping
April 16, 2026
May use AI-assist with repliesRead more
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They lied about material from wich was…
They lied about material from wich was made item . They wrote bjørk but was bamboo wood . Never will buy again from this Ellos site .
April 15, 2026
Reply from Ellos Norge
Hi,
Thanks for our feedback.
We’re really sorry to hear about your experience and understand how disappointing it must feel to receive an item that doesn’t match the description. That’s not the standard we aim to provide.
Product accuracy is very important to us, and we take feedback like this seriously. It’s possible there has been a misunderstanding or an error in the product information, and we would like the opportunity to look into this further.
Please reach out to our customer service team with your order details so we can investigate and make this right for you.
Thank you for bringing this to our attention.
Have a nice day!
Best regards
Maren
Ellos team
Fine varer.
April 8, 2026
I have attempted to place an order…
I have attempted to place an order twice: each time it had failed, yet Ellos withdrew the funds for the order from my debit/checking account -- the first order attempt it double charged the same amount! When I called their customer service, they were not able to give me an answer and told me to wait and see if the charges "fell off" in a few days. Meantime, Ellos has my money and is most likely making money off of the pending charge and not ever processing an order . I asked for help over the telephone, but the agent was unable to answer any of my questions. I feel like I need to report this to a better business bureau as this is must be at best unethical, if not illega.
March 8, 2026
Unprompted review
Reply from Ellos Norge
Hello, and thank you for your feedback.
A reservation is a temporary hold placed by your bank to ensure the funds are available. The money is not transferred to us.
A charge means the payment has been completed and the funds have been transferred.
If you only see a reservation, the amount will normally be released automatically by your bank if the order is not processed.
/Lars, Ellos team
The delivery is fast
The delivery is fast. It gives flexibility with payment! I recommend it!
March 5, 2026
Customer service
Terrible customer service. My order was cancelled due to unknown reasons for me and to find out about money return they said I need to contact bank myself and could not provide with an answer in what time range money should be returned. So basically 'you need, you find out'. No help at all.
March 4, 2026
Unprompted review
Reply from Ellos Norge
Hi,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to have your order cancelled without a clear explanation.
We also regret that you did not receive a more helpful answer regarding the refund process. When a payment is refunded from our side, the exact time it takes for the money to appear back in your account can depend on the bank or payment provider, which is why customers are sometimes advised to contact their bank for the most accurate timeframe. However, we absolutely understand that this response may have felt unhelpful, and we apologize for that.
Your experience is not the level of service we aim to provide.
Have a nice day!
Best regards
Maren
Ellos team
Perfect site,,perfect items
February 20, 2026
good price and quick delivered.
February 3, 2026
Reply to the company's reply
Since the website won't let me reply to a company's response, this is a continuation of another review I wrote a few days ago. I hope it reaches Ellos.no.
The first thing I received a few days after sending the package was a refund notification, to which I immediately replied that I wanted the product back. I wasn't informed at any point before processing the return, and I was immediately told that it wasn't possible to send the device back. Did I lie? I even wrote on the return package by hand that it was being sent for repair because that option didn't exist, which made me suspect at the time I sent it that it would never be returned because there was no intention of fixing anything. Just another big company that prefers to throw things away, generate waste, and continue polluting rather than fix what still exists. I don't see any lies in my review. I sent an item for a simple repair, and I'm sure they didn't even try to do it.
February 8, 2026
Unprompted review
Reply from Ellos Norge
Hello,
We apologize that you experienced insufficient information during your correspondence with our customer service team.
I have now reviewed your order and the related complaint case. Normally, if repair is considered a possible solution, we contact the customer and obtain a cost estimate from the supplier, as well as information regarding the applicable warranty.
In this case, we were in contact with the manufacturer, and it was determined that the defect could unfortunately not be repaired. The item was therefore disposed of in accordance with environmental regulations.
As it was neither possible to repair the product nor provide a replacement item, the purchase amount was refunded. This was the only available resolution in this matter.
We acknowledge that the process could have been explained more clearly. In our initial communication, when you received the return labels, we did inform you about how we handle complaints regarding electrical products. However, we understand that you may have expected a more detailed explanation.
We apologize that the process did not meet your expectations and hope this clarification provides a better understanding of how your complaint was handled.
Kind regards,
Sana
Ellos Customer Service
The delivery company is terrible
The delivery company is terrible, so I won't buy anything from you as long as you use this company for delivery—I mean Norpost.
December 19, 2025
Reply from Ellos Norge
Hello. Thank you for your feedback.
Please reach out to our customer service with more information about has gone wrong regarding your delivery and we will of course look into this.
/Lars, Ellos team
Levering tok for lang tid
December 10, 2025
Reply from Ellos Norge
Hei,
Takk for tilbakemeldingen.
Vi beklager at leveringen tok lengre tid enn forventet. Dette er ikke den opplevelsen vi ønsker å gi, og vi jobber kontinuerlig med å forbedre leveringstiden vår.
Ønsker deg en God Jul!
Med vennlig hilsen
Maren
Ellos team
Good value for money and swift service
December 4, 2025
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