Had a horrible experience shopping online (Hebeos - avoid to all costs people!!): Ellos thank you for being trustworthy, for promptly sending correct merchandise and then accecept return without any... See more
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I am happy with one product(kids pants) recieved. The other product(Kids sneakers) that i received were in good condition but had a name tag of a different kid stuck on it. I see this as a oversight b... See more
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It's a brand I can trust that they will deliver high quality products. Discounts are often super generous and the delivery process took a very short time.
Excellent Customer Service. Works better on call compared to online chat. The product is beautiful too but had a strange design error which we managed to fix somehow.
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Hos oss på Ellos hittar du allt inom mode, hem och skönhet för kvinnan mitt i livet. Vårt mål är att finnas till för att förenkla tillvaron och alltid ge våra kunder en positiv köpupplevelse. Du ska exempelvis alltid kunna lita på att vi har relevanta och attraktiva erbjudanden där du inte behöver kompromissa med hållbarhet eller klimatpåverkan. Snabba och enkla leveranser i kombination med smidiga returer är också något vi ser som självklarheter. Vi verkar för att skapa en trygg samhörighet. Hos oss ska du alltid känna dig välkomnad och inspirerad – oavsett vem du är.
Ellos
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4.5
Excellent
59K reviews
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Very good good
May 12, 2025
Love the products
May 5, 2025
Satisfied))
May 2, 2025
Fast shipping & The Right Size
The item I ordered came super fast even with standard shipping which was super nice since I wanted it for a trip and didn't have a lot of time beforehand. Definitely took a risk ordering it with little time, but it worked out well! The email receipts and package notifications were helpful to keep track of my package & overall I love the item! I used the size chart on the website to figure out what size I would need and it helped because the item fit perfectly. They also sent another coupon in the package which I thought was kind as well.
May 8, 2025
The lamp is better than I expected
The lamp is better than I expected, absolutely in love with it, it made the room aura feel fancier.
April 28, 2025
May use AI-assist with repliesRead more
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Pathetic and customer looting strategy…
Pathetic and customer looting strategy of forcing paying 50kr for exchange. I suffer from a foot problem and wanted to exchange size because of my medical insoles but ofcourse the company would not support pr acknowledge it.
Such companies should also market the hidden costs as they market their fake sales.
Highly disappointed, first and last sale with Ellos for sure!!
May 8, 2025
Unprompted review
Reply from Ellos Sverige
Hello, Henna!
Thank you for your review.
We certainly understand that there can be personal reasons for wanting to exchange an item, but we must adhere to the same terms for everyone. A fee of 50 SEK applies for exchanges, which is also stated in the terms that need to be accepted when the order is placed.
Wishing you a lovely weekend!
Kind regards,
Melissa, Ellos Team
The delivery was as expected and the…
The delivery was as expected and the productd too. Everything went well
March 25, 2025
All good!
Have always gotten my order in time and all items according to description and photos.
March 4, 2025
The blanket was amazing and worth every…
The blanket was amazing and worth every penny. Really happy with it
February 25, 2025
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