Great RV, modern and pretty clean on pick up. Our tour op booked top package with everything included and all the additional insurances which gave us piece of mind. Kitchen kit was use... See more
Company replied
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No shuttle, uninterested guy who did the tour around the rv. Camper was worn out, window shutters did not close. Engine bay makes lot of noise in the interior.No proper sleeping material. one small b... See more
Company replied
Terrific experience with El Monte RV! We rented a 26’ practically new Class C for a long weekend trip. The rental process was very easy, their agent (Milan) did a great job showing us “the ropes”. The... See more
Company replied
Our experience at El Monte RV at Dublin was absolutely great. All the employees were super helpful with our struggles as first timers, specially Biscuit, who answered all our questions about the RV, a... See more
Company replied
Company details
Written by the company
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Written by the company
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Contact info
6301 Scarlett Ct, 94568, Dublin, CA, United States
- (925) 803-0331
We provide unforgettable journeys.
4.3
Excellent
108 reviews
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Reply from El Monte RV - San Francisco
We're glad you enjoyed your experience! Thank you for your positive feedback, we appreciate you taking the time to share. It was a pleasure having you as our Guests.
Vehicle was older than promised
Vehicle was older than promised, ovem didn’t work, hot shower stopped working after 2 days. Very noisy during driving even in roads. Store manager very impolite when we returned the vehicle.
November 30, 2025
Reply from El Monte RV - San Francisco
We appreciate you bringing these issues to our attention. We're sorry the vehicle's condition, amenities, and noise levels did not meet expectations, and for the impolite service you experienced. We'll review these points. Please feel free to reach out to us at guest.services.usa@thlonline.com so that we can meet as a team to review this.
Listen ccarefully
quick easy, great personnel helping all process. Specifically, "Milan" was very friendly, informative, patient and helpful in orienting us on functions on 2 RV's we picked up. Similar experience upon turn in. Thank you.
November 27, 2025
Reply from El Monte RV - San Francisco
We're happy to hear that the process was quick and easy, and that our personnel, specifically Milan, was helpful. We appreciate your positive feedback regarding the informative orientation and friendly assistance you received during pickup and return. Thank you!
Excellent experience
Rv was in new condition and the staff was very friendly. Would definitely rent from this location again
November 26, 2025
Reply from El Monte RV - San Francisco
We're happy to hear that you had a great experience with the RV and our team! Thank you for your positive feedback; we appreciate your recommendation.
Catastrophic rental, avoid at all costs!
Never again. Avoid at all costs. We rented an RV (via Motorhome Republic / El Monte RV, in Aug 2025. The vehicle was advertised as a 2024 model — but a VIN check proves it is a 2022 model. That is false advertising.
The RV was in catastrophic condition: broken and detached armrests, ripped upholstery, torn panels, exterior lockers that don’t lock (we couldn’t secure our belongings), filthy dishes and outdoor furniture, defective outlets, non-working tank indicators, and automatic leveling that practically never worked. The central A/C died after three days; repairs failed and we were forced to pay for three motel nights (USD 628) because it was impossible to sleep in the RV. We found used earplugs and debris on the floor at pick-up.
We filed detailed complaints (with photos and emails) without receiving compensation.
This company’s advertising is misleading and the equipment provided is unacceptable. We strongly advise all travelers to avoid Motorhome Republic / El Monte RV for rentals — do not trust the model year or the photos; inspect, verify the VIN, and demand written proof before driving away.
ANSWER TO YOUR REPLY:
Thank you for your public reply, but it feels entirely generic and disconnected from the real situation. We have already sent three detailed emails (Aug 18, Sep 3 and Sep 23) with full photo evidence, VIN verification proving the RV was a 2022 model instead of the advertised 2024, and proof of the A/C failure after only three days, the filthy condition of the vehicle, and its overall poor state.
To date, no one has ever replied or followed up, neither from your “customer care” address nor from Motorhome Republic. If you truly wish to resolve this matter rather than issue standard apologies, please contact me directly and reference Reservation IM44549012-HXO861187/1.
If your team sincerely intends to fix this situation.
August 15, 2025
Unprompted review
Reply from El Monte RV - San Francisco
Hi,
We are very sorry to hear that you experienced significant technical malfunctions with your RV during your trip! We understand that these problems caused considerable inconvenience, disrupted your travel plans, and severely impacted your overall experience.
Ensuring our vehicles are in excellent working order is paramount, and it is clear we failed to deliver on that promise in your situation. We take all feedback regarding vehicle performance and safety extremely seriously. Our team is dedicated to rigorous maintenance and pre-rental inspections to prevent such occurrences. Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. If you’d like to share more details, please email customer.care.USA@thlonline.com—your feedback helps us improve.
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