El Monte RV Class C Medium (D) 24-26ft

El Monte RV Class C Medium (D) 24-26ft Reviews

A product’s star rating is calculated as the average of all its reviews.


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elmonterv.com

•

779 Reviews

4.2

The information on this page is based solely on product reviews written by customers of El Monte RV via Trustpilot.


Here’s what people highlighted

Quality

4.2

115 ratings

Value for money

4.1

116 ratings

Product details

All reviews


Rated 5 out of 5 stars

Great facilities, everything working. Little dust inside the cabinets, but it didn't disturb the experience.

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thank you for your kind feedback!

Rated 4 out of 5 stars

The RV ran good but they still needed things fixed before renting out to people like the refrigerator door not closing. It was only a year old but people before us did a number on it.

Quality: 3
Value for money: 3
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Reply from El Monte RV

Thank you for your review! We will pass this along for further review on the vehicle!

Rated 4 out of 5 stars

Technically a good RV. Interior had some issues: missing window lock, another window lock fell off, bathroom doors kept swinging open. Magnets bended so some doors didn't fully lock anymore. We were told that these are all well known issues but hard to fix permanently.

Quality: 4
Value for money: 4
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Reply from El Monte RV

Thanks for sharing your experience! We will pass your notes along!

Rated 5 out of 5 stars

very spacious and comfortable

Quality: 4
Value for money: 5
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Reply from El Monte RV

Thank you for the kind 5 star review!

Rated 5 out of 5 stars

Great RV. Enjoyed it very much.

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thank you for sharing this 5 star review!

Rated 2 out of 5 stars

Unacceptable product in relation to the cost

Quality: 2
Value for money: 2
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Reply from El Monte RV

Thank you for your honest feedback!

Rated 4 out of 5 stars

It was good, but i had some problems in the check in with the sensor, that El monte recognice and gave the a refund for this, also the fridge and water pump was not working perfectly form the beginning.

Quality: 4
Value for money: 3
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Reply from El Monte RV

Thank you for your honest review!

Rated 2 out of 5 stars

We rented a vehicle from Seattle and whilst we did not have any mechanical issues, we did have some problems with the RV, specifically around routine maintenance that caused us some disruption to our trip. Specifically, we had issue with the black (sewerage) valve leaking which meant a few messy cleanups and us not being able to use the toilet fully (which is supposed to be the point of a RV). We also had issues with the generator, specifically the exhaust falling off whilst driving and this meant we could not use the generator for half our trip. There was also an issue with the shower plumbing pipes coming loose and water leaking. Overall we feel these were basic maintenance issues that should not be causing issues, especially give renting is not cheap. For this reason we have rated relatively poorly. The issues we experienced did cause us some disruption to our trip, which was unfortunate. The rental process and drop off process was ok, but a bit cumbersome and beware that nothing is for free. Every little extra is charged, even down to pickup and drop-off times. It’s worth just being prepared for this.

Quality: 2
Value for money: 2
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Reply from El Monte RV

Thank you for your honest review! I will pass this along for further review!

Rated 5 out of 5 stars

Thanks for your service.

Quality: 4
Value for money: 5
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Reply from El Monte RV

Thank you so much for your kind review and sharing your experience!

Rated 5 out of 5 stars

It was ok

Quality: 4
Value for money: 4
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Reply from El Monte RV

Thank you for the 5 star review!

Rated 1 out of 5 stars

I was told I could change the location, but that was a lie. They wanted to charge me $5,000 to return it to a different place after I had already left. They told me, even with 6 days' notice, that they couldn't do it. I was scammed. Be careful when hiring them.

Quality: 1
Value for money: 1
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Reply from El Monte RV

We appreciate your feedback and will be looking into this matter further.

Rated 1 out of 5 stars

I recently rented an RV from Salt Lake City and drove to Yellowstone National Park, so I wanted to share my experience for anyone considering a similar trip. The initial quote was somewhat misleading because it only reflected the base RV rental price. At pickup, there were many additional costs for liability insurance, protection packages, return convenience options, kitchen kits, linen kits, and other add-ons. Once everything was included, the total cost increased significantly from the original quote. I purchased liability insurance, the VIP Plus package, and the Gold package because I wanted a worry-free rental experience. Unfortunately, that was not the case. During the trip, we had a flat tire. I was told that, based on the damage pattern, it was not considered a manufacturing defect and was instead attributed to my driving, so I was responsible for the tire replacement cost. After paying for multiple higher-level protection packages, I was very disappointed to learn that an issue like this was still not covered. We also experienced problems with the slide-out. Small items can easily fall into the corner near the slide-out rail, jam the mechanism, and prevent the slide from moving in or out properly. When this happened, it took a significant amount of time and effort to get it working again. Dealing with this in the middle of a road trip added a lot of unnecessary stress. Overall, the RV experience involved far more unexpected costs, mechanical issues, and hassle than I anticipated. While traveling by RV may appeal to some people, I personally would not recommend it if your goal is a convenient and stress-free vacation. Based on my experience, I would much rather rent a regular car and stay in hotels.

Quality: 1
Value for money: 1
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Reply from El Monte RV

Thank you for your honest review! We will be looking into this more in depth.

Rated 5 out of 5 stars

The vehicle was very maintained, pretty new, my family loved the experience.

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thank you so much for your kind review!

Rated 5 out of 5 stars

Amazing RV! Clean, new, comfortable, and very easy to drive. Everything worked perfectly, and it made our trip truly unforgettable.

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thank you so much for your kind review and sharing your experience!

Rated 4 out of 5 stars

Trusty car, the petrol station will be your best mate, 24lt/100km by a moderate driving style.

Quality: 5
Value for money: 4
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Reply from El Monte RV

Thanks for your honest review!

Rated 4 out of 5 stars

For our purpose - perfect

Quality: 4
Value for money: 4
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Reply from El Monte RV

Thank you so much for your kind feedback!

Rated 4 out of 5 stars

Recommended for family of 3-4!

Quality: 5
Value for money: 4
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Reply from El Monte RV

Thank you so much for your kind review!

Rated 5 out of 5 stars

The RV was clean, comfortable, well-maintained, and perfect for our family road trip.

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thank you so much for your kind review!

Rated 4 out of 5 stars

loved it for just 2 people

Quality: 5
Value for money: 5
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Reply from El Monte RV

Thanks for sharing your experience!

Rated 4 out of 5 stars

It was easy to drive and maneuver. Great visibility all around and easy to park with a rear view camera. The waste connection and valve handles are set too far back under the chassis, had to get down on my hands and knees to view and access them. No privacy curtain between cab and living area is an inconvenience! Had to use a blanket for privacy and light. Table and seat conversion into a bed was a little painful to do and undo everyday.

Quality: 4
Value for money: 3
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Reply from El Monte RV

Thank you for your honest review!