A guy named Jack called me . He said he needed $100 security deposit. Then he could approve the loan. Scammers usually do this. Beware. Update: Their reply proves they ( Eloans) are the scammers. So... See more
Company replied
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See what reviewers are saying
The application process was great. They constantly called me to make sure I understood everything and had the proper information. I love the customer service. Everyone always checked the same things s... See more
Company replied
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he g... See more
Company replied
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be... See more
Company replied
Company details
Written by the company
Kindly note that Eloan is not currently offering new personal loans at this time, but we will continue to serve existing customers with the same commitment and care. If you are a current Eloan customer, our Call Center continues to be open from Monday to Saturday, 7:30am to 6:00pm CT. You may also directly login to your account at my.eloan.com. Have a great day!
Contact info
United States
- 855-854-9395
- support@my.eloan.com
- eloan.com
3.8
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent corporation and extremely…
Excellent corporation and extremely fast on delivering a loan. Tom
August 29, 2021
Reply from Eloan
Thanks for your review, Thomas! Glad we were able to help. Have a good one!
The Eloan Team
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Best bank best customer service and now…
Best bank best customer service and now it's starting already loan section with comfortable.
Appreciated
August 29, 2021
Unprompted review
Reply from Eloan
Thank you for sharing, Hamid! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
You all did ABSOLUTELY awesome in…
You all did ABSOLUTELY awesome in handling all my need's, questions etc....Tyvvm and more importantly you all had very good patience when helping in every regard!!! Would recommend Eloan to everyone....;)
August 29, 2021
Reply from Eloan
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, reach out any time!
The Eloan Team
Great customer service
Just got the loan august 2021. The customer service was very good when I applied and was having trouble linking my bank account. Within a 10 min phone conversation the rep had me fixed up and shortly after our call, I was approved. The funds were in my account when they said they would be as well. So far, so good!!
August 28, 2021
Reply from Eloan
Way to make our day, Ben! Reviews like yours keep us going. Our customer service agents are always here for you, so if there’s anything else we can assist you with, just reach out. Have a great one!
The Eloan Team
Reply from Eloan
Thank you for sharing, Glynis! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
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Reply from Eloan
Hi! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Recommended highly
Process was very easy and simple did it quickly receive loan within 24 hours after signing loan staff was courteous and helpful was very happy with this company
August 27, 2021
Reply from Eloan
That’s what we like to hear, Robert. We’re always here to help whenever you need us!
The Eloan Team
Applied and received my funds within 3…
Applied and received my funds within 3 business days! Excellent service and easy to apply.
August 26, 2021
Reply from Eloan
Thanks for sharing your feedback and experience with us, Stephanie!
The Eloan Team
Very pleasant experience
Very pleasant experience. Fast and courteous service. Money in my account the next business day.
August 26, 2021
Reply from Eloan
Thanks for your review, Linda! Glad we were able to help. Have a good one!
The Eloan Team
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Reply from Eloan
Hi Wyftnah! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Seamless and Quick
Seamless process and quick funding only downside is they don’t lend more than $30,000.
August 24, 2021
Unprompted review
Reply from Eloan
Appreciate the 4 stars! Happy customers make our days brighter. Thanks!
The Eloan Team
Excellent loan service
August 23, 2021
Reply from Eloan
Hi Quianah! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Eloan was really simple and very easy…
Eloan was really simple and very easy and fast . I would definitely recommended them .
August 21, 2021
Unprompted review
Reply from Eloan
Hi Ricky! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
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They did a great job of helping us…
They did a great job of helping us through the process !
August 21, 2021
Reply from Eloan
Thanks for your review, John! Glad we were able to help. Have a good one!
The Eloan Team
Outstanding Experience!
This was an easy, purely online process. The verification process was professional and effective. I highly recommend Eloan. The entire application process and the approval was fast and straight forward. There was nothing hidden or no "strings" attached. Very happy!!!
August 20, 2021
Unprompted review
Reply from Eloan
Thank you for your kind words, Wesley!! It’s excellent to know how you feel about our personal loan application. Enjoy your personal loan from Eloan!
The Eloan Team
Easy
Easy, hassle free process.I would recommend it to anyone.I called and the contact person was very helpful and friendly.I had my funds the very next day.
August 19, 2021
Reply from Eloan
Thank you for sharing, Joseph! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
Awesome and quick to respond and good…
Awesome and quick to respond and good costumer service 👏
August 19, 2021
Reply from Eloan
Hi Eric! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
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Easy process
Easy process, a fair rate, and no hidden fees. Great place to get a loan.
August 18, 2021
Unprompted review
Reply from Eloan
Hi Thomas! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Super easy aplicasion not to many…
Super easy aplicasion not to many questions. I will used again this company for ever.100% recommended to everyone....thanks for trusts on me.
August 16, 2021
Reply from Eloan
Thanks for trusting us with helping you get a personal loan from Eloan. Happy to hear that it was as easy as 1,2,3! Best of luck!
The Eloan Team
I am satisfied
I am satisfied. They were fast and stayed in contact to let me know what was going on.
August 15, 2021
Reply from Eloan
Hi Lisa! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
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