Elonamarket Reviews 248

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and on time. Many appreciate the careful packaging, especially for fragile items, ensuring products arrive in perfect condition. People also value the convenience of finding unique products and the overall smooth ordering process. However, some customers were not happy with the quality of certain products, particularly chocolates, which occasionally arrived melted due to inadequate shipping procedures for temperature-sensitive items. A few other people also felt that the pricing was a bit high, and there were occasional issues with incomplete orders or receiving the wrong product, with some reviewers mentioning difficulties in getting these issues resolved.

What people talk about most

Product

Reviewers highlight positive aspects of products, often praising their quality, freshness, and the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and quick... See more

Order

Customers generally had positive experiences with their orders. Many reviewers praised the fast shipping and... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good quality of products, mentioning... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise the great prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service. Good selection, fresh difficult to find Svitoch favorite chocolate candy, fresh Amber rye items(cookies ginger bread, sweet vanilla corn sticks-puffs. Great packaging for fragi... See more

Company replied

Rated 5 out of 5 stars

Packaged really well. Grateful for the business, unfortunately shipping the items I like is kinda expensive but will definitely buy more when I feel like treating myself. Thank you for carrying the it... See more

Rated 5 out of 5 stars

Plus: It came before date previously mentioned and I was immediately informed about delivery. Minus: My written question about next purchase remained without any attention what shows me that your c... See more

Company replied

Rated 5 out of 5 stars

This family-owned business offers fast delivery and excellent service. Their sausage is a great product, and I always buy it when I need it. Keep up the good work!


Company details

  1. #10 of 12 best companies in Grocery Store

Written by the company

International foods and snacks


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I turkish coffee i order came on time…

I turkish coffee i order came on time but one of the packages it was damaged and the coffee was all over the box , the other packages were fine.

July 29, 2025
Elonamarket logo

Reply from Elonamarket

Hi thank you for order and review. Please reach out and we will make right with damaged package.

Advertisement
Rated 5 out of 5 stars

Bread Crisps I LOVE Thank you all!

ElonaMarket having my favorite snack in the world in stock, is something I appreciate greatly. I have only been able to find these in a Euro market in Boise and no where else. Quick shipping, Amazing prices and yummy as always! Thank you again!

July 15, 2025
Elonamarket logo

Reply from Elonamarket

Thank you for your review.

Rated 1 out of 5 stars

They shipped me 5 bars of expensive…

They shipped me 5 bars of expensive chocolate , in July, with no means/method of keeping them cool. They were completely melted upon arrival.

July 12, 2025
Elonamarket logo

Reply from Elonamarket

Please remember that in the summer days chocolate will melt. It states that on page and also on all chocolate products when adding to chart. Must purchase the ice packs for it.

Advertisement
Rated 5 out of 5 stars

It was by sheer luck I found them

It was by sheer luck I found them. I was looking for fruit syrups to make (non-carbonated) drinks. Lucky for me I found them. All orders have been promptly deliver. I only miss that they not always have everything in stock and sometimes they even had to short my orders. Well, I'm very happy with what I have received. Yes, I will recommend them to my friends.

July 7, 2025
Elonamarket logo

Reply from Elonamarket

Thank you so Much for your review

Rated 5 out of 5 stars

Best price

Best price, best shipping charges, flawless delivery and info along the way. Absolutely 5 stars!

July 2, 2025
Elonamarket logo

Reply from Elonamarket

Thank you thank you

Advertisement
Rated 2 out of 5 stars

Melted Chocolate

I ordered chocolate and there was no special shipping procedures so the chocolate was melted by the time it was delivered. I would not order chocolate from them.

June 21, 2025
Elonamarket logo

Reply from Elonamarket

Thank you for ordering. Please remember that in the hot day to purchase the ice packs with chocolates products. Its state the on are page and right next to chocolate products.

Advertisement
Rated 5 out of 5 stars

Plus -- minus

Plus: It came before date previously mentioned and I was immediately informed about delivery.
Minus: My written question about next purchase remained without any attention what shows me that your customer have to swallow such negligence and continue to pay THEIR MONEY silently!
Which does not fit my impression about good selling practice.
Boris Rowe

June 7, 2025
Elonamarket logo

Reply from Elonamarket

Hi Boris that you for your order. We do apologize for not
Answering you question right away but with in 24 hours we do answer them .

Rated 2 out of 5 stars

Missing Items

Order was missing items with no reimbursement.

May 19, 2025
Elonamarket logo

Reply from Elonamarket

All order are refunded with in 24 -48 hours in the form of payment that you paid

Advertisement
Rated 5 out of 5 stars

awesome store

awesome store! Please get more candy 🥰🥰🥰 I love how fast everything is being shipped and the products are always very fresh

May 11, 2025
Elonamarket logo

Reply from Elonamarket

Thank you thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look