Started my journey 3 weeks ago Everything has been great customer service has answered any questions ,concerns advice is delt with very quickly I can’t believe I can get access to the weight l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Elva, we believe everyone deserves access to effective, affordable health solutions without the markup that comes with big-brand pricing. We're a Lab, Research and health company built on a simple idea: that quality healthcare shouldn't come with a premium price tag. Our team works directly with licensed compounding pharmacies across the UK, US, and EU as well as many other Lab and Health partners to bring clinically backed treatments to your door. Every product we offer goes through rigorous quality checks, batch testing, and proper cold-chain shipping to make sure what arrives is exactly what you ordered - safe, effective, and ready to use. But we're more than just a that. From the moment you Purchase to the day your order arrives, our team is here to support you. Whether you need help understanding your treatment, guidance on how to get started, or just someone to answer a quick question, we're only an email away. We know that starting a new health journey can feel overwhelming. That's why we've built our process to be as straightforward and supportive as possible. No jargon, no confusion, just clear information and real people who genuinely care about your progress. Your health matters to us - not as a transaction, but as a responsibility. We're proud to be part of your journey, and we'll keep working every day to earn your trust.
Contact info
United Kingdom
- help@elvalabs.co
- elvalabs.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Proactive on shipping issues
Royal Mail lost my shipment and the Elva team got in touch first to apologise and pushed through a full refund right away. I didn't even have to chase it. Been with them a while now.
Delivered exactly what they promised
Honestly five stars. They did exactly what they promised, on time, every single time. No drama, no weird surprises, just the results I was hoping for.
price was a bonus
The maths just worked out better for me compared to the other options out there.
Returning customer
I have been ordering from Elva for 2 months now and purchased several peptides (Reta, Tesa, NAD+ , Semax, Selank - plan to add some others to my regimen soon!) with great results noticed almost immediately. 9 kg and counting lost on Reta in 7 weeks! Personalised support and constant guidance from the team tailored for my needs and journey. Highly recommend!

Reply from Elva
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







