Brought my daughters on two occasions to get school runners. Both visits were excellent especially the second as the young man was very helpful with helping my daughter get right size and making sure... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great seamless experience on line. Prompt delivery. Needed to change sizes. Went to Elvery's Ennis store and Mary and Abi couldn't be more helpful. Sorted everything and exchanges arrived within a day... See more
As a Mayo fan I wanted to buy some mementos from the All Ireland Football Final 2026. Reasonably priced and between An Post and the Post Office the parcel arrived quicker than I expected. I have not p... See more
The staff in Elvery's in Tralee were really polite and professional. There were two men in the shoe section on the day I purchased the shoes - Wednesday 05 August and even though it was busy they were... See more
Company details
About Intersport Elverys
Written by the company
Intersport Elverys is a leading sports retailer in Ireland with over 45 stores nationwide. We are fully Irish owned and operated and highly invested in grassroots and community sports.
As a member of Intersport, the world's largest sporting retail group with over 5,300 stores in 42 countries, the company offers the latest sporting goods from the world’s top sports brands including Nike, Adidas, Puma and more, while also understanding local customers.
Free Delivery to Ireland when you spend €70 and Free Returns to all our 45 stores nationwide.
SHOP NOW
Contact info
Moneen Bradagh Industrial Estate, F23 TE27, Castlebar, Ireland
- +353 94 96 08970
- online@elverys.ie
- elverys.ie
4.6
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from going online and…
Excellent service from going online and receiving my purchase
August 11, 2026
Always a pleasure ti deal with.
August 8, 2026
Arrived as planned all good
August 8, 2026
Reserve online service really great
Reserve online service really great
Lovely knowledgeable staff that helped with in store try on.
On of the strongest range of trainers n running shoes.
August 10, 2026
Excellent service Thank You
August 8, 2026
Quick delivery
Quick delivery, needed exchange and no issues in store with this request. Friendly staff
August 10, 2026
I got 3 jerseys and were shipped in…
I got 3 jerseys and were shipped in different packages and received a week apart. I got charged duty on both packages then so don’t understand why they couldn’t have been shipped the one time.
August 10, 2026
The staff were lovely and very helpful…
The staff were lovely and very helpful and accommodating .
August 8, 2026
Ordered Royal Blue guard stays
Ordered Royal Blue guard stays. Received Navy instead. This has happened to a previous customer. The order was also very late arriving to the store. It was ordered on a Monday but it's still hadn't arrived by Thursday. I had to contact customer support in order to get it moving. I also emailed customer service regarding the incorrect colour. Have heard nothing back. Clearly in no rush to respond.
Disappointing.
August 9, 2026
Disappointing customer service and no flexibility
I understand that Elverys has a policy that personalised items cannot be returned or exchanged. However, I was disappointed by the lack of flexibility when I contacted customer service about an unused jersey that I had ordered in the wrong size. I was simply asking whether it could be exchanged for the correct size and was willing to cover any reasonable additional personalisation costs.
What I found particularly disappointing was the customer service escalation process. When I asked to speak to a manager about my situation, I was told this wasn't possible. I subsequently asked again for the matter to be escalated, but I still wasn't given the opportunity to speak directly with a manager. I was later told by customer service that they had spoken to senior people within the business, but I never had the opportunity to discuss my situation directly with someone senior.
Regardless of the final decision, I think customers should have a clear way of escalating a complaint and, where requested, be given the opportunity to speak directly with someone responsible for handling escalated complaints. Being repeatedly refused that opportunity left me feeling that my concerns weren't being properly heard.
I also think Elverys could make the no-return policy for personalised items much more prominent during the purchasing process, particularly when selecting the size and adding personalisation, so customers are absolutely clear about the consequences before completing their purchase.
August 4, 2026
I needed help getting an item the staff…
I needed help getting an item the staff member was quick to help and also very polite.
August 8, 2026
Great web page easy to order and…
Great web page easy to order and delighted with my purchase
July 28, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.