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Excellent experience
I did for me and my friend
We took a package
Stefany she so kind and professional
Our results are amazing
Thanks I will recommend 100%
Reply from Elysian Institute
Thank you
Hello,
I’m truly sorry to read your message, and I understand your frustration. It’s always unfortunate when a misunderstanding escalates to this point.
However, I feel it’s important to clarify a few key facts.
You knowingly subscribed to a package with clear terms and conditions stating that once sessions begin, the program is non-refundable. This was communicated several times — before and after your commitment.
From the outset, I clearly informed you of my availability, specifying that I respond in the evenings due to my professional obligations. You agreed to this schedule.
Despite that, I received an overwhelming number of messages, often within very short intervals and at all hours, accompanied by constant pressure — which made it impossible to build a respectful and constructive working relationship.
It’s important to emphasize that I have over ten satisfied clients who have shared extremely positive feedback. This isolated incident does not reflect the standard or spirit of the work I consistently provide.
I also reserve the right to take appropriate legal action should defamatory or harassing behavior continue.
I genuinely hope you find a service that aligns with your expectations. As for me, I remain committed to delivering professional, ethical, and thoughtful guidance to those who truly seek it.
Warm regards,
Elysian Institute
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