Elysian Finance Ltd Reviews 

230
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's exceptional support, professionalism, and extensive knowledge, making interactions pleasant and productive. Reviewers frequently mention the excellent service provided, which effectively transforms complex processes like securing a mortgage into a smooth and stress-free experience. Many people appreciate the quick response times and overall efficiency, ensuring that all queries are addressed promptly and critical processes move swiftly without undue delays. Consumers also highly value the personalized guidance and clear communication received, empowering them to make informed decisions and achieve the best possible financial outcomes.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent and outstanding... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more

Rated 5 out of 5 stars

Elysian are fantastic! Buying a first time property is a very daunting process, but working with Phoebe at Elysian truly made it a breeze. From our original conversation, to completing the process now... See more

Rated 5 out of 5 stars

Phoebe and Sabrina were fantastic in helping us secure a mortgage on our first property! Very knowledgeable and responsive, they made the process feel much more manageable. They were always on hand a... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

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No recent history of asking for reviews

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5.0

All reviews

(230)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Don't look beyond Elysian

I have used Elysian for a number of mortgages / re-mortgages over the years. Cathy and Michelle make the whole thing effortless and have the best deals and take away all the hard work.

I would thoroughly recommend them.

January 28, 2025
Unprompted review
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Rated 4 out of 5 stars

Outstanding Support and Expertise from…

Outstanding Support and Expertise from Elysian Finance Ltd

During my remortgage and new mortgage processes as part of our sale and purchase journey. They provided clear, concise guidance and went above and beyond to ensure I understood every aspect, even the parts I initially struggled with.

A special shoutout to Lisa and Phoebe, who were simply brilliant throughout the entire process. Their professionalism, patience, and dedication to answering all my questions—no matter how small—made the experience seamless and stress-free.

What truly sets them apart is their ongoing involvement; even to this day, they remain actively engaged, ensuring every sale and purchase is completed without a hitch. I cannot recommend Elysian Finance Ltd enough for anyone seeking reliable, knowledgeable, and personable mortgage support.

January 8, 2025
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Reply from Elysian Finance Ltd

Thank you so much for your review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations, we would also love to know what improvements we could make to get those 5 stars as we always strive for excellence.

I'll be sure to pass your feedback on to Phoebe & Lisa

Wishing you the very best and look forward to working with you in the future

Elysian Finance

Rated 5 out of 5 stars

Great experience

Great experience, my mortgage advisor Dan was particularly great. Highly recommend

April 15, 2024
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Dan

Wishing you the very best and look forward to working with you in the future

Elysian Finance

Rated 5 out of 5 stars

Quick and easy!

Phoebe has been fantastic - she has guided me through the whole process and is very knowledgable and responsible. She turned things around super quickly, too. I'd recommend her to anyone who asked!

January 10, 2025
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Phoebe

Wising you the very best.
Elysian Finance

Rated 5 out of 5 stars

House move. Securing finance. Second time using Elysian Finance

I would like to express my gratitude to Lisa and Dan. They have been absolutely fantastic in helping us secure funds for our next move.
This is the second time we are using Elysian Finance, and it is because of people like Lisa and Dan who work there. Always at hand to answer any questions, with great knowledge of the industry, they were swift and precise when acting on our behalf. And they are just lovely people.
We will not hesitate to recommend Elysian Finance.

Thank you,
Regards,
B. Chikovani

November 27, 2024
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Lisa & Dan.

Wishing you the very best.
Elysian Finance

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Rated 5 out of 5 stars

We have been guided by Elysian Finance…

We have been guided by Elysian Finance through numerous Mortgage Applications over the past 10 years on 3 different properties. We cannot recommend Cathy and her team highly enough. They secure optimal rates and are incredibly prudent when offering financial advice.

November 26, 2024
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Cathy and the team,

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

This our 3rd time to remortgage our…

This our 3rd time to remortgage our property with Joanne and Lisa, they are extremely helpful, supportive and caring and very communicative and making sure that we get best suitable rate possible, we are grateful for their assistance and strongly recommend their service.

November 19, 2024
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and continued support of our services.

We are pleased to hear that your experience of Elysian Finance, once again met our high standards and expectations. I'll be sure to pass your feedback on to Joanne & Lisa

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Very happy with our experience…

We're very happy with our experience dealing with Elysian Finance. Oliver was always quick to respond to our queries (of which there were many), and brought us through the process of collecting & submitting the required documentation with a minimum of fuss.

Overall I would not hesitate to recommend them.

November 1, 2024
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Oliver

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Consistent high performance

We’ve worked with Elysian Finance for 8 years initially for a house move and three subsequent remortgages. The service has always been excellent with great support, efficiency and professionalism. We would highly recommend them.

November 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Very easy, friendly and extremely helpful!

Cathy and Michelle at Elysian Finance have been so friendly and easy to deal with when organising our mortgage. Cathy was helpful and reassured us on any worries and was exactly what you want from a mortgage advisor. Would 100% reccomend to anyone in need of mortgage advice!

November 7, 2024
Unprompted review
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Reply from Elysian Finance Ltd

Thank you so much for your 5* review and kind words.

We are pleased to hear that your experience of Elysian Finance met our high standards and expectations. I'll be sure to pass your feedback on to Cathy & Michelle

Wishing you the very best.
Elysian Finance

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic - they helped port my mortgage and I was approved in a matter of minutes! Friendly and professional team who were responsive and took initiative throughout the whole process!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, highly recommend!

This is my third time using Elysian and every time they have been fantastic. On my most recent remortgage Joanne and Lisa we're super communicative and ensured that got the most competitive rate. Couldn't recommend them highly enough!

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Quick, straightforward and helpful advice

Oliver at Elysian finance gave us great, straightforward and timely advice. I also appreciated that when he was on leave his colleagues Dan and Michelle stepped in so we weren't left waiting. All round a really responsive and effective service.

September 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

This is the second mortgage that Joanne and Lisa have helped arrange for me. On both occasions they have provided excellent advice and support and helped make the process incredibly straightforward. Thank you for your help!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Phoebe and Lisa were an enormous help…

Phoebe and Lisa were an enormous help throughout a prolonged purchase process.

Over 9 months, they were incredibly responsive and repeatedly worked for me to change mortgage providers and offers as the market shifted and managed to quickly secure the best rate available at short notice days before I exchanged.

October 10, 2024
Unprompted review

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