Ema and Boo Reviews 

223
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company and praised the overall service. Customers frequently share how truly delighted new parents are with the gorgeous baby hampers, praising the stunning presentation and top-tier product quality. People also consistently highlight the exceptional attention to detail, noting that items arrive securely wrapped and feel truly thoughtful and luxurious. Consumers consistently commend the incredibly fast delivery service and the remarkably smooth online ordering process, making international purchases completely seamless. However, some people mentioned occasional delivery delays, minor transit issues, or tracking difficulties when accessing parcel status updates from abroad.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, beautiful, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and items... See more

Quality

Consumers express satisfaction and delight regarding the quality of the products and presentation. Reviewers... See more

Service

Customers consistently note positive experiences with service, describing it as amazing, brilliant, and... See more

Order

People report positive experiences with order, highlighting fast international shipping and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

223 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(223)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my purchase

I bought the ballerina mouse 5pc gift set. It is such a cute gift, it arrived fast and was nicely packaged with a little gift bag for me to put the clothes in. Really pleased with the quality of the clothes too.

May 7, 2021
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Rated 5 out of 5 stars

Bought a hamper for friends who have…

Bought a hamper for friends who have just had a baby who were very happy with the product.

I had the order sent directly to friends and had accidentally inputted the wrong postcode, a member of the team emailed me to confirm the address which was dealt with swiftly

March 25, 2021
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Rated 5 out of 5 stars

My friend is extremely happy with the…

My friend is extremely happy with the new baby gift. I haven’t seen it apart from on the website but she said it’s absolutely beautiful. Excellent communication from seller and swift delivery. Will definitely use again. Thank you

February 27, 2021

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