Ema and Boo Reviews 

222
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express delight with the gorgeous gift hampers, praising the stunning presentation, wonderful attention to detail, and top-tier product quality. Shoppers love finding thoughtful items for newborns and new mothers, showcasing smooth online purchasing and remarkably fast shipping times. Buyers frequently emphasize how special the curated bundles feel, noting that recipients are deeply touched by the presentation and lovely keepsakes. However, some people mentioned minor delivery delays or experienced issues with tracking links when ordering from abroad. Additionally, a few customers experienced isolated incidents such as delayed parcels or damaged items upon arrival.

What people talk about most

Product

Consumers find the product to be of exceptional quality and beautifully presented. Customers consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and prompt... See more

Quality

People report positive experiences with quality, highlighting that everything from the packaging to the items... See more

Service

Customers had positive experiences with service, describing it as reliable, brilliant, and great overall.... See more

Order

Reviewers express high satisfaction and positive feedback about ordering, highlighting fast international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(222)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Gift

I ordered a beautiful gift basket for my best friend and her new baby. She absolutely loved the gift and said that all of the materials were very gorgeous, cozy and soft. Thank you!

November 7, 2021
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Rated 5 out of 5 stars

Too beautiful to want to open

Bought a gift box for a friend and the message back was the parcel was too beautiful to want to open it up. They were thrilled with the present and I was thrilled with the customer experience.

November 2, 2021
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Rated 5 out of 5 stars

Very pleased with product

Purchased for my nephew and wife, for their new baby and had this delivered direct so not physically seen by me. But, having seen the photos and how happy they were with it, I can only say...thank you and highly recommended.

October 23, 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, with quick delivery and really helpful staff! I forgot change the delivery address to my new home, I emailed and Leyla very kindly confirmed they had received my email and this had been altered. Will definitely be back once my new niece or nephew arrives!

October 19, 2021
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Rated 3 out of 5 stars

Lovely present

Lovely present, I brought two new baby postal gifts. Prompt service my only complaint is one of them didn’t put any details in the card despite me requesting, so one of friends didn’t know who it was from. I thought it may be my mistake but I did exactly the same for the first gift so think it was a company error

October 17, 2021
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