Banner for eManualOnline

eManualOnline Reviews 4,255

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting quick and helpful responses, detailed instructions, and effective support in resolving issues. People find the service efficient and the user experience smooth, often noting the ease of finding and downloading manuals. However, some customers were dissatisfied with the product itself, mentioning issues with receiving incorrect manuals, files that were difficult to access or required additional software, or manuals that lacked specific information for their vehicle. A few other people also felt that the product was not easily usable without extra programs to download.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the product, describing it as... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, praising the ease of finding OEM service information and the... See more

Instructions

Consumers generally express satisfaction with the instructions provided. Many reviewers highlight that the... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the system easy to use, with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

eManualOnline provided a manual that covers the whole BMW / Mini range - fantastic. It works well albeit a little slowly on my old Mac but that could be the dodgy network I'm on at the moment too.... See more

Company replied

Rated 5 out of 5 stars

Finding the maker and model was really easy. Payment and download were fast and convenient. The documentation is complete and detailed including the use of necessary tools as well as part numbers. Rep... See more

Company replied

Rated 5 out of 5 stars

ID 1199417776924 AMG G63 E-manual WIS. The SW is fantastic! Don't hesitate to purchase it's worth the money and more! Watcht he video, it's quite easy to navigate the SW. You will have to learn some n... See more

Company replied

Rated 4 out of 5 stars

I was looking for a manual for a specific vehicle. Now this, I considered near impossible. I was asked to provide further information like VIN, build code, engine code etc. after providing the informa... See more

Company replied


Company details

  1. #3 of 5 best companies in Car Service
  2. #5 of 8 best companies in Auto Electrical Service
  3. #29 of 76 best companies in Auto Parts Store
  4. #5 of 6 best companies in Auto Repair Shop
  5. #3 of 3 best companies in Auto Restoration Service
  6. #23 of 63 best companies in Book Publisher

About eManualOnline

Written by the company

Looking for comprehensive repair and workshop manuals?

eManualOnline offers an extensive library of over 2.5 million repair manuals for all types of vehicles and devices, including cars, trucks, motorcycles, boats, tractors, excavators and even household appliances like washing machines.

Trusted by dealership technicians worldwide, our manuals contain detailed repair instructions, troubleshooting guides, and wiring diagrams to help you tackle any repair job with ease.

Whether you’re an experienced mechanic or just starting out, eManualOnline provides the expert knowledge you need. It breaks down complex repairs into simple, easy-to-follow steps.

With instant downloads, you can start your repair work immediately, avoiding the wait for shipping. Our detailed diagrams and service procedures make even the most challenging tasks manageable.

Our 24/7 customer support is always available to assist you with any questions or additional guidance. From major overhauls to minor fixes, eManualOnline empowers you to handle any repair, saving you time, money, and frustration.

Get started today and make your next DIY repair project successful with our trusted repair manuals.

24/7 Customer Support & Instant Downloads

Download Today and Start Your Repairs

We're Always On – Reach Out Anytime for Immediate Assistance.

No Waiting, No Hassle – Download Your Files Instantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and fast support

Very friendly and fast support, highly recommended at any time.

November 7, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Andre - Thank you for the kind words and recommendation! We’re delighted our support team made a great impression — always here whenever you need us.

Best,
Jon @ Customer Relations

Purchased: 2025 Ford Ranger - RD (P703N NA) Service & Repair Manual

Rated 5 out of 5 stars

lightning fast response..

The file did not match the description so I contacted them via email and within 5 minutes I got a reply back with the correct file.
I can only recommend it

November 7, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Erik - Thanks for the great feedback! We’re glad we could get the correct file to you so quickly — that kind of fast turnaround is precisely what we aim for. Appreciate the recommendation!

Best,
Jon @ Customer Relations

Purchased: 2021 BMW 118i (F40) 1 Series OEM Download Service & Repair Manual Software

Rated 5 out of 5 stars

Good interaction and quick responses to…

Good interaction and quick responses to emails. Very positive.

November 3, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Chris - Thank you for the kind words! We’re really pleased to hear your experience with our team was smooth and responsive. Always happy to help!

Best,
Jon @ Customer Relations

Purchased: 1997-2008 Ford Ka Service & Repair Manual Software

Rated 5 out of 5 stars

I asked and they replied

I asked and they replied, I bought and they delivered.

October 28, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Abdulnasser G - Short and spot on! Thank you for the great review! We’re glad everything went smoothly from start to finish. Always here when you need us.

Best,
Jon @ Customer Relations

Purchased: 1999 Alfa Romeo GTV & Spider 916 Service & Repair Manual

Rated 5 out of 5 stars

I had a problem with printing manuals…

I had a problem with printing manuals and within 15min the problem was solved remotly.Fantastic!.

November 1, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi S D - Thanks for the great review! We’re glad our team could jump in and sort the printing issue so quickly; even better, that it was all resolved remotely in just 15 minutes. Fantastic to hear!

Best,
Jon @ Customer Relations

Purchased: 1947-2025 Volkswagen Parts Catalog Software

Rated 5 out of 5 stars

100%What they say they are...

The manuals just worked right. I think this the best verifiably correct and easy to use options with enough REAL reviews, not those spam kind, and there are videos, graphs, diagrams, and pitures. THe instruction go into very into depth. Thanks aguys!

November 1, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Gone2Tokyo - Thank you for the excellent review! We’re thrilled the manuals lived up to expectations — clear instructions, detailed visuals, and no nonsense. We work hard to keep things accurate and easy to use, so your feedback is greatly appreciated. Appreciate the support!

Best,
Jon @ Customer Relations

Rated 5 out of 5 stars

Engine specifications for a Hot Rod Build

I had searched the net with no luck, so I purchased a manual that I thought would have all the info I needed on the engine I have in a hot-rod build. When I opened it, there was only service bulletins on that engine. When I asked E-manual they went through their system and found the engine on another model which they gave me access to. I was able to source all the info I needed. Great service, thanks guys. Peter

October 30, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Peter - Thanks for the fantastic review! We’re really glad we could track down the correct engine info for your hot rod build, even if it weren’t in the first manual. Sometimes these projects need a bit of digging, and we’re always happy to help make it happen. Appreciate the kind words!

Best,
Jon @ Customer Relations

Purchased: 1980-1989 Buick Skyhawk Service & Repair Manual Software

Rated 5 out of 5 stars

always find the manuals i

always find the manuals i, need,customer service is #1

October 26, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Rick - Thanks for the kind words and continued support! We’re glad you always find the manuals you need — and it’s great to hear our customer service stands out. That’s what we’re here for!

Best,
Jon @ Customer Relations

Rated 5 out of 5 stars

Excellent Product,very helpful.

Excellent Product,very helpful.
outstanding Support,many thanks!!

October 28, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Rudolf - Thank you for the 5-star review! We’re thrilled to hear you found the product helpful and the support outstanding. Always happy to assist — many thanks in return!

Best,
Jon @ Customer Relations

Purchased: 1992 Mercedes-Benz SL/SEL600 (R129) OEM Download Service & Repair Manual Software

Rated 5 out of 5 stars

Reliable website!

Reliable website! when all hope seems lost, stuck on endless scrolling and searching on forums for a car service information just to find a fix. Especially if all those website thats limited services on a regions ( USA, Canada, Uk etc..) this site I guaranteed can supply a complete technical service information!

October 15, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Percy - Thank you for the awesome review! We know the pain of endless forum scrolling and region-locked websites — so it’s great to hear we came through with the full technical info you needed. Reliable access, no matter where you are — that’s exactly what we aim to provide!

Best,
Jon @ Customer Relations

Purchased: 2017 BMW X6M xDrive (F86) OEM Download Service & Repair Manual Software

Rated 5 out of 5 stars

I had questions concerning weather the manual was just a parts break down or the repair manual

I had questions concerning weather the manual was just the parts breakdown or if it had the actual procedures on how to repair the engine. They answered the question and the manual was just what I needed, Thank you E-Manuals

October 20, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Nike - Thanks for the 5-star review! We’re glad we could clear things up before your purchase — and even happier that the manual turned out to be precisely what you needed. Appreciate you taking the time to share your experience!

Best,
Jon @ Customer Relations

Purchased: Yanmar 2GM20F Marine Diesel Engine Factory Service & Workshop Manual

Rated 4 out of 5 stars

The information that I desired and more…

The information that I desired and more was contain in the manual that I purchased. Additionally the cost of the manual is relatively inexpensive and the timing in which I received the manual after the purchase was great.

October 11, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Enius - Thank you for the thoughtful review! We’re delighted the manual delivered everything you were looking for — and more. Great to hear the pricing and delivery time also hit the mark. Appreciate your support!

Best,
Jon @ Customer Relations

Best,
Jon Purchased: 2004-2012 Suzuki APV Van Service & Repair Manual

Rated 5 out of 5 stars

The great help to get the manual to…

The great help to get the manual to work, e manuals went well above to help

October 21, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Gregory - Thank you for the great review! We’re happy we could go the extra mile to get everything working for you. Always glad to help!

Best,
Jon @ Customer Relations

Purcahsed: 2013 Mercedes-Benz SL63 AMG (R231) OEM Download Service & Repair Manual Software

Rated 5 out of 5 stars

Great Manual. Great Service

The Manual is great and the help I've received was excellent. I'm very pleased with my purchase. Couldn't be more.

October 20, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Luis - Thank you for the kind words! We’re pleased to hear you’re delighted with both the manual and the support you received. That’s precisely the experience we aim to deliver every time.

Best,
Jon @ Customer Relations

Purchased: 2005-2014 Citroen C6 Service & Repair Manual Software

Rated 5 out of 5 stars

I'm very happy with my purchase

I'm very happy with my purchase, the software manual its very helpful for me, easy to find tightening torques, troubleshoting codes, wiring diagrams, and very much others.
Kind regards

October 1, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Necula - Thank you for the great review! We’re really pleased to hear the manual has been so helpful, from torque specs to wiring diagrams and everything in between. Happy to know it’s made your work easier!

Best,
Jon @ Customer Relations

Purchased: MERCEDES-BENZ DODGE SPRINTER Workshop Service Repair Manual

Rated 5 out of 5 stars

Great service

Great service, tremendous help available

October 14, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Steve - Thanks for the kind words! We’re delighted you found the service excellent and the support helpful — that’s precisely what we’re here for.

Best,
Jon @ Customer Relations

Purchased: 2005-2009 Toyota HiAce Service & Repair Manual Software

Rated 5 out of 5 stars

Fantastic Product

Fantastic Product, Fantastic Service.
Fight the good fight.

October 13, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Rupert - Thanks for the brilliant review! Short, sharp, and much appreciated! We’ll continue to fight the good fight and deliver the best we can. Always here when you need us.

Best,
Jon @ Customer Relations

Purchased: 2007-2013 Peugeot 308 Service & Repair Manual Software

Rated 5 out of 5 stars

I’ve purchashe 2010–2017 Toyota Sequoia manualed many repair manuals over…

I’ve purchased many repair manuals over the years, and this one stands out for its depth, clarity, and authenticity. The 2010–2017 Toyota Sequoia manual is exceptionally detailed — over 8000 pages of genuine factory data, wiring diagrams, and diagnostic information. It’s definitely a professional-grade document.

Initially, the product I received required a server environment (JSP/Java) to run, which wasn’t mentioned in the product description. Ironically, the site sells repair manuals, yet the product itself needed a little “repair” — of its ethics and clarity.

Fortunately, support handled it very well. RJ responded quickly and provided a fully functional PDF version that works flawlessly on any device. That kind of follow-up and professionalism deserves real credit.

My suggestion: please update the product descriptions to clearly state when a manual requires specific software or installation steps. This will make things easier for customers who expect a ready-to-use PDF format.

Overall, I’m satisfied with both the manual and the support. Reliable team, quality material, and a professional resolution when it mattered.

– Toni Angelchovski

October 11, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Toni - Thank you for such a thoughtful and well-balanced review. We’re really pleased to hear that the Toyota Sequoia manual delivered the depth and professional-grade detail you were looking for. Your feedback about the initial setup is absolutely valid, and we appreciate both your patience and your suggestion to improve clarity on product descriptions.

We’re happy RJ could step in and provide the PDF version that met your expectations. It’s essential to us that every customer leaves satisfied, and we’re grateful for the opportunity to make things right.

Thank you again for your trust and kind words!

Best,
Jon @ Customer Relations

Purchased: 2012 Toyota Sequoia Service & Repair Manual Software

Rated 5 out of 5 stars

Very good support , great software received

had downloaded the wrong document and the support helped me very quickly to find the right and suitable one.

October 10, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Jeff - Thank you for the 5-star review! We’re glad our support team could help you quickly find the correct manual. Great to hear you’re happy with the software — we’re always here if you need anything else.

Best,
Jon @ Customer Relations

Purchased: 2000-2006 Opel Corsa C Combo Service & Repair Manual

Rated 5 out of 5 stars

The manual was a valuable tool to have…

The manual was a valuable tool to have when servicing the vehicle. It was easy to download and access straight away. The step by step guide was fairly easy to follow, and you have the ability to access at any time.

October 8, 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Robert - Thank you for the great feedback! We’re glad to hear the manual was a helpful tool during your service job, and that the download and access process was smooth. Easy-to-follow steps and 24/7 access really do make a difference. Appreciate your review!

Best,
Jon @ Customer Relations

Purchased: Hyster F005 (H4.00XL-5) Forklift Service Repair Manual

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look