Midlands Parking Reviews 14

Upon collecting my car, the auto headlights and auto windscreen wipers had been turned off. The instrument panel had been reconfigured with the built-in safety features disabled.
The heating had been turned up to 26c.
I can understand that the driver's seat would be moved. However, allowing someone who is unfamiliar with the vehicle's safety features and instruments to manipulate them is surely dangerous to the driver and passengers.

we used the meet n greet option at east midlands airport having a high value car M5 i wanted to leave it with a company i could trust as my friend had recently used them and said they was good, very easy guy on phone on arrival, was extremely polite, and the guys in the office the same, will use this service again very convenient, it always makes a difference when service workers are like this and care about there job, a testament to who ever trained them thanks great experience.

This is for Midlands parking meet and greet non flex.

Having booked their meet and greet service, which when booking, the price looked very competitive, what you have to be aware of, and is not obvious when booking, the meet and greet is located in short stay car park 1, so you end up having to pay £6 on arrival, and £6 exit fee when you come to collect, the meet and greet company only meet you in the car park, then drive your car somewhere else.

Having a nightmare with this company ,they lost my keys for my vehicle and told me to get a taxi home and i would be fully reimbursed for the new set of keys as well but had no correspondence off them at all ,sent numerous emails ,nothing!!
They seem to just ignore your messages and think you will go away .Having to seek legal advice on situation so please be mindful of this when booking .
An absolute disgrace to be honest ,don’t know if they have been using my vehicle whilst I’m away as they haven’t offered an explanation at all.
You would think that they would be straight on it getting you all settled and sorted financially

Registered for rapid drop off & payment but ended up paying in addition to the automated credit card link I had set up, tried contacting them by phone only to be told “unable to connect my call”, tried email but got an “undelivered response” Absolute disgrace For what is supposed to be a new system. Don’t bother with pre registration, just pay on line within the allocated time.

Left my car for three days in the meet and greet none flex parking and upon my return the car was covered in dust/dirt with damage to the rear alloy

Very good service I will definitely use again... thanks guys. The whole process was easy and specially the driver on return was very polite.

Booked in advance and followed their instructions . When we rang to arrange pick up nobody answered it went straight to voicemail. There were 4 other customers waiting in the car park who had all used the same company, all waiting pick up but nobody answered the phone and came. After waiting 30 minutes in short stay we had to leave and pay the premium price for parking last minute onsite at EMA.
No so cheap parking at £345 for 2 weeks plus the £70 paid to EMA parking.co.uk and the £6 short stay car park price. We spoke to airport staff who asked who we had booked with. They told us this is a regular occurrence and the company was operating illegally off their site. All in all a stressful experience and would definitely recommend you avoid booking with this company.
We did receive a refund from emaparking.co.uk which was for the £70 paid.
It still cost us £281 more than we had planned for as they failed to provide the service paid for.

Followed the instructions but their drivers never showed up, 4 other travellers were also waiting. Waited 30 minutes made numerous phone calls but all we got was an answer machine.
We ended up parking on site at great expense and extremely stressful.
No sure if this is a scam when we got to an on-site car park and pushed the help button the person told us they get numerous complaints about East Midlands parking meet and greet.
Would not recommend and would never use again, cause a lot of stress and expense.

Great service parking surface could have neen better muddy and rough bull all in all good service 😱

Easy drop off, but return instructions very confusing especially in the early morning dark. Driver made no attempt to contact me when he knew we were in the wrong place. Had to call him 3 times

Friendly service on Time pickups and collections.

Professional service . Car was ready on the return . Will use again

Great service from start to finish. Staff were really helpful