NOT a Canada based company! They outsource their work from Pakistan! Expect to receive a surprise invoice for import fees. They are not transparent and no where does it say the work is done in Pakis... See more
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We have no regrets about ordering bespoke jersey patches for our beer league team from Embroidered Patches Canada. The stitching was neat, the color popped just the way we wanted them to, and they hel... See more
Company replied
Price was good, never waited more than 24h for answers (often within 2 hours), efficient design team, patches delivered on time, very satisfied of the result. Please note however that even with a .... See more
The embroidered patches I ordered came back and exceeded my expectations. Very crisp detail - almost photographic. But what really impressed me - persuaded me to move from four stars to five - w... See more
Company details
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Embroidered Patches Canada is not another average provider of customised patches. Instead we are the leading providers of the town, breaking the marketplace with our premium quality products. We work with a bi-fold approach, which counts complete customer satisfaction, and the highest quality custom patches. Each of our creations receives ultimate care and is passed through rigorous quality assurance to spare no possibility of unwanted circumstances. We redefine the true meaning of customisation and personalised experience, by offering unlimited options to the client. Be it any kind of backing, fabric, thread count, design type, or colour, all of your requirements would be catered here. Our customer support team withstands you like a shadow and assists you during the process.
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First time customer
The communication and quality deserves 5 star review! I will be a returning customer!
Great Quality and Reasonable Prices!!!
The prices were very reasonable and the quality was over and above what was expected. Great job and I'll be coming back for more!
Do not buy from them
Do not buy from them. It’s been almost a month and still didn’t receive my order and they don’t want to refund me. There are not in Canada and don’t have a supplier in Canada Toronto. It’s a scam. Beware while making your payment.
I'm a five-star fan of Embroidered Patches Canada
The embroidered patches I ordered came back and exceeded my expectations. Very crisp detail - almost photographic.
But what really impressed me - persuaded me to move from four stars to five - was the personable service of Jack - the customer service rep who helped sort out a shipping issue. Embroidered Patches Canada (and Jack!) have made a fan of me!
Super happy with the service - 10/10 for quality
Ordered custom keychains for myself and my classmates, and I couldn't be happier with the result. I'd give a 10/10 for the quality, and the delivery was also right on time. My friends also loved theirs. Overall, fantastic experience! 🙌🏻
Broken timeline, refusal to refund.
Communication with company was great to start. I ordered a couple hundred patches for an event we were hosting, they agreed to my timeline, and I signed off on the proof.
Communication became spare. They asked for a second timeline and I extended my deadline by 2 days. The original deadline date passed and the company kept promising me tracking info, but never sent the details. My extended deadline also passed, and then the event passed, all without the patches. They eventually arrived, and then the tracking information arrived the next day. It turns out that on the day it was originally due to be delivered, my order was still in Pakistan. I wish i had had this information at the time so i could have planned my event details accordingly. I have no need for 200 patches now that the event is over. The company refused to refund my money. After a long back and forth, they agreed to refund 25%, leaving me holding the bag for the remaining 75% of costs and 200 unusable patches.
Impressed !
Price was good, never waited more than 24h for answers (often within 2 hours), efficient design team, patches delivered on time, very satisfied of the result.
Please note however that even with a .CA and a rather "canadian design" website, this business is not located in Canada. I tought I was encourageing a Canadian business. This is the only reason I took off 1 star.
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