eM Client Reviews 12,271

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's user-friendliness, noting its ease of setup and configuration, and its ability to manage multiple email accounts efficiently. Many appreciate its comprehensive features, including excellent organizational tools, customization options, and robust integration capabilities, often finding it a superior alternative to other email clients. However, some customers also noted occasional issues with the app, such as slow performance, difficulties with search functionality, and problems with specific features like printing emails or managing contacts. A few users experienced glitches with email synchronization, attachment rejections, or inconsistencies in text formatting and keyboard shortcuts.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting its efficiency, stability,... See more

Application

People report ambiguous experiences with the app. While many praise its user-friendly interface, integration... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised its design, features, and... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as an excellent, stable, and... See more

Customer communications

Users describe ambiguous interactions with contact features. Some reviewers appreciate the compatibility with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The email and calendars are great and easy to use. The new "other" tab is useful and while I didn't appreciate it at first it's a good way to get spam out of sight without creating rules that conflict... See more

Company replied

Rated 4 out of 5 stars

It truly is the best integrated email platform on the market that no one knows about. On a Mac, it allows me to have all my email accounts in one place and offers excellent organization tools and cust... See more

Rated 4 out of 5 stars

Mostly ok. Feature set exceeds my needs. I did experience an issue in printing an email out of a conversation to pdf on iOS and iPadOS. hit print. Then expand the preview to save as pdf. The doc... See more

Company replied

Rated 4 out of 5 stars

Pros and cons... Might be an issue of my email provider but calendars and appointments are not very easy to update/ cancel, the time zone is not working properly and can be messy to use with Teams. Al... See more

Company replied


Company details

  1. Software Company

About eM Client

Written by the company

Boost your email

eM Client is a powerful email client for Windows and macOS, with a clean interface and features that will skyrocket your productivity.

eM Client also offers calendar, tasks, contacts, notes, and chat.

It's a user-friendly replacement for existing email clients with unmatched compatibility.

For professionals and home users alike.



🔸 Super simple setup
🔸 Message encryption
🔸 Fully customizable interface
🔸 Instant translation of emails
🔸 Watch for Reply and Snooze function
🔸 Advanced attachments management


Money-back guarantee

We offer a 30-day money-back guarantee!

In addition to our free 30-day trial, we also offer a 30-day money back guarantee. If for any reason you're unsatisfied with your purchase and you would like a full refund, please submit a request within 30 days of your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 99% of negative reviews

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Rated 4 out of 5 stars

Usually reliable

I have to rely on two sources for the same email address. My phone companies e-mail site, and eM Client. Unfortunately this is necessary because sometimes eM Client says it cannot download a specific message. The reasons vary. So if I had not viewed the email on my provider I would not know what it was......

April 9, 2026
eM Client logo

Reply from eM Client

Hi Chet, thank you for your review.

If you have issues downloading messages, we generally suggest enabling the download for offline use (Menu>Accounts>IMAP/EWS tab>Sync Options). This feature will download your messages in advance whenever you are connected, so they will be readily available and it won't slow down your workflow.

If the issue persists, please don't hesitate to reach out to us via support.emclient.com and we'll be happy to help you troubleshoot.

Rated 4 out of 5 stars

Improvement over Thunderbird

Just what I was looking for after years of Thunderbird. It is visually more appealing and easier to handle. The main thing lacking for a 5-star review is synchronisation of application settings/state.

April 9, 2026
eM Client logo

Reply from eM Client

Hi Paul, thank you for your review.
We're glad to hear you like the app.

Syncing app settings has been already requested on our Sleekplan (https://emclient.sleekplan.app/feedback/142379) and is planned for implementation in the upcoming eM Client 11, so stay tuned!

Rated 5 out of 5 stars

eM Client is PERFECT except for...

Practically everything about eM Client is great, with the sole exception of these three annoying things:

1. MAJOR. It does not handle contact groups (which are called Distribution Lists by eM Client) very well. Mine kept disappearing after I used them for the first time, causing me to have to set them back up again. I abandoned using the Distribution Lists and instead used a free text editor (similar to NotePad) to keep a copy of the email addresses for each contact group. Then I just copy and paste it when needed.

2. MAJOR. I have a number of custom built Windows applications which need to send email using eM Client. They use SMTP to do this and it works very well, except that the option to stop the pop-up Send window from eM Client does not always work. It will sometimes pop up unexpectedly and capture keystrokes being typed into the custom built application at the time, which halts the email from going out until the text from the captured keystrokes are removed from the To box.

3. MINOR. There is no default REPLY ALL button allowing users to quickly reply to all recipients when responding to messages, on a REPLY button which sends the response to the sender only. This can be easily bypassed by clicking on the dropdown list where the REPLY ALL button is listed right under REPLY. I have become used to it now but at first I found it very annoying.

Apart from those three annoyances (two major and one minor) it is an EXCELLENT tool which I am very happy to pay for because it does what it is supposed to do, quickly and efficiently. I would never want to go back to any of the other alternatives I was using before, even though all of them are free.

April 9, 2026
eM Client logo

Reply from eM Client

Hi Steve, thank you for your review.
We're glad to hear you like the app.

1. Does this happen even if those distribution lists are saved in the Local folders?

2. We'll need to know more details about what the custom apps' commands look like to troubleshoot - please reach out to us via support.emclient.com so we can assist you. Thank you!

3. The toolbar is going to be changed as part of the eM Client 11 release, including the option to adjust which buttons are available - so you can add just the Reply All option.
Until then, a possible workaround might be using the "Reply All" keyboard shortcut which you can change in Settings>General>Shortcuts (including disabling normal Reply completely, and setting Reply All to your preferred key combination).

Rated 3 out of 5 stars

Fine program overall

Fine program overall. Runs fine on my Mac, but loads dirt slow on my PC.

March 9, 2026
eM Client logo

Reply from eM Client

Hi Asutosh, thank you for your review.

The app startup time should take a couple of seconds, but it can depend on the device used, other installed apps, and the number of accounts in eM Client. Some security apps can slow down the startup as well.

We would be happy to assist you in troubleshooting this issue if you contact us via info@emclient.com and share how long the startup takes, the type and number of email accounts you are using. Thank you!

Rated 4 out of 5 stars

eM Client is like old Outlook but better.

eM Client is like old Outlook, like 2015, but better. Well worth the flat fee. I am so happy that you can choose upgrades/updates vs being forced into a subscription that give you nothing. It is the sign of a well developed software and shows the development confidence.

April 4, 2026
Rated 5 out of 5 stars

A great alternative to Outlook (for me)

I switched to this platform because I decided I wanted to start using European software. After many years of using Outlook, it takes some getting used to, but my initial impression is that eM Client—for what I use it for—is a better fit than Outlook. A very pleasant experience!

April 8, 2026
Rated 4 out of 5 stars

It's OK but not as easy to customise as…

It's OK but not as easy to customise as Outlook. Especially no autocorrect and no ability to capitalise words at the beginning of sentences

April 7, 2026
eM Client logo

Reply from eM Client

Hi, thank you for your review.
While full autocorrect isn't currently natively available (it's only available in the macOS version by integrating the OS autocorrect), automatic capitalization is available. Just head to Settings>Mail>Compose and enable the "Capitalize first letter of sentences" option.

Rated 4 out of 5 stars

Looks are nice/ handling is intuitive…

Looks are nice/ handling is intuitive and quick. I am a home user and have 3 mailaccounts. It is a disapointing that only two accounts can be active. This is the reason I am looking now for a different program for my mail.

April 7, 2026
Rated 4 out of 5 stars

I think it’s a great program

I think it’s a great program, but I’m canceling it because having Word, Excel, etc. from Office 2024 is also important to me.
However, if you only need an email program, this one is definitely recommended.

March 24, 2026
Rated 4 out of 5 stars

Good

Easy, intuitive and smooth working yet i find the pricing high. If there would be an option some cheaper I would really consider this.

April 6, 2026
Rated 1 out of 5 stars

Very poor customer support

Very poor customer support. they usually take one week to reply to you, yet not able to resolve the issues.
i strongly advice not to use them.

April 4, 2026
eM Client logo

Reply from eM Client

Hi Nadia, thank you for your feedback.
We’re sorry to hear about your experience and appreciate your feedback.

With your current license, you have access to our VIP support platform (support.emclient.com), where our team typically responds within 24-48 hours. If you reach out directly to a specific technician or use the generic info email address, it can take a little longer to get back, especially if the technician in question is not available or if there is a huge amount of emails to be processed in the generic info inbox. With VIP Support, our technicians can get back to you faster.

Also, I have checked with our team, and it seems you did not respond to the last email - if you still need assistance, please make sure to get back to our technicians with the information we asked for so we can help you resolve any issues. Thank you!

Rated 3 out of 5 stars

Great app witch lakcs some important features

I consider the eMclient application is good an powerfull application, one of the best email cleints I know and superior to MS Office Outlook, with which I have extensive experience.

However, I miss some features and functions that prevent me from using eMclient regurlaly.

I find it inconvenient that tasks, snoozed emails, and flagged emails aren’t displayed in the calendar alongside regular calendar items. This means I can’t see all my important deadlines in one place and I have to switch between views of the calendar, tasks, and folders containing snoozed and flagged emails. In addition, I can’t add a flag to an email with a due date and a reminder to turn it into a task-like-item (Outlook can do this). I know I can create a task fromm an email, but that’s a bit different (the Android app completely lacks this feature). I can postpone processing an email using the Snooze feature, but that’s not an ideal substitute either.

My second complaint concerns calendar display. I use several dozen calendars, but I have permanently displayed only a few of them. Sometimes I need to display just one, but then I have to click on each calendar I want to view individually to get back displayed all calendars I need. I miss a toggle switch that would let me choose between displaying selected calendars and displaying only one calendar. The OfficePro app has this feature, it’s for Android, but it could also be useful in the desktop version. In addition, the way the calendar display is designed is impractical: you have to click the checkbox in front of its name, if I miss and click the calendar name instead, all other calendars hide, which is often not my intention.

All these issues apply to both the desktop and Android apps. I also dislike that the Android app lacks a calendar widget and isn’t integrated with the system calendar, so I can’t use a third-party widget because it (and likely other apps as well) won’t open the eMclient calendar.

I’m slowly but surely switching to Linux, and I’ll have to say goodbye to eMclient because of this, unless a Linux version is in the works.

March 21, 2026
eM Client logo

Reply from eM Client

Hi Lukáš, thank you for your review.

If you’d like a quick overview of events, flagged emails, and tasks you can use the customizable Agenda sidebar in the desktop version, which is accessible from any app section. Snoozed emails are hidden on purpose, as they’ll reappear in the inbox at the time you set. You can display snoozed emails in the Agenda sidebar by flagging them first. You can customize which items should be shown in the Agenda and from which folders using the wheel icon at the top of the sidebar.

Feature ideas similar to what you are missing have already been posted on our Sleekplan, which our team uses to prioritize future improvements, so make sure to add your vote. Some of them are already planned for upcoming versions:

- more flag types (due, completed, colors...): https://emclient.sleekplan.app/feedback/132652
- display and sync due date flags: https://emclient.sleekplan.app/feedback/221612
- flag email as task: https://emclient.sleekplan.app/feedback/213575
- create task from message (mobile app): https://emclient.sleekplan.app/feedback/246035
- calendar visibility (show/hide all): https://emclient.sleekplan.app/feedback/246710
- calendar presets (easily show a specific selection of calendars): https://emclient.sleekplan.app/feedback/137242
- calendar widget (mobile app): https://emclient.sleekplan.app/feedback/235733

Linux version is not on the road plan yet, but you can subscribe to this Sleekplan post to be informed if that changes in the future: https://emclient.sleekplan.app/feedback/150695

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