eMed Labs LLC. (USA) Reviews 262

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... See more

Company replied

Rated 5 out of 5 stars

I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... See more

Company replied

Rated 5 out of 5 stars

I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... See more

Company replied

Rated 5 out of 5 stars

so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... See more

Company replied


Contact info

4.0

Great

TrustScore 4 out of 5

262 reviews

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Rated 5 out of 5 stars

Easy process

Easy process and technicians were grest

February 1, 2023
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Good visit, very professional

Easy to schedule, was less costly than to go to my doctor, the nurse practitioner seemed very professional and competent and made this a very good experience.

February 1, 2023
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

we had such an easy time signing in and…

we had such an easy time signing in and using the system. Got our results immediately.

October 7, 2022
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Excellent system for COVID testing.

Clear instructions, easy to access, fair price.

April 26, 2022
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Fast and Easy

Easy to test and easy to get in touch with proctor.

August 15, 2022
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 4 out of 5 stars

Great convenience, but execution sometimes challenged

I've been using emed for travel-related COVID testing since it first came out. The convenience is great, but not without problems sometimes. Here are some of the problems I've had:
1) Couldn't register with a Yahoo email address
2) Test results certificate didn't arrive for 24 hours, so missed a flight
3) Test didn't have one of the needed elements, so missed a flight while finding a new test
4) Tests expire after a while

For #2 and #3, I was reimbursed with replacement kits--not just one, but a pack. So they step up when there are problems of their fault.

February 1, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking the time to provide feedback on your experience with eMed. We’re working hard to improve our services and hope to have the chance to provide better experiences for you in the future.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Taking a Covid test

Everyone was very helpful and easy to perform needed test. Be sure to listen to there instructions carefully, because I goofed and touched the test in a spot I wasn't suppose to and had to hang up and call back again. This was my first time taking the test, but I will say it was easy to do.

September 8, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help and truly appreciate your patience and understanding.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Nice process

July 2, 2022
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 4 out of 5 stars

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February 9, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! If there's anything we can do to make your experience 5 stars, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Professional, knowledgeable and friendly.

February 7, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking he time to share your positive experience with eMed. We really appreciate your kind words.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Quick, Painless and Easy

Ordered the test kits and they arrived in a few days. Instructions were clear and the process went smoothly. The proctor was patient and helpful.

May 15, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking the time to share your positive experience with eMed. We really appreciate your kind words.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Four excellent experiences

Four excellent experiences! All well done.

July 13, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Works great

Service works great!

February 8, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

The nurse showed up as scheduled and…

The nurse showed up as scheduled and completed the exam efficiently and professionally.

February 8, 2023
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking the time to share your positive experience with eMed. We really appreciate your kind words.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Excellent timely service

Excellent service. Each time I ordered test kits, I received them on time. It also very easy to follow the directions to complete the tests. I love the ability to have certified lab test result to enable my travel. I used the tests to travel in many countries during 2020 2022.

September 30, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to leave us a review. We’re so glad we were able to help make your travel experiences simple and easy.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

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