I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... See more
Company replied
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See what reviewers are saying
I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... See more
Company replied
I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... See more
Company replied
so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... See more
Company replied
4.0
Great
262 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I haven't used emed since May 2022
I haven't used emed since May 2022. It was very helpful when needing a last minute Covid-19 test before going on a cruise, but now that these tests are no longer necessary for travel in many places, I don't have the need right now. Hopefully your business will be able to adapt to the changes, but I'd definitely use you again if the situation arises.
May 21, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your experience with eMed. While the company is currently focused on the global COVID-19 pandemic, it will expand its technology to other use cases and common illnesses to make healthcare more accessible and affordable for both consumers and enterprises alike.
In the meantime, there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Testing has become easier and quicker…
Testing has become easier and quicker than in the past. I like that the people we speak to are asking if we have tested before, and if so, quickening the process.
January 29, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so happy to hear the process has improved for you. We're working hard to continue building a better experience.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Great experience with customer service…
Great experience with customer service department!
February 1, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your experience with eMed. We’re so glad we were able to help. If there’s anything else we can do to make the experience 5 stars, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Redemption
I sent email that one test kit was missing the test liquid... got NO REPLY... after paying for expensive tests... also my first order expired too soon... after posting this, i was immediately contacted , and the issue was professionally resolved
January 24, 2023
Reply from eMed Labs LLC. (USA)
Thank you for taking the time to provide feedback. We apologize for your experience and have processed a courtesy order for you, which will ship tomorrow and arrive in 1-2 business days.
We’re working hard to improve our services and hope to have the chance to provide a better experience for you in the future. If you have any questions or need anything at all, please feel free to reach out to our eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The reps are great and so fast and…
The reps are great and so fast and responsive, I just wish you would bill my insurance directly and charge me for shipping only.
January 30, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your experience with eMed. While we're currently unable to bill your insurance directly, we can provide the necessary details for you to file for reimbursement.
Please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The test was very easy and the emed employees excellent
The test was very easy and the emed representatives walking us through the process were professional and pleasant.
September 16, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
I used eMed as I needed a COVID test…for international travel
I used eMed as I needed a COVID test for international travel. My airline recommended this company so I went to the website and reviewed the information, decided to order the tests and use the company.
Tests were delivered within a couple of days and the process and results were very quick. The results are were received electronically. I used the app and I also printed a copy. I uploaded the results to my airplane and also showed the at my destination. No problems or issues and the process was fast and the conducted by professionals.
I have recommended your services to others and would use your services again
Thank You!
December 26, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Great Service
The ease in using this service made the overall experience less scary for me and my family (who are not very trusting of technology). The online proctors were very helpful.
August 25, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The emed’s virtual testing is brilliantly designed!
The emed products and virtual testing have been so critical to my travel successes these past two years. I am extremely grateful for your products and services.
February 1, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Because you did great!
February 1, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Very helpful and patient test proctors
Very helpful and patient test proctors. Easy to follow directions. I much prefer the new kit with the little vial. Easier for people with arthritis to squeeze and be accurate.
Results emailed almost instantly.
We used as a cruise requirement and it worked great.
January 19, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
It’s quick and easy when you need a…
It’s quick and easy when you need a medically observed test
December 18, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
The test proctoring went smoothly.
January 18, 2023
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Your kits worked great!
Your kits worked great! We flew to Europe and called as soon as we landed . Could not have been easier . The staff was very friendly and professional .
August 17, 2022
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
Reply from eMed Labs LLC. (USA)
Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.
If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.
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