Emerald Home Improvements Reviews 225

Anthony and Gary carried out the work to a good standard. They both communicated any slight issues which arose with our old house. This gave us an opportunity to further improve the appearance. One sm... See more

From start to finish, when I say start to finish I mean from first accepting price for work to be carried out & everything that followed I honestly couldn’t be happier. The workmanship was outstanding... See more

From first contact to installation, everyone was professional, polite and the work was excellent. The two chaps who installed my windows grafted to get it all done in the allotted time, and I'm ve... See more

From start to finish this company has been brilliant. Rob was first and showed us what we were investing in. Not the typical sales guys really cared about what we wanted. Then Mark and Dan came to fit... See more

Emerald are on the ball start to finish ! From the sales to the fitting there were not any issues . Luke was our fitter , he was professional and pleasant in his manor , and nothing was to much tr... See more

Excellent installation from James. Very professional and left everything very clean and tidy. I am extremely pleased with my new windows and front door. I can feel a difference already with warmth. I... See more

I had a full set of windows replaced on my house. The windows were very reasonably priced and good quality - installation was quick and professionally done. Overall, very happy with the result. The... See more

It felt like a personal service. James who came out initially was polite and had a no nonsense approach he listened to our requirements and advised and guided us on making our decision. The payment sy... See more

We had new windows installed by Emerald last year which was a great success. We decided to have the canopy above our front window replaced as the felt was cracking so asked Emerald to do it. They made... See more

The salesman demonstrated the product and it's features very well. He was smart and polite. We accepted the quote there and then. The surveyor came a week later to make the final measurements. On t... See more

The emerald staff are very friendly and they are not pushing customers for sales. They are very reliable and trustworthy.we are now having a patio door fitted we know they do a good job has we have ju... See more

We just had new windows installed by Emerald and they did such an amazing job. Best windows I’ve ever had! The salesman was so patient explaining everything to us to make sure we were confident with t... See more

Mark and Dan did an amazing job changing windows and french doors. They are very polite, the work is done to a great standard and their attention to detail is out of this world! They kept the area cle... See more

Steve and Charlie were excellent workers, taking apart our old Conservatory and putting up the new one, and the workmanship was very good. They were really nice chaps, and we are very pleased with our... See more

Very happy with insulation of windows and door Matt and Gary did a brilliant job they were friendly and hard workers and cleaned up each day Not happy with with how salesman get to final price start... See more

The workman ( Robert & Lee) worked hard, caused minimal damage and were tidy, I would recommend them. The salesman was a bit pushy, made claims that the company go back after 6 months to check every... See more

Replaced 5 windows for blown double glazing (2); or below modern spec. (2) or looked old fashioned (1). Made the whole house look better. Much easier access to clean from inside and much strogrer PV... See more

The guys at Emerald carried out a very good job, working with me to get the design right, incorporating all the details I wanted and then kept us updated all the way along the build. Overall a job wel... See more

Absolutely fantastic work by Emerald Home Improvements - brand new composite door and frame supplied and fitted. High quality of workmanship. Arrived on time, really tidy job by James. Wouldn’t hesita... See more

To say I love the windows and door they made a great job jobs on it . But downside is they were smoking at side their van but it is on my driveway not bother to collects theirs cigarettes ends , also... See more

Gaz and the team were polite, friendly, tidy and very helpful. They completed the job to a high standard and in a timely manner. Would 100% recommend (dictating for a mother in law who’s not online )... See more

A very professional process from start to finish. The fitters worked very hard and did a fantastic job in fixing 8 windows. They even did a little sealing job for me!! My new windows look great. I'd... See more

Great service from the initial quote visit then the survey visit and the installation. Great job and no mess left. I've not had any issues with the windows and doors.I was informed of the process and... See more

Just had new windows installed, great job from Mark & Dan, clean and tidy, very professional, we would recommend Emerald to anyone. Steve & Lorraine Midway Swadlincote.

After 2/3 meetings with Chris in sales where we did go into lots of detail we placed our order for 1 door and 6 windows with 2 of the windows being extra sound proof and these windows were to... See more

We had doors fitted 3 years ago- that process was great. Recently due to the heat one of the doors had an issue closing and locking and Emerald were great at getting it resolved quickly. Nikki and Di... See more

We have just had a new conservatory roof complicated and it looks great.marcus and phill were excellent completing our roof.very friendly they worked very hard.and cleaned up no mess left.would recomm... See more

wonderful experience, was a complete makeover. work neatly done. workers were polite and knew what they were doing. The products looks solid and comes with warranty.

I would recommend Emerald home improvements to anyone, Emma from the office is very good at her job brilliant communication, and seriously what can I say about William my family and I are delighted to... See more

Disgusting service charged me an extra £25.51 for no reason and set up a payment plan of 120 months with an interest rate of 19.99% when I never signed up for this. The agreement from the salesman who... See more

Really pleased with the work carried out by Emerald, we recently had a new porch installed. Overall service was great and the end product is excellent. Would highly recommend.

From start to finish, I found the staff at Emerald more than helpful and actively took time to answer any of my numerous questions. It really felt like I was dealing with a company who cared.

Absolutely wonderful service! Very friendly & professional throughout. Fantastic quality windows provided and left clean & tidy when finished. Very pleased with the all the windows finished. Would def... See more

Emerald fitted 5 windows in 2 days. Gary and Anthony were excellent. A couple of hiccups were soon put right. Very pleased with the results

We have used Emerald before so knew that we could rely on them. We asked them to fit a bathroom window at fairly short notice as the room was being re-tiled and we needed the window done first. J... See more

Phil & Marcus, came and started work for our conservatory foundation , Such hard working blokes never stopped the time they were here. Polite and proper grafters, A credit to Emerald company.

The work was done well. The fitters were on time and wasted no time getting started. We were happy with the service we received. A surveyor came before hand and measured up and the doors fitted perfec... See more

The initial appointment gave me all the information I needed and showed all the options available. I needed eight windows, and the work was completed to a high standard in two days with a minimum of... See more

Terrible experience. Was quoted 3 days to complete the job, we are now into the 6th week since the work started and still not finished. Communication terrible, you have to chase them all the t... See more

The men came round to fit the windows couldn’t have been any nicer or hard working. They turned up when they said they were going to and left the house without any sort of mess. Would certainly use em... See more

William was so effectient . He took great care in removing the old frames. I'm absolutely delighted with everything he did

One of the pickup truck drivers dinged our car door last night at the SSE arena in Belfast using the company vehicle. We know this because we were sitting in the car in the pouring rain last night whe... See more

Tbh start to finish of the job in hand was extricated with the best of services The fitters were super amazing with our dogs and the work was exemplary

Lovely friendly polite fitters. No mess, very clean tidy, work started and finished as scheduled. Couldn’t ask for a better service

Lovely job done great person called Steve work here well cleared up afterwards great job. Very helpful would recommend.

Great experience. The chaps that did the work were lovely, very friendly, informative and didn’t leave a mess! The windows are perfect, really great work and very pleased with them.

Called and kept us updated on progress of order .arrived on agreed day and On time, polite to wife whilst at property cleaned up after. Great service lads

A great company, so helpful and friendly from beginning to finish. We were under a bit of time pressure and Emma pulled out all the stops to make it happen. Their work and quality of products are top... See more

Great service from quotation through to fitting all the staff were excellent hard working and cleaned up daily we are very pleased with the work and would recommend this company.

Sales and previsit is good but to be honest over promises. Surveyors came on time and were very efficient. Booking installation was an issue. Had said we would be out of the country and work needed... See more

Yes brilliant team very clean and fast workers Very polite couldn't wish for two better workmen thanks matt&dan