Emerdency Reviews 

518
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, friendly, and empathetic staff, who often make nervous patients feel at ease by clearly explaining treatments. The booking process is frequently described as quick, easy, and user-friendly, allowing many to secure same-day or next-day appointments, even for emergencies. People appreciate the prompt availability and smooth overall experience. However, some people mentioned that services could be expensive, with a few reporting unexpected charges or difficulty finding clear price information.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and speed of securing appointments,... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Booking process

Customers consistently report positive experiences with the booking process, finding it easy and... See more

Price

Consumers express satisfaction with the pricing, often noting that costs were reasonable and transparent,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an emergency appointment on the Sunday was so relieved. The staff were all very friendly and Dr Kauser Zafar was so kind and patient with a nervous person. The extraction was not straight forwa... See more

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

518 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(518)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy…

Easy to book on a Sunday when I really needed relief from a chipped tooth. Friendly dentist. 100% recommend.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

After calling 111 in the middle of the…

After calling 111 in the middle of the night on Saturday, I tried to get an emergency appointment with the local dentists they suggested with no luck. I came across Emerdency after a google search. I checked their reviews and was impressed. I was in agony so decided to book a slot on their website with the nearest practice to me, which was 1 1/2 hours away from where I live, I was desperate. From speaking to the receptionist on the phone, to arriving and being greeted by the dental nurse, my experience was fantastic. The dentist explained my options and talked me through each step to keep me reassured and informed. I decided on root canal instead of extraction and I cannot fault my experience from start to finish. Highly recommend using this dentist practice. Thank you so much for helping me when I was in so pain.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish, after having a baby 6 weeks ago having an infection in my wisdom tooth on a Friday evening sent me into a panic. No dentist is open and I needed help. This service is wonderful I was seen quickly and given the help I needed. Highly recommend

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

A cold Saturday morning with one hell…

A cold Saturday morning with one hell of a toothache from the previous day.
Had to be sorted!
Dreading it!
Hate the dentist from an early age …
Seemed it was a wisdom tooth that was taking in infection
So after discussing what was going on to happen,
and all throughout my extraction all went extremely well.
Within 24 hours absolutely pain free
This Dentist is great I thoroughly recommend although I ain’t gonna say I almost look forward to going to the dentist again soon 😊at least I know whe I have to I will be in good hands
Many thanks😊

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, quick and efficient

My daughter had the worst toothache but we don't have a dentist:( I made an appointment first thing in the morning with this practice, it was so easy and she was seen and fixed within hours. It was such a relief and my daughter said the staff were kind and patient as she was scared and embarrassed.The whole process was easy and I felt every aspect of care and cost were great. Thank you! I have asked to be on the list at this exact dentist so fingers crossed 🤞

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I went to Bell Green Dental Surgery for an emergency appointment due to severe tooth pain. Dr Ali took an X-ray and explained that I had an infection in the tooth. He clearly talked me through my options — either a root canal procedure or a tooth extraction.

I decided to go ahead with the extraction, which Dr Ali carried out straight away. The whole experience was excellent from start to finish. He was professional, reassuring, and made what could have been a stressful situation much easier.

I wouldn’t hesitate to recommend Bell Green Dental Surgery to my friends and family.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I had my tooth pulled out back in…

I had my tooth pulled out back in August. It was a wisdom tooth that was really infected and needed to be pulled out ASAPITY! I’d gone to my NHS dentist and was told I was going to be referred to the dental hospital which was going to be a 18 MONTH WAIT. I booked in with Emerdency and had an appointment booked for first thing in the morning the next day(also wasn’t going to miss my yearly favourite car show!) Went in and was seen by a dentist who happened to also work at the dental hospital and he was extracted my tooth right away as well as telling me about my dental health and the condition of my teeth. I have been so grateful for this service! Please note wisdom teeth will cost a little extra due to the complexity of the nerves. But for the peace I am feeling at this moment it was WORTH IT! I wouldn’t have survived another day let alone a year and a half! Also I get nervous by my dentist absolutely lovely, and empathic!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service Xmas day 2025

Christmas day 2025 I had been awake all night with a throbbing tooth. Found a dentist open Christmas day morning online, Rainworth Dental Care. Bare in mind I was on holiday in the area so not my own dentist. Dr Rey and all his team on duty that day were excellent, explained the procedure and made sure I was comfortable. Half an hour later I left the surgery pain free and was able to have a fabulous Christmas with family and friends in the area.

December 25, 2025

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