Emergency Locksmiths 24 Reviews 5

I would not give this company 1 star. They are a bunch of crooks. It was the first one that come up on Google and when I called there was no mention of fees on the website it says no call out charge and no hidden charges. I requested a quote to have the mechanism changed for a door and they would not give it to me over the phone. They come out and the guy who come out said he needs to charge me a cancellation fee which was not mentioned. I called the office and the guy on the other end was very rude too. The man at the door said it would cost £1000 to change. Avoid at all cost. I got quotes from local locksmith for £250.

This company is the same company I had the below experience with just under a different website/URL.

Genuinely the worst experience I've ever had. This was the first website that showed up after I googled for a locksmith in the Bristol area and like for every other person here, I got quoted a fee of only 49 pounds if the locksmith could get the door to open using regular methods which sounded reasonable for a night call. Before I accepted that, I decided to check other websites for their quotes, and my first red flag should've been when the second website (emergencylocksmith24.co.uk) I dialed was answered by the same woman who answered for this god-forsaken website. I then dialed some locally recommended locksmiths but since they all quoted slightly higher prices, I decided to go with these evil scumbags. The second red flag I should've picked up on was when the locksmith called and made sure to let me know that after he arrives I would have to pay 49 pounds regardless of whether he gets the lock open or not. I agree to this suspicious demand for whatever reason and he arrives and lo and behold he does not get the door open with regular methods. He tells me that drilling is the only option left to get the door open so I ask him how much he would charge for that. He says 89 pounds to which I agree hesitantly. He drills the lock open, leaves a mess, whips open his calculator and punches in a few numbers before he tells me that I owe him 109 pounds, a figure he seemingly pulls out from the dark crevices of his buttocks. I ask him what happened to the 89 pounds he quoted before and he answers that with 20% extra charge it's 109 pounds. I question him what the 20% was for and why he didn't mention it when he talked about the 89 pound charge (obviously to rinse me out of everything I own and hold sacred) and he gives me vague hand-wavey answers about how it was just company policy and that there was nothing he could do about it. I am genuinely terrible and irresponsible with my money and would've paid a lot more to get into my room but what really offended me about this interaction was how blatantly dishonest this company was about how much they would charge me and the little ways they tried to weasel extra money out of me. These people are horrible evil scammers who should not be trusted at all and I hope that other people unlike me will have the foresight to go through trustpilot reviews before commiting their money to companies like this.

Good service but arrived late and charges£700 to change a front door lock.

Exceptionally poor service Avoid using unless you want someone to come out and over exaggerate the work needed to be carried out.

Avoid at all cost. Bunch of crooks. This is the type of company you would see on watchdog.