Emilia Melbourne Reviews 

212
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, most reviewers were let down by their experience overall. Customers frequently complain that the received items look completely different from the promotional website photos and are constructed from very cheap, poor quality fabric. Many people also noted that the sizing is completely incorrect, causing garments to fit terribly or fail to fit altogether. Some reviewers were not happy with the frustrating return process, stating that customer support constantly makes it extremely difficult to obtain valid refunds. Consumers additionally mentioned that they were forced to pay expensive international shipping costs out of pocket just to send unsuitable products back.

What people talk about most

Product

Users describe negative interactions with product quality and sizing consistency. Consumers report that items... See more

Quality

Customers had negative experiences with quality, expressing strong disappointment with the items received.... See more

Refund

Customers consistently note negative experiences with refund processes, highlighting that securing money back... See more

Return policy

People report negative experiences with return_policy due to extremely difficult and frustrating processes.... See more

Order

Consumers find order experiences to be filled with deep dissatisfaction and frustration. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I wish I had looked this brand up on here before I placed this order. The suit I ordered is so poor quality and fits terribly, and similar to others I am being asked to provide photo evidence of sizin... See more

Rated 1 out of 5 stars

Wrong product, flimsy material, wrong colour. AI customer service ensures your concerns are not dealt with, but handled with loop messaging. No resolution. Wasted my money. Will be sure to check revie... See more

Rated 1 out of 5 stars

I would give zero stars if it was an option. Ordered two dresses, they arrived and were the WORST quality. 2 weeks of looped emails saying they would offer a discount on another purchase as returns... See more

Rated 1 out of 5 stars

Scam, ordered a dress apart from being really poor quality and took ages to ship from China, the dress was tiny and far to small. Im currently going through a merry-go-round of emails to get an exchan... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

212 reviews

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No recent history of asking for reviews

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1.2

All reviews

(212)

213 reviews in the last 12 months

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Rated 1 out of 5 stars

I received my jacket that looked…

I received my jacket that looked nothing like the one that was on the model!! It was cheap, thin crappy material and colours were way off! Sizing all out of whack too. It was not worth $75 AU. Of course I had to email back and forth and by the time I could send back to China my 30 days would be up. I asked for 50% although the full amount I should have got. They gave me 25% for a $5 AU jacket!! Anyway, I learnt my lesson the hard way. Maybe I can use it for dress ups lol

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

absolutely disgusted with this company…

absolutely disgusted with this company DO NOT BUY. Brought a coat was too big. I followed return policy but they keep fobbing me off. I have requested return adress so many times but nothing yet its been over a week. Quick to take money but cant and wont follow return policy themselves.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

VERY POOR QUALITY CLOTHING

I ordered a coat but was very disappointed with the overall quality so returned the item (had to China which cost a fortune as no option to return to a UK address). Still waiting for my refund after returning the item 7 weeks ago!! MY ADVICE - DO NOT ORDER ANYTHING FROM THIS COMPANY!

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Long delivery time and poor quality apparel

While communication was prompt during long delivery it waa obviously AI as very descriptive and extensive vocabulary! When my jacket FINALLY arrived it was very poor quality! Very small in sizing and the wrong colour. A refund was admittedly quickly offered however very expensive to organise! I was under the illusion ordering from Australia but this is not the case.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Paid £50 for a pair of shoes and this…

Paid £50 for a pair of shoes and this company didn’t even have the decency to package the shoes in a box, came in a bag. Delivery took 28days to arrive.

The heels on the shoe looks nothing like the pictures.
Such a scam of a company, would definitely not recommend and if I could rate -100000 I would.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking company DO NOT buy…

Absolutely shocking company DO NOT buy from here. I ordered what I thought would be a beautiful green coat, what I got was ridiculous. The coat was originally £112 reduced to £46 I wouldn't have paid £10 for what I received.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality of black coat and wrong…

Poor quality of black coat and wrong model received! Nothing similar to the coat I’ve been ordered.I’ve contacted them and they gave me two options. 1 to send back the item for refund.2to keep the item and they will refund me back just £9 , I’ve paid for this coat £64! I chose to keep the coat as they said I need to pay the shipping cost. Unbelievable, never expected this the items come from China and such a poor quality.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Faulty clothes and scam website

They sent me faulty jeans and now will not refund or pay for the return shipping. They are not based in Melbourne as they claim and they have automated emails offering a percentage of the price back. It also took 2 months to arrive.

January 1, 2026
Unprompted review
Rated 3 out of 5 stars

Didn’t expect it to work for migraines

Didn’t expect it to work for migraines, but it does help a bit. Stylish and functional, just not perfect. I didn’t think it would help with migraines but it provides some relief. It looks good and works well though it’s not flawless.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam do not order…

This company is a scam do not order from them
Ordered a jumper and the quality is so bad, it comes from china and I tried to return it and the postage back was £38 with insurance so not worth returning.
They are offering me a 20% refund then a 30% refund and they are terrible to deal with and the clothing is of such poor quality you could never wear it
Stay well away from this company

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scam - order never received

Ordered a dress on 6.11.25
They said it would be delivered within 4-6 business days from when I ordered it online on 6/11/25
I have never received it - it hasn’t moved since 14.11.25 on the tracking page (yuntrack)
I have sent them numerous emails to ask where my order/dress was. They just email back with stock standard answers. I have contacted my bank for refund. DO NOT ORDER FROM THIS COMPANY - THEY ARE NOT BASED IN MELBOURNE AUSTRALIA.

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Tried one of their knit sweaters

Tried one of their knit sweaters, and it’s become a regular choice on cooler mornings. It’s not the cosiest thing ever, but it sits in that comfortable middle ground. Happy enough with it overall.

February 2, 2025
Unprompted review
Rated 3 out of 5 stars

I ordered a midi dress recently

I ordered a midi dress recently, and while it settled into my wardrobe nicely, it wasn’t as special as I hoped. The fit is relaxed and the fabric feels decent, and delivery was quick enough, so overall it was fine.

December 1, 2025
Unprompted review

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