The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more
Company replied
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See what reviewers are saying
I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more
Company replied
We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more
Company replied
The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more
Company replied
Company details
- e-Commerce Service
- Children's Furniture Store
- Christmas Store
- Home Goods Store
- Linens Store
- Outdoor Furniture Store
About Eminza
Written by the company
Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.
Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.
Les avantages Eminza
Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.
Service Client à votre écoute
Retour Gratuit
Expédition le jour même
Paiement sécurisé
Contact info
3 rue des Bouvières, 74940, Annecy-le-vieux, France
- eminza.ch
Vos coups de cœur déco à prix doux
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I asked for information on when and how…
I asked for information on when and how delivery would work. I have not received any response.
June 20, 2026
Reply from Eminza
Dear Kyle,
we are sorry for the inconvenience. We see that our customer service team responded to all of your inquiries within 24 hours. If you did not receive our emails, please check your spam folder or contact us again.
We are here to help if needed.
Best Regards,
The Eminza team
Reply from Eminza
Dear Nicolas,
We apologize for the delay in delivery. The carrier is currently arranging the delivery, and you will be contacted very soon.
We remain available via email if needed.
Best regards,
The Eminza Team
Reply from Eminza
Hello,
We appreciate your positive feedback and are glad the shipment met your expectations. Should you require any assistance, please do not hesitate to contact us. We wish you a wonderful day.
The Eminza Team
Reply from Eminza
Hello,
We appreciate your kind recommendation and are delighted that our assistance met your expectations. Please do not hesitate to reach out if you require further support. We wish you a wonderful day.
The Eminza team
Lovely colour
Lovely colour! I like the fact that I can purchase only a curtain instead of a set of two. Solid material, beautiful curtains
June 5, 2026
Reply from Eminza
Hello,
We appreciate your positive feedback regarding the shade and quality of our curtains. Your satisfaction is important to us. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.
The Eminza Team
I placed an order two weeks ago and…
I placed an order two weeks ago and still didn’t receive my package but twice the experience rate. Products were in stock when I placed my order.
June 2, 2026
Reply from Eminza
Hello,
We sincerely apologize for the delay in delivery. The order is marked as delivered; if you have not received it, please contact us again by email.
We remain at your disposal for any further inquiries.
Best regards,
The Eminza Team
Love the products and the delivery…
Love the products and the delivery super fast. Thank you!
June 3, 2026
Reply from Eminza
Hello,
We appreciate your kind words and are delighted that our items and prompt shipping met your expectations. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza Team
Reply from Eminza
Hello,
We are pleased to learn that everything met your expectations regarding the item and shipment. Should you have any inquiries, please do not hesitate to contact us. We wish you a wonderful day.
The Eminza team
Amazing quality
Amazing quality! I was not expecting such a beautiful product and such fast delivery. It fits perfectly. Thank you!
May 27, 2026
Reply from Eminza
Hello,
We are delighted to learn that the product met your expectations and arrived promptly. Your satisfaction is our priority. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.
The Eminza Team
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif. Nous sommes ravis que tout soit conforme à vos attentes. N'hésitez pas à nous contacter pour toute demande supplémentaire. Nous vous souhaitons une excellente journée.
L'équipe Eminza
The parcel arrivéd rapidly
The parcel arrivéd rapidly. Seems to be good quality products but that I'll see with time. At the moment I am very happy with what I received.
June 2, 2026
Reply from Eminza
Hello,
We are pleased to know your order reached you quickly and that you are satisfied with the items for now. We remain at your full disposal for any inquiries. We wish you a wonderful day.
The Eminza Team
It was easy and quick
It was easy and quick. The cushions I bought are as I saw them online. Thank you.
May 23, 2026
Reply from Eminza
Hello ,
We are pleased to know that your purchase process was smooth and that the items met your expectations. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza Team
Reply from Eminza
Guten Tag,
Wir freuen uns sehr über Ihre positive Rückmeldung und danken Ihnen herzlich. Für weitere Anliegen stehen wir Ihnen jederzeit zur Verfügung. Wir wünschen Ihnen einen angenehmen Tag.
Ihr Eminza-Team
Everything was operating very well
Everything was operating very well, delivery on time and products are very good quality.
May 6, 2026
Reply from Eminza
Hello,
We appreciate your positive feedback regarding the punctuality and quality of our items. Your satisfaction is our priority. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.
The Eminza team
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour. Nous regrettons les désagréments rencontrés lors de la réception et travaillons à améliorer ce point. Nous restons à votre disposition pour toute information complémentaire.
L'équipe Eminza
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour très positif. Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
Reply from Eminza
Hello ,
We are delighted to hear that your new table met your expectations and arrived promptly. Thank you for sharing your satisfaction. We remain at your full disposal for any inquiries.
The Eminza Team
Fast delivery of my order.
May 1, 2026
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif concernant la rapidité de l'expédition. Nous restons à votre entière disposition pour toute question. Nous vous souhaitons une excellente journée.
L'équipe Eminza
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour excellent. Votre satisfaction nous encourage à maintenir la qualité de nos services. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
Arrived on time and article just what I…
Arrived on time and article just what I needed
April 28, 2026
Reply from Eminza
Bonjour ,
Nous sommes ravis que votre commande ait répondu à vos attentes et ait été livrée dans les délais. N'hésitez pas à nous contacter pour toute demande supplémentaire. Nous vous souhaitons une excellente journée.
L'équipe Eminza
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