Emirates Estate Reviews 40

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

~Gabriella Metlak is beyond amazing. I enjoyed working with her every step of the way. She is honest, transparent, and listens to what you are wanting. She sets you up for success. She’s always av... See more

Company replied

Rated 5 out of 5 stars

We had the absolute pleasure of working with Gabriella on the purchase of our investment with a developer in Dubai, and we couldn’t be more impressed with the service she provided. From start to f... See more

Company replied

Rated 5 out of 5 stars

We'd like to thank a lot and highly recommend our agents, Manuel and Yana for helping us in whole the proccess of purchase properties in Dubai. They listened to our needs, suggested the best solutio... See more

Company replied

Rated 4 out of 5 stars

I was looking for a condo for investment. The Emirates Estate case staff, Mrs. Yana contacted me. With her continuous effect I was convinced to invest in Dubai rather than other countries. Soi am pla... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

The Emirates Estate contains a detailed and up-to-date database of listings from the largest construction companies in the UAE. Here you will find property in Dubai, Abu Dhabi, and other emirates at competitive prices with exclusive offers from developers. Emirates Estate will help you choose your dream home within the allocated budget and provide detailed information about the properties you find interesting. Our team keeps abreast of the market of real estate in the United Arab Emirates and thoroughly verifies each listing before publishing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Customer Service & Experience

I had the pleasure of connecting with Ziad Elias, my agent at Emirates Estate. He was so professional, diligent and offered exceptional customer service during my search for an apartment. I'd give 10 stars if I could and highly recommend him and his company for all your real estate needs in the UAE. Thank you!

April 8, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Joseph,

We extend our heartfelt gratitude for your glowing review and commendation of Ziad's efforts. It brings us immense joy to learn that your experience with our company was nothing short of exceptional.

Ziad, along with our entire team, is dedicated to providing unwavering support and personalized attention to each client. Upholding the highest standards in our work is paramount to us, and your feedback serves as validation that we are on the right path.

Your trust and endorsement mean the world to us. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out. We remain steadfastly committed to serving you.

Warm regards,
The Emirates Estate Team

Advertisement
Rated 5 out of 5 stars

I just love this guy and his service…

I just love this guy and his service Personal one-to-one, with a touch of exclusivity on the special offers. Ziad Elias is my personal go to for inside information and tour guide when it comes to property and what’s happening.

March 11, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Bola,

We appreciate your feedback and the recognition of Ziad's services. It's wonderful to hear that you value his professionalism and personalized approach.

Ziad is committed to being a trusted guide for his clients in the real estate world. He provides verified and exclusive information that is tailored to the needs of buyers and investors. His unique ability to understand and cater to each client's preferences makes him an invaluable specialist.

If you have any questions or need assistance in selecting a property, please feel free to reach out to Ziad.

Thank you for your trust in our team.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Amazing Experience!!

Amazing Experience!!

Ziad Elias helped me not only one but two property while I was not in Emirates.

Initially I was searching for properties and Ziad called me and we sync up for Equiti gate project. Even though I was looking properties with other agents, in 1/2 call with Ziad, I feel so confident that I proceeded and did the initial transfer to book the property. And after 3-4 months I booked another property with Ziad.

Being an outside customer who lives in USA and never visited to Dubai is really hard to book a property without seeing the property. But with trust I am able to do it.

Great experience. Keep owning trust and great work. so far everything is good.

Thanks
Aniruddha Das

October 4, 2023
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Aniruddha,

We extend our heartfelt gratitude for your generous appraisal of Emirates Estate and our agent, Ziad. It brings us immense satisfaction to learn about your positive experience, particularly in Ziad's adept assistance with your remote real estate acquisition. At Emirates Estate, we are dedicated to delivering high-quality service to clients regardless of their location across the globe.

Your swift decision to secure the property of your interest underscores the remarkable trust you placed in our agent and his exceptional professionalism. We value the confidence he instilled in you and his ability to furnish you with all requisite information, even while you were in the United States. Your subsequent decision to continue our partnership and acquire another property through Ziad is a testament to this trust.

Rest assured, our team remains steadfastly committed to being your trusted ally in real estate matters. Should you have any further queries or require assistance, please do not hesitate to reach out to us. We are always at your service.

Warm regards,
The Emirates Estate Team

Rated 5 out of 5 stars

very happy with service ian

very happy with service ian

April 4, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Ian,

Thank you for your feedback. We, at Emirates Estate, are delighted to hear that you were satisfied with the service provided. Ensuring that each of our clients feels confident and comfortable throughout our cooperation is paramount to us.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to offer our support.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Bought my 1st property in Dubai and it…

Bought my 1st property in Dubai and it was so easy and straightforward. Had 1 zoom call and the rest was done via WhatsApp.

Evgeniya was thoroughly helpful throughout the whole process!

Will definitely be using these again when i buy another property.

I appreciate everything Emirates Estate/Evgeniya have done and how easy they made it for me because it was a bit daunting to start with.

Thank you.

March 23, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello, Chris,

Thank you for your feedback and for choosing Emirates Estate. We're delighted that we could facilitate the process of purchasing your first property in Dubai, making it easy and straightforward for you. It's great to hear that our specialist, Evgeniya, was able to assist you effectively.

Ensuring convenience and seamless cooperation for our clients is our top priority, and your positive experience reaffirms that we're moving in the right direction. Leveraging modern communication tools like Zoom and WhatsApp enhances the purchasing process, particularly for clients located abroad.

We're eager to assist you with your future property endeavors. Should you have any further questions, please don't hesitate to reach out. We're always here to offer our expertise.

Warm regards,
The Emirates Estate Team

Advertisement
Rated 5 out of 5 stars

Great staff and very helpful.

Great staff and Valeria has been very helpful throughout the process.

February 13, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello,

We appreciate your feedback and recognition of the efforts put in by our specialist, Valeria. At Emirates Estate, delivering exceptional service to our clients throughout their journey is our top priority.

It's heartening to hear that Valeria provided you with the necessary support, making your real estate purchase process smoother. Your positive experience serves as a testament to the effectiveness of our services.

Should you have any questions or require assistance in the future, please feel free to reach out. We're always here to help.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Professional and trustworthy team

Gabriella and the team did their best to help us find the best apartment matching our needs in UAE. Appreciate her professionalism and devotion!

March 1, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello!

Thank you for your feedback and for recognizing the efforts of our team. It brings us immense joy to know that we could assist you in finding an apartment in the UAE that perfectly aligns with your requirements.

At Emirates Estate, we deeply value professionalism and devotion among our staff. We take great pride in the exemplary display of these qualities by Gabriella and the entire team throughout your collaboration. Our ultimate aim is to provide unwavering support to each client, ensuring they have full confidence in their decisions.

Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always eager to lend our expertise.

Warm regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Really a good company who are good at…

Really a good company who are good at listening and being patient. I have felt safe throughout. especially Gabriella is so competent and good at helping with the smallest questions. I was completely at ease with the whole process even though I am in Denmark and my purchase was supposed to be in Dubai. All in all 5 stars and a huge recommendation

March 15, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Natalia,

Thank you for your glowing review of our company and commendation of Gabriella's exceptional work. At Emirates Estate, we hold the utmost importance in attentive client communication and endeavor to instill a sense of security and confidence throughout the property acquisition process, regardless of distance.

We are delighted that Gabriella's expertise shone through, providing you with unwavering support and addressing all your queries effectively. Your generous rating and endorsement serve as the ultimate validation for our team's efforts.

Should you have any further inquiries, please do not hesitate to reach out to us. We remain steadfastly committed to your satisfaction and are always at your service.

With sincere regards and best wishes,
The Emirates Estate Team

Rated 5 out of 5 stars

Gabriella is professional and responsive, an agent highly recommended.

Gabriella is professional and responsive, an agent I would highly recommended. She can catch key points from clients' perspectives and provide good solution in short time with statistic and doc supports. Meanwhile, she is very good at negotiation and always tries hard to get best deals for clients.

March 14, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear client,

We extend our heartfelt gratitude for your feedback and acknowledgment of the professionalism and dedication demonstrated by our agent, Gabriella. At Emirates Estate, we take immense pride in our team's commitment to delivering exemplary service, offering expert guidance, and ensuring seamless support throughout every transaction.

Your recognition of Gabriella's exceptional skills, her adeptness in understanding client needs, and her prowess in negotiating optimal terms on their behalf are deeply appreciated. This validation reaffirms our unwavering commitment to upholding the highest standards of service excellence.

We are truly pleased that we could assist you effectively, and your recommendation means a great deal to us. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out. We are dedicated to providing continued support and expertise whenever needed.

Warm regards,
The Emirates Estate Team

Advertisement
Rated 5 out of 5 stars

Great experience with Yana and Shodibek…

I dealt by far the best property manager I have seen. Shodibek has been very kind, took me in a tour between different properties, and showed best professional attitude and advices to support well informed decision. Yana also had done tremendous work behind the seen to connect me with Shodibek and follow up with communication, worked on all my requirements to the best possible and ensure the process went as easy as possible. Thx to both.

October 1, 2023
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello,

We sincerely appreciate your wonderful review of our team members, Shodibek and Yana. It brings us great joy to know that you valued their professionalism and attention to detail.

At Emirates Estate, we take pride in delivering the highest level of service and ensuring that the process of selecting and purchasing real estate is as seamless and comfortable as possible for our clients.

Your generous rating serves as the best reward for our team's hard work. Thank you for choosing us, and we eagerly anticipate the opportunity to assist you with any future real estate endeavors.

Warm regards,
The Emirates Estate Team

Rated 5 out of 5 stars

5 star experience

5 star experience

March 5, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello,

Thank you for taking the time to share your feedback with us. We are delighted to hear that your experience working with us warranted a 5-star rating. Providing our clients with the highest level of service is always our top priority.

Should you have any additional needs or questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

"Our experience looking for property…

"Our experience looking for property during our trip in Dubai was a very positive one, Valerie communicated with us professionally and was very friendly from our first message enquiring and throughout our interactions.The service was over and above, being collected from our hotel and taken to all the relevant properties. Even getting a bigger car the next day so we all had extra space 😊🙏🏾. Her knowledge was extensive and made us feel heard for what we were looking for. Communication after we left Dubai was also very god checking in on us, sharing new property details and our position in our property search journey. We would definitely recommend Valerie for your property search needs in Dubai if you're looking for honesty, openness, and an excellent service. Melanie and Darren...UK

June 30, 2023
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Melanie and Darren,

Thank you for your comprehensive feedback regarding your experience with Valerie and Emirates Estate. We're thrilled to hear that Valerie's professionalism and friendliness, along with our high level of service, made a positive impression on you.

Ensuring a seamless and comfortable property selection process tailored to our clients' needs is what we strive for. We're glad our team's extensive market knowledge contributed to your satisfaction.

We're pleased to know that our continued communication and support, even after your return home, have been beneficial. Providing up-to-date information and assistance every step of the way is our commitment to our clients.

Your recommendation means a great deal to us, and we're grateful for your trust in our services.

Should you have any further questions or require assistance, please don't hesitate to reach out. We're always here to help.

Warm regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Thank you Yana and Roma for you…

Thank you Yana and Roma for you hardworking and responsibility. You provided excellent service. I will recommend my friends to work with you.

November 30, 2023
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello, Arman,

We deeply appreciate your kind words for Yana and Roma. Your gratitude means a lot to us here at Emirates Estate.

Your recommendation holds immense value to us, and we're more than happy to extend our assistance to your friends in their property search.

Our team remains at your service, ready to provide support and expertise whenever needed.

Best regards,
The Emirates Estate Team

Advertisement
Rated 4 out of 5 stars

An always ready collaboration

An always ready collaboration even for unusual cases. Great kindness and competence especially from Yana. I recommend it to everyone!!

February 22, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello,

We extend our heartfelt gratitude for your fantastic review and for placing your trust in our company. At Emirates Estate, we thrive on challenges and are prepared to navigate any situation, particularly when faced with unique circumstances.

We are delighted that our specialist, Yana, was able to assist you, and we value your recommendation. Our team is dedicated to surpassing client expectations by offering assistance and professional support at every juncture.

Should you require further assistance or have any questions in the future, please don't hesitate to reach out. We are always available.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Integrity

Integrity, morality and professionalism. Every question answered; couldn’t be more comfortable and secure doing an over sea transaction.

March 28, 2023
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello!

We sincerely appreciate your feedback and recognition of our work principles. At Emirates Estate, we are dedicated to upholding the highest professional standards, ensuring complete transparency, and offering a personalized approach to each client.

Our commitment extends to providing thorough information, considering all details, and facilitating the purchase of international property with convenience and safety.

We're delighted to have assisted you, and should you have any further inquiries or need ongoing support, please don't hesitate to reach out. We're always here to provide assistance and expertise.

Warm regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Very good and quick response

Very good and quick response. Done the job that was expected 👍 especially Yana was very helpful she explained a lot of things to me and helped me a lot.

January 20, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Dear Nasir,

Thank you for your feedback. We are thrilled that you valued both the promptness and excellence of our service, and acknowledged the dedication of our team member, Yana.

At Emirates Estate, we uphold a steadfast commitment to delivering top-tier service to our clients. We're delighted that Yana could assist you efficiently and furnish you with all the pertinent information necessary for making informed decisions.

Should you have any additional inquiries or require further assistance, please feel free to reach out to us.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Excellent collaboration

It was an excellent communication of the company who helped a lot to find the best deals especially in Abu Dhabi. Veleria was an excellent realtor and offer a very good help!

February 28, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello,

Thank you for your heartfelt review. At Emirates Estate, we aim to offer not only the finest market deals but also top-notch service.

We're delighted that Valeria could assist you and that you were pleased with our collaboration. Her expertise, communication skills, and professionalism embody the fundamental values of our company.

Should you require further assistance or have additional questions regarding property selection, please feel free to reach out. We're here to assist you at all times.

Best regards,
The Emirates Estate Team

Advertisement
Rated 5 out of 5 stars

The company is really great and have a…

The company is really great and have a great team that always execute a very professional style from the first approach till a deal is closed. I am so impressed with their business approach.

I highly recommend this company to all.

February 28, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello!

We deeply appreciate your outstanding review of our company's performance. At Emirates Estate, we are dedicated to delivering top-tier service at every juncture, from initial contact to transaction closure. We are delighted that you recognized our professional approach.

Our team takes great pride in their work, and we were thrilled to be of assistance to you. Your recommendation reinforces the high standard of our service.

Should you require our services again, please rest assured that we are always available to assist you.

Best regards,
The Emirates Estate Team

Rated 5 out of 5 stars

Excellent service

Emirates estate took care of my matter with all the details the first time, even though I live in Germany.
I felt very relaxed and had the feeling that I was in Dubai.
I received all the detailed information via photos and by telephone and I am very satisfied with the service. Everything is explained in detail, what is in the area, what the villa looks like, how big the villa is, the floor plan. it really felt like I was there in the villa. The employee Gabriela and Inna helped me a lot by answering all my questions.I can really recommend it to anyone who wants to buy a property in Dubai

February 21, 2024
Unprompted review
Emirates Estate logo

Reply from Emirates Estate

Hello!

Thank you so much for your positive feedback about the work of our Emirates Estate company and the efforts of our employees, Gabriela and Inna. We are pleased to have offered you top-notch service. We strive to simplify and improve the real estate purchase process for our clients, no matter where they live.

Furthermore, we are grateful for your recommendation of our company. Not only that, but we hope for further cooperation!

Warm regards,
The Emirates Estate Team

Show reviews in all languages. (40 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look