First time I ordered from your site. Website easy to use and i kept being informed of every step regarding my order and it didn't take longa to received ir. The only thing less positive was the shipp... See more
Company replied
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Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 2 weeks
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if i could give zero stars i would. crap service and poor customer service
ordered an item 2 weeks ago more than enough time to get here for today as i have a party tomorrow where i was going to gift the perfume. i emailed the helpline 2 days ago yesterday got an email from royal mail saying item is due to be posted and then this morning they email me saying item is out of stock would i like a refund or another item. completely annoyed right now — DO NOT USE
I ordered my reef perfume yesterday dinner time and its arrived the following day...absolutely fantastic 100%genuine perfume packaged great and cannot believe i got it next day...will definitely be ordering again from here ...thank you ..Emma x
My experience of shopping with Emirates Oud has been entirely positive. Competitive prices and my items always arrive quickly and in perfect condition. Outstanding seller.
The greatest problem of shopping for perfume online is that you have to imagine how it smells. Emirates Oud make that easy by giving in-depth descriptions of the layers of scent together with suggestions about when it would be appropriate to wear individual perfumes. When the perfume arrived I was amazed at the quality of the presentation considering the relatively modest prices. Both the box and the bottle are stunning. I ended up buying two perfumes untried. I have worn the more expensive one several times. It has brought me a number of compliments and the smell literally lasts the entire day but without being overpowering. The second one is very very light so on me it has little silage or longevity but at the price I can afford to spray more frequently. Delivery was pretty quick and the products well packaged so no danger of damage. Over all, I am very happy with the purchases and the company.
Absolutely an amazing company to purchase from , amazing prices and very quick on delivery 5* all the way , thank you emirates oud!!!
Placed order after two days of no dispatch I asked them to change the delivery address from my business account to home account and that I needed it before the weekend and I don’t work on the weekends.
Order arrived on Tuesday the following week, so I had to visit the high street for alternative presents.
I wouldn’t order again as there reply to this was. Yep this was our mistake. Didn’t really sit right with me.
I wouldn’t order from these guys again because of this.
Happy with my purchase… packaged well and delivery time was good… Awaiting for perfume that is coming soon and will be purchasing again… Legit perfumes ⭐️
Authentic products
Great range
Trusted company
Speedy delivery with the best - Royal Mail
Thank you Emirates Oud
Quick , efficient with good customer communication.
Items arrived in perfect condition .

Reply from Emirates Oud
Missing item but said was out stock but says it's still available to buy obviously cheaper to send refund rather than post it and keep customer happy they did replay after couple days so not to bad but I won't use again as customer service is really poor.
Beautiful fragrances, wide selection, fast delivery- very happy with my orders - i bought 3 perfumes - very happy with all of them ! I wil definitely order again!
Fantastic Customer Service they reply as quickly as possible. All the perfumes are authentic. Can’t fault them. I probably brought off them about five or six times.
Ive shopped from the store many times each time has been super easy to shop, there is a large variety the prices are excellent. Delivery is super quick and all the items are well padded nothing has ever broken. I will only buy from Emirates Oud due to this and have family who buy from here too!
No fuss, wide variety of fragrances at decent prices. A good company
If an item is out of stock let your customers know. This is the second time it’s happening. I order a perfume and I have to wait for over 2 week with no delivery in sight. I send a mail and they respond it’s out of stock and give me an option to wait or refund. I choose refund and no response until 3 days later I get a mail to say my item has been dispatched. Which most of the times I most have ordered something else. Poor customer service
Good selection of products and when I asked about a delay to shipping they replied quickly and provided all the info I needed and were very friendly and accommodating. Will definitely be using them again!
Excellent product choice with great prices and super fast delivery
Such a great shopping experience. Emirates Oud provides a wonderful and easy shopping experience, with clear photos and helpful fragrance descriptions. The fragrance selection is extremely vast with affordable prices. Dispatch and delivery is quite prompt.
Took ages to dispatch and paid for express delivery took about 10 days to deliver.
Crap service.
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