Emma Reviews 511

Simple and effective.

Use this on the daily to keep on top of my spending! Product keeps evolving based on customer feedback of features.

I had just been scammed out of all my money couldn't pay any of my bills thanks the support and advice I have managed to get myself back on track i don't know what mess I would be in and for the first time in my life i have a credit history I can build and benefit from well done top customer service unbeatable 100% satisfaction

I was initially very happy with the Emma budgeting app but have become fed up with it over the last year.

Many of the features that were once included in my plan no longer are which is a bit annoying but the most significant problem for me is that despite saying it will update 4 x per day it updates twice or three time absolute most.

This has been going on for a year and while the customer service reps are nice and try to be helpful it’s never actually resolved.

In order to avoid this ongoing irritation I’ll have to upgrade to the £80 per year plan. I may be cynical but it feels like this is a way to force customers in to upgrading.

I couldn't remember my passcode and the Emma help team were really great with helping me get back into my accounts. They responded to my emails really quickly making the process fairly painless!

Great for pulling all your finances together.

Quick & easy to use no accountancy or bookkeeping experience required

Emma app has got better and better since I reviewed it a year ago. It's great for helping with accounts and savings. It even can safely save to get interest and you can pay people with Emma

Super useful app, really helps me budget & keep track of my finances as well as save, intuitive design & the quizzes are fun ✨

The helpful advice I received 

Amazing app. It’s fun and cute and so Helpful.

I saved some money knew it needed 45 days to come back out, thought I’d waited 45 days but could be wrong as my moneys not unlocking, I’ve tried for 2 days to reach anyone who can tell me when I can access my money and I can’t talk to anyone, it keeps saying someone will get back to me on their page and messenger and nothing. They mention their live chat but you can never talk to anyone on live chat, I did eventually get my money released and a reply from them but it took ages, I’ve now deleted the app

Essential budgeting tool.

Very friendly and helpful service. My query was handled quickly and efficiently by the team.

Superb help when moving data to a new phone.

The app is great if you want to keep track of multiple accounts. Plus you have the bonus of offline accounts where you cannot do a direct link. I have £ and € account so great to see a summary in a single app.

Had to change my bank details linked to emma wallet and support was able to fix it promptly.

Helpful Customer Service (thanks Kevin) great features and a decent interest rate on savings pots.

I think my overall experience has been great. I haven't had any issues with this app, it's easy to manage and has been a huge help in helping me save money, rather than spend it. My experience with contacting support has also been great, very quick and polite responses.

I clicked to pay monthly, took the annual payment. I asked to change to monthly so i can get my annual payment back and im being ignored