Emma Live Reviews 

The team at EMMA was always accessible - regardless of what my questions were! Other platforms make you pay to speak to a "live" person - not so with EMMA! Dana and Dan were both very patient and made sure I understood what we were talking about. Our event ran smoothly and I couldn't be happier! Can't wait till the next time we have an event!

Emma has excellent customer service! At any time, day or night, Dana Smith, Emma's Chief Customer Experience Officer is responsive and helps us ensure we are getting the most out of the Emma platform. Thank you Dana!

The team at Emma Live are excellent. They are so knowledgeable and no question goes unanswered.
The platform was an invaluable tool for our event.

EMMA Live is the best charity event management and fundraising platform. The team behind it are some of the best and have enabled me to raise thousands of pounds for Children's Charities. Highly Recommended, you won't find a better company to work with.

Having used Emma for a few years across different jobs, I can't imagine using any other platform!

The site makes delivering almost every aspect of an event so much easier, and have had a good experience using it for auctions, ticketing and check-in systems. It is forever developing and gaining new exciting features to make everything a breeze! But what makes it so amazing truly is the team, they clearly have so much expertise and a passion for what they do - they are incredibly helpful and you can really feel how much they care!

Emma is super easy to use & I love that there is room to add lots of item info if needed, can add Thank you's & I was able to add links to business donors sites & by just hitting the back button, they were back on our Emma site again.
Emma, with my representatives help in setting up a quick check-out, made our events that we had Buy Now items at so easy, people could use Apple Pay or their Wallet or just type in CC info & use autofill on Name, Email & Phone #.
It took 1 min to complete a purchase, they got the Thank You for Your Purchase text they showed us & off they went with their item.
We even used it for Live auction items where I pre-created an Item # & QR code for quick scan after they won an item & I just unhid the item on the Auction site, dropped the winning live bid in & they could scan the QR code & pay right then.
The Emma site & all the upgrades done in fall 2025 & spring 2026 have really made it even more easy to use.
We look forward to 2027 being another year of successful, easy events through Emma.

Our experience with Emma has been great. We’ve used Emma for four different fundraising events since May 2025, and each one has been a great experience. Dana is always a pleasure to work with. She is responsive, answers all of our questions, and makes sure any issues are resolved quickly. Emma makes it easy to manage the auction site as a host while also providing our donors and bidders with a simple, user-friendly way to participate.

User friendly software and a very supportive team. I would definitely recommend the platform to other charitable organisations.

Having worked with the team at EMMA for the past four years, I can confidently say they are a pleasure to work with. No question is ever too small, and the team is always responsive, helpful, and proactive.

While there have been one or two issues with payments, these were resolved quickly and efficiently, which was greatly appreciated by both myself and the events team. Their websites are sleek, professional, and user-friendly, which is incredibly important to us in delivering an excellent guest experience.

I've used EMMA Live for almost three years and the platform has been invaluable for a range of events. The team are very helpful and responsive - special thanks to Zita and Eliza for all their support. I would definitely recommend the platform to other charities/organisations.

We have had a really positive experience using Emma Live as our event website platform. It’s easy to use, reliable, and has made managing our event website straightforward.

The team we work with at Emma Live are excellent, communication is always incredibly speedy, they’re proactive, and they’re always happy to help whenever we have a question or need something sorted.

We've had a fantastic experience using Emma Live for our fundraising events. The platform is easy to use and the support is second to none. Eliza Turner has been brilliant to work with, always friendly, responsive, and willing to go the extra mile to help. Her support has made managing our events much easier, and I wouldn't hesitate to recommend both Emma Live and Eliza to other event organisers.

Have worked with them for a few years now and they are always a pleasure to work with, very quick to get back if there are any issues. Excellent, user friendly tool, really easy to get to grips with.

We had a great experience working with the Emma team on a couple of charity events this year.

Emma is a well-developed platform that offers a lot of flexibility for different types of events and fundraising activities. The team there are lovely and happy to help throughout the delivery of our efforts and afterwards which we appreciated too.

Always really helpful and reliable whenever I have queries! Especially Anu who is super fast to respond. Great company :)

Great customer service, very personalised and proactive. Would recommend.

Great fundraising and events platform that is an excellent alternative to some of the other widely known or commonly used platforms of this nature. The support team are friendly, helpful and responsive. Not only this, they are always keen to learn and improve or adapt the platform for the best supporter and charity user experience possible. Would recommend.

A fantastic all-round service. Always happy and quick to help. Friendly and professional. Unflappable. Personable.

We've really enjoyed working with Emma Live over the last six months. The team is always responsive, friendly, and willing to help. Special thanks to Jaggy and Hannah, who have been brilliant from day one. They’ve guided us through the platform, helped us deliver some complex event setups, and have always been available when we needed support.

Jaggy and the team were fantastic to work with! Very responsive and helpful. Would recommend.