Emma Blue World Of Toys Reviews 134

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I received what I ordered less than a week after placing my order and the cars looked exactly like the pictures. The service was excellent, communicated well throughout the whole process and I would h... See more

Rated 1 out of 5 stars

Delivery was fast however, they delivered a damaged item for them to get rid of their stock. The item was bubble wrapped from all angles with a fragile note for the courier not to put it on top where... See more

Rated 5 out of 5 stars

I bought my son 360 Degree Dino Stunt Car Dancing Spiderman Robot Toys, Spin Robot Kids Dress Up Costumes With Accessories - Fireman •Desing: Fireman Spider Hero Soft Bullet Launcher for his b... See more

Company replied

Rated 5 out of 5 stars

This was my first order from EmmaBlue, and our expectations were exceeded! We ordered a ride-on car for my daughter’s birthday and the car was delivered within 3 days. The car looked even better... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

At Emma Blue World Of Toys, we value family and community. We are a small family run toy shop based in Alberton (Gauteng) We also courier nation wide! Not only are our prices affordable we also provide our customers with a great shopping experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Delivered damaged item.

Delivery was fast however, they delivered a damaged item for them to get rid of their stock. The item was bubble wrapped from all angles with a fragile note for the courier not to put it on top whereas the item itself is mess.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Outsanding service

Outsanding service
Very friendly ppl ,prompt help congrats to Emma Blue really excelent work

February 27, 2025
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Reply from Emma Blue World Of Toys

Thank you so much Nurita! We are so grateful for your continued support and kind words😊

Rated 5 out of 5 stars

Emma Blue custom cushion

I ordered the Emma Blue custom cushion in a rectangle shape with two images and heartfelt wording for Mother's Day. It was beautifully made,LOVED the material and it was exactly as I envisioned after discussing with the team on WhatsApp. My mom loved it so much she cried when I gave it to her. Thank you for creating such a meaningful gift!

May 9, 2025
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Rated 5 out of 5 stars

Quick service and responses to questions

Quick service and really quick response, especially to troubleshoot some elements I was concerned about. Samantha was awesome.

December 16, 2024
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Reply from Emma Blue World Of Toys

Thank you so much for the feedback Earle! We really appreciate your support and hope your little one loves their ride!

Rated 5 out of 5 stars

The whole team was very helpful

The whole team was very helpful, absolutely great service all around.
Very friendly.
Great work guys and girls.
Thank u very much.

December 16, 2024
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Reply from Emma Blue World Of Toys

Thank you so much Michael! That means alot😊

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Rated 5 out of 5 stars

Happy with the product

Happy with the product, received my order in time 👏🏾

December 12, 2024
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Reply from Emma Blue World Of Toys

Amazing! Thank you so much for your feedback 😊

Rated 5 out of 5 stars

Super fast service

I have received my order at the speed of light, with frequent updates on the shipping.

December 6, 2024
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Reply from Emma Blue World Of Toys

Thank you so much for your feedback and thank you for your support!

Rated 5 out of 5 stars

Awesome service & products

Quality goods with exceptional delivery services! Very happy with everything.

December 8, 2024
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Reply from Emma Blue World Of Toys

Thank you so much Teri, your support is appreciated and your feedback 😊

Rated 3 out of 5 stars

I ordered some toys more than a week…

I ordered some toys more than a week ago and there's no sign of the delivery.

December 8, 2024
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Reply from Emma Blue World Of Toys

Hi there! Please note when placing your order you provided the exact same address for both billing and shipping address but the province for the billing address is Western Cape and the province for the shipping address is Gauteng which is charged the local delivery fee rate. As per !the email sent we need clarity on which province the package needs to go to, if not Gauteng then you will need to pay the correct delivery fee.
Please also note your order was placed exactly 7 days ago today.

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Rated 1 out of 5 stars

I received the package with scratches …

I received the package with scratches and discoloration

I'm soo not satisfied ,I request my money back

November 30, 2024
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Reply from Emma Blue World Of Toys

Hi there, we are so saddened by your feedback 😢
We responded immediately to your complaint and have done our utmost to assist you to the best of our ability. Unfortunately our best is all we can give. Keep well😊

Rated 5 out of 5 stars

Communication was amazing

Communication was amazing. A mistake on my end thinking the delivery was delayed, the director Samantha immediately reached out to me. Although I realised the mistake and quickly emailed back, Samantha was kind enough to respond. Delivery was quick enough despite it being the busiest time of year. Thank you Emma Blue

November 29, 2024
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Reply from Emma Blue World Of Toys

Thank you so much Lynn! This feedback puts a smile on our face, thank you for the support!

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