Emoswimsuits Reviews 

126
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the swimsuits very flattering, comfortable, and made of great quality material that feels nice on the skin. Many people appreciate the accurate size charts, helpful design details, and wonderful options that fit various body shapes exceptionally well. Some reviewers were not happy with the return policy and experienced major difficulties when trying to get full refunds for items. Others mentioned receiving incorrect items, experiencing poor sizing consistency, and facing high international shipping costs when trying to send products back. Customers also noted that support often offered tiny partial discounts instead of solving the underlying issues properly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the swimsuits are high quality,... See more

Quality

Consumers find quality to be positive, highlighting excellent materials and a comfortable, flattering fit.... See more

Return policy

Users describe intense frustration and dissatisfaction with the return policy, highlighting how difficult the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a strong divide in satisfaction. On one... See more

Refund

People report negative experiences with refund policies, expressing widespread dissatisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I love about this company is that my original swimsuit I ordered which had incredibly bright colors. It was the next off the shoulder style and so elegant, but under that armpit it was just t... See more

Rated 4 out of 5 stars

My swim suits are great! I loved the fit. Not sure why the negative reviews here. My only comment is that I would love to be able to pick a different size for the top and bottom. I am a large in the... See more

Rated 5 out of 5 stars

Great company to deal with, fast and efficent .I love my bathing suit and it wasn't overly expensive for the great quality if this garment. They are true to size.The style and cut of the suit is very... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

126 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(126)

110 reviews in the last 12 months

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Rated 1 out of 5 stars

They don’t have zero stars

They don’t have zero stars or else that’s what I would’ve given this company. They are a total scam garbage swimsuits cheaply made ill fitting and then they refuse to give you a refund because in order to ship it back it cost a ridiculous amount of money. They offered me a 5% refund on my suit. Is that supposed to be some kind of a joke? Then they offered to exchange the suit for me. Why would I exchange the suit for another suit when the product is crap. At a minimum they should be giving people a refund of at least half of the price of the suit. Do not buy one single thing from this company. The products are pure garbage.

March 3, 2026
Unprompted review
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Reply from Emoswimsuits

We are truly sorry that our products and service have left you so disappointed. We realize we did not meet your expectations at all, and we feel deeply regretful for all the trouble we caused you.
We would like to communicate with you one-on-one to figure out a proper solution. Please send your order number via private message, and we will follow up with you carefully.

Rated 1 out of 5 stars

Theft

$44.98 was charged to my credit card on Jan. 28. I never placed an order. This was theft.

January 28, 2026
Unprompted review
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Reply from Emoswimsuits

We are extremely sorry to hear about this unexpected charge on your card. This should never have happened, and we take this matter very seriously.
Please send us your contact details and relevant billing information via private message. We will look into the record immediately and resolve this issue for you as soon as possible.

Rated 1 out of 5 stars

This company is a scam!

This company is a scam!
I ordered 2x swim suits. One actually fitted fine, the other was about 10 sizes bigger than I ordered and the quality of both was cheap and nasty, not what you see in the photos!! When I requested the information to return the item for a refund, they offered 10% of the initial price saying ‘it will cost me more to return it so I should be happy with 10%’ It was then I realized I was dealing with a Chinese company, not in the US. I refused their offer and they upped it to 20%. I again refused and repeated my request for the return address. They sent me a threatening email that if I returned it they couldn’t guarantee it would arrive. I sent it in Nov 2025 and saw in the tracking that it had arrived in China, left in customs and then returned back to me, unclaimed by them. I am in the process of emailing them for my refund. They have gone unanswered so far.

January 27, 2026
Unprompted review
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Reply from Emoswimsuits

We are truly sorry your order brought you so many troubles and disappointment. We acknowledge there were problems with the item size, quality and our after-sales communication, and we feel regretful for all the inconvenience caused to you.
Please send your order number and related tracking details via private message. We will look into your case thoroughly and try our best to work out a proper solution for you.

Rated 1 out of 5 stars

They sent me an XL when I asked for a…

They sent me an XL when I asked for a small. I have tried contacting them but to no avail.

January 14, 2026
Unprompted review
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Reply from Emoswimsuits

We are so sorry for sending you the wrong size and the trouble you had trying to contact us. This is our mistake. Please send your order number via private message, and we will sort this out promptly and offer you a satisfactory compensation.

Rated 1 out of 5 stars

It is impossible to get a refund

It is impossible to get a refund , this company is a disgrace ,do not deal with them . The fabric is terrible , and they just say they will only refund 10% of the price ……..

November 20, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the unsatisfactory experience. Please send your order number via private message, and we will review your case and try our best to reach a mutually agreeable resolution for you.

Rated 1 out of 5 stars

SCAM avoid at all costs!

Read a "Gemini" review which was 100% BS and ordered a suit $56. Not true to size and I hated the fit the day it arrived I sent a request for a "free return" more BS! Sent 5 emails no response and filed a dispute with my credit card. Went again to their site and you must pay the return charge to China! The cost to ship it back is more than the suit cost. So I will wait the 90 days for the dispute to run its course with my credit card. This place is awful AVOID AVOID AVOID! Agreed it should have a Zero rating!

August 8, 2025
Unprompted review
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Reply from Emoswimsuits

We’re truly sorry your purchase did not go well and caused you so much trouble. We value your feedback deeply. Please send your order number via private message, and we will review your situation and discuss a proper way to resolve this together.

Rated 1 out of 5 stars

I gave Been emailing them to return…

I gave Been emailing them to return something, they are not replying back to me! I will Never order again

August 1, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the delayed replies and the trouble this has caused you. Please send your order number via private message, and we will follow up promptly and work out a proper solution for you.

Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE..SCAM

FIRST OF ALL SIZING IS NOT TO TRUE SIZE. I GIVE THE COMPANY A ZERO BECAUSE WHEN TRIED TO RETURN AND THEY SAID I HAD TO PAY FOR SHIPPING TO CHINA...THEY SAID IT WOULD BE EXPENSIVE. THEY ARE VERY SLOW TO RESPOND TO EMAIL AND NOT FULLY ANSWERING MY QUESTIONS. I KEEP ASKNG FOR THE ADDRESS AND NO RESPONSE. STAY AWAY FROM THIS COMPANY

July 18, 2025
Unprompted review
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Reply from Emoswimsuits

We sincerely apologize for the unsatisfying experience and the delayed replies. Please send your order number via private message. We will check your request and discuss a suitable solution with you.

Rated 1 out of 5 stars

Horrible experience

Horrible experience. They advertise that items can be returned but make it absolutely impossible. I would NEVER order from this company again. Stay far away from this SCAM.

July 20, 2025
Unprompted review
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Reply from Emoswimsuits

We’re truly sorry your experience was so disappointing. Please send your order number via private message, and we will look into your request and find a mutually agreeable way to resolve this.

Rated 1 out of 5 stars

Almost impossible to return

Almost impossible to return. They make you pay the shipping fee back to China which in my case was $60 for a $45 swimsuit... Stay away from this company

August 1, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry you encountered so much trouble with the return process. Please send your order number via private message, and we will communicate with you to find a reasonable way to handle this.

Rated 1 out of 5 stars

Scam company

I placed an order in early April via Paypal. Bathing Suits (qty 5) did not come. Filed a dispute with Paypal and got my order after my trip. 3 of the 5 items did not fit. One cover up for example was so tiny that my arm could not even go through. The other was fine.

The ad I was target by on Facebook advertised free returns. I have been in a chat with them since April trying to return the three items and get a refund. Every week its a new story. It started as, "Either take a 20% refund and keep the items, or we can issue you two free items as replacements and you can keep the items." Eventually I caved and took the two.

Once I picked the items, then suddenly my order number could not be located and was wrong. Then they could not find the two items I picked from their site. Now that we're back to finding the two items, my order number is again an issue, even though the screen capture is from their website and email confirmations. Yesterday they told me 10% could be given back (not 20%.) Today no one will answer. The company is a complete scam. The know the limitations of PayPal and I and play the game. I was told they are under investigation by PayPal.

May 28, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for all the delays, sizing issues and unpleasant communication you’ve experienced. We take your feedback seriously. Please send your order information via private message, and we will look into your case carefully and work out a proper solution together.

Rated 1 out of 5 stars

If I could give zero I would.

If I could give zero I would.
Terrible customer service, was blocked on social media and Messenger when I questioned them.
Finally received low quality, too large products which I have no hope in returning for a refund given communication to date.
And not as described, the ‘one piece’ swim dress is awful and misleading, it’s actually two separate pieces, a poor fitting top with no support and large loose briefs.
Beware!

July 18, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the disappointing products and all the unpleasant experiences you’ve had. Please send your order number via private message, and we will check your situation and work out a proper solution for you.

Rated 1 out of 5 stars

Bad product, bad service, fraudulant company info

The suit did not fit as described. Before ordering I looked at the company website which indicated it was based in Denver CO. However when I went to initiate a return, it turns out they're actually a Chinese distributor and I would have to return the suit to China at my own expense (basically, the same cost as the suit). They then offered a 20% refund for my troubles but I never received that. This company is a fraud.

July 9, 2025
Unprompted review
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Reply from Emoswimsuits

We sincerely apologize for all the issues and inconveniences you have encountered. Please send your order number via private message. We will look into your case and discuss a suitable solution with you.

Rated 1 out of 5 stars

Total scam

Total scam - comes from China. I bought three diff colours so spent £90 - they said I have to return to China at my own expense but offered 20% refund to keep - Cheap - i bought the exact same costume for £7.99 from tik tok shop! I am in dispute with them via PayPal!
Nowhere on the website does it say you have to return to China! they say cos it comes from three diff warehouses. DO NOT BUY POOR QUALITY AND POOR CUSTOMER SERVICE

June 18, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the disappointing shopping experience and all the trouble this has brought you. Please send your order number via private message. We will look into your situation and discuss a proper solution together.

Rated 1 out of 5 stars

Total scam do not buy from this company

Total scam do not buy from this company

July 21, 2025
Unprompted review
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Reply from Emoswimsuits

We’re truly sorry to hear you feel this way. We take your feedback seriously. Please send your order number via private message, and we will check your case and find a proper solution.

Rated 2 out of 5 stars

Almost impossible to return anything..

Almost impossible to return anything... customer service is of no help.

July 14, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry the return process and our support did not work out well for you. Please send your order number via private message, and we will assist you and work out a proper solution.

Rated 1 out of 5 stars

I ordered a swimsuit that came with a…

I ordered a swimsuit that came with a hole. I have been trying to return it for weeks and I can't get a response from the company. They did email me back and said to send a picture and I did. No response since. Terrible quality control and terrible customer service. Do not order.

July 2, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the defective item and the lack of timely replies. Please send your order number via private message, and we will follow up promptly and find a proper solution for you.

Rated 1 out of 5 stars

SCAM don't waste your time- the…

SCAM don't waste your time- the company website says based in Denver, CO. It took me 8 days of emails back and forth with customer service to get a return shipping address which is in China. Cost of my return would outweigh the cost of the swimsuit that is too small. Awful time suck and I'm out money. Ugh!

July 14, 2025
Unprompted review
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Reply from Emoswimsuits

We sincerely apologize for all the hassle and disappointment this has caused you. Please send your order number via private message, and we will review your situation and work out a reasonable solution together.

Rated 1 out of 5 stars

Won’t buy again as no support in…

Won’t buy again as no support in swimmers & the company will NOT RELY to any emails to return & get a refund (even though I got my product I felt like I was scammed as no one will get back to me at all).

June 16, 2025
Unprompted review
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Reply from Emoswimsuits

We are truly sorry for the lack of timely support and replies to your emails. Please send your order number via private message, and we will look into your request and find a proper way to help you.

Rated 1 out of 5 stars

AWFUL CUSTOMER SERVICE! DO NOT BUY!

This company feels scammy. They accept returns, but you have to contact them for authorization and then they never reply. I have contacted them THREE TIMES. I need to return an item and they will not reply to my emails. DO NOT BUY FROM THEM!!! I reported them to my credit card company and hopefully I can get some help with this. Do not buy from this company!!!

June 28, 2025
Unprompted review
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Reply from Emoswimsuits

We sincerely apologize for failing to reply to your messages in a timely manner and causing you so much trouble. Please send your order number via private message, and we will deal with your return request and work out a suitable solution.

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