EMP Merchandising Reviews 1,089

High quality and very original merchandise. Being a huge Wednesday fan bin really about the portfolio that is being offered.

Hat alles gut funktioniert!

An easy transaction, great price, accurate representation of the products online to the products received. Good quality materials and fitting.

Excellent service, fast delivery, zero problems, high quality product! Thanks guys! I love my Iron Maiden Tshirt!!!

Very good quality products 🤘😁🤘

The quality of the product and fast service

They promised after the Christmas Holiday my reservation , but it had come fast , more before Christmas , what was a good surprise for me.
Thank you , please !

Thank you for great jacket, packaging and fast delivery!

I had a bad experience. Order arrived in size L instead of XXL that I ordered. I contacted customer support and they advised that I just have to return it and re-order myself if I want. I sent the receipt for the cost of returning the item and to be fair got that refunded the same day.

However, two weeks later I hadn’t received the refund for the item so I contacted customer support again, they advised it was on the way however they wouldn’t refund the €6 delivery charge I had paid, so I explained that it wouldn’t be fair as I received the incorrect order in the first place. They did agree to refund the delivery charge “as a gesture of goodwill”. I received the delivery charge refund then within a few days however it was only €5 but I wasn’t bothered arguing over €1.

A week later I still hadn’t received the €37 for the item so I had to contact customer service yet again. A few days later I received a refund of €25. I’m now in contact with them yet again to receive the remaining €12.

Hopefully this is just a once off very unlucky experience with EMP Merchandising company.

Waiting for the refound.
Do this take so long?

Bought big gothic boots for my son, had researched the site an was a little unsure having read some reviews however EMP Merchandising were the only place that had these particular type so I bought them. Over a week later they arrived from Europe. They had tracking provided and free postage, I was also found a discount coupon online that brought down the price a little more. Honestly I have had no problem, everything was well packaged and a sticker provided for free returns if a problem arose with our purchase. It was our first time ordering however it wont be our last, the quality was really good too and we are delighted with the boots!

12/10 i have to write more than 10 letters so still 14/10

nice shop, funny items