While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good and helpfull sizequides at the webstore, easy to pick right sizes from different products. Flexible payment methods, fast delivery. And the main thing, all the items that we ordered were jus... See more

Rated 5 out of 5 stars

Overall great :D Correct sizes, short delivery time, plenty of discounts to pretty much all sizes. Easy-to-read measurement guides, easy to navigate their website, just great :) No bad experiences ev... See more

Rated 2 out of 5 stars

I bought two pieces of iron maiden tankards and received them yesterday, but unfortunately the other one of them was broken. Service was valued for five (5) stars and the broken tankard wasn't EMP.f... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Usually takes little longer. Actual product is flawless and fits my style perfectly. EMP is my favourite clothing shop, only minus are rather high prices. But now and then like thi... See more

Company details

  1. Streetwear Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Plus Size Clothing Store
  5. Women's Clothing Store
  6. Youth Clothing Store

Written by the company

EMP.fi tarjoaa upean valikoiman naisten ja miesten vaatetusta, bändipaitoja, musiikkia, elokuvien, TV-sarjojen ja pelien fanituotteita ja paljon muuta! Neljä kertaa vuodessa julkaistava ilmainen EMP-kuvasto esittelee valikoiman helmiä ja kaikki yli 30.000 tuotetta löytyvät EMP.fi-verkkokaupasta. Backstage Club -jäsenet saavat kaikki tilauksensa ilman postikuluja sekä paljon muita jäsenetuja.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

The material is bad and the size is too…

The material is bad and the size is too big

February 12, 2026
Unprompted review
EMP.fi logo

Reply from EMP.fi

Hi Zainab.

Sorry to hear that the product wasn’t to your liking. You can of course send the item back as a customer return and we will refund the item. When you do this according to the return instructions, this will be free of charge.

Rated 4 out of 5 stars

The products are absolutely perfect but…

The products are absolutely perfect but I ordered one in size S and one in size M and both of the products are M... Really disappointing
Update: the customer service was really helpful.

January 15, 2026
Unprompted review
EMP.fi logo

Reply from EMP.fi

Hi Roxana.

We are really sorry for the mix up. You can of course return the wrong item/size free of charge and it will be refunded back. You can also contact our customer service, so we can check what is the best way to handle our mistake. You can find the contact details of EMP customer service here: https://www.emp.fi/contact/

Advertisement
Rated 5 out of 5 stars

My order

This order went well! The waiting time wasn't bad(it was just one week) and I'm really happy about my products! :) my products don't have any damage and they feel comfortable. 10/10

December 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good company

Good company, with good quality products. Everything was sent quickly and arrived in good order. One item didn't suit me and it was easy to return it. I will order here again.

September 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

meowza

its so pretty just like the pictures and it arrived so fast

August 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pikapika

Delivery steps were clear and easy to understand. Lil' more plastically than I was hoping for but I suppose it's cool for 12€ price :D pikachu is strongly cute in this one!!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Package arrived quickly and in great condition. Shoes are really nice and the print is good. The size is just right and corresponds to the size chart.

April 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look