Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... See more
Company replied
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See what reviewers are saying
Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... See more
Company replied
the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... See more
Company replied
Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.
Company replied
Company details
Written by the company
Online Video Games Retailer | PC, Mac, Consoles & More
Contact info
United Kingdom
- helpdesk@empiregaming.com
- empiregaming.com
2.4
Poor
971 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ms Office & Viso
great transaction experience; clear instructions; competitive pricing
December 29, 2018
Unprompted review
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Accidentally purchased the wrong…
Accidentally purchased the wrong version and issued full refund! Bought the correct version and received straight away. Thank you!
December 28, 2018
Unprompted review
Great price
Great price, very easy process, good technical backup. Overall excellent value.
December 27, 2018
Unprompted review
I purchased Microsoft 2016
I purchased Microsoft 2016. Seamless process. Product works perfectly.
December 27, 2018
Unprompted review
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Was easy and quick
Was easy and quick - although be aware they want to do a verification step so make sure you have mobile coverage when you do it.
December 27, 2018
Unprompted review
Office 2019 Plus
Office 2019 Plus. Great price, smooth transaction. No problems downloading and validating.
December 26, 2018
Unprompted review
Purchased MS Office 2016
Purchased MS Office 2016 and everything went smooth. I would recommend Empire gaming for purchasing this software.
December 25, 2018
Unprompted review
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Microsoft Office
Got it quick and easy to install with instructions attatched to confirmation email
December 14, 2018
Unprompted review
I purchase Microsoft Office 2016…
I purchased Microsoft Office 2016 Professional Plus. The price was great! The software works wonderful with the exception of Outlook. Outlook doesn't receive or send email even though my contact list and other data migrated over from my old laptop. Have yet to find a solution. Overall I would highly recommend this company.
December 12, 2018
Unprompted review
quick response and all worked perfectly…
quick response and all worked perfectly thanks
December 9, 2018
Unprompted review
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Very quick service
Very quick service. My only issue was that I had to fall Microsoft to help with activation.. I'm not sure if this was Empire Gaming's fault or am issue with my PC. Very well priced software.
December 9, 2018
Unprompted review
Good value and hassle free, eventually
Reasonably quick service if you have Steam already downloaded etc. Good value and hassle free following initial registration. Worth the effort
December 9, 2018
Unprompted review
Great price for MS Project
December 8, 2018
Unprompted review
Reply from EmpireGaming.com
Hello Mark,
Thanks for reviewing us.
As the instructions state, the product code simply activates on www.office.com/setup. If you do have any issues with the installation process then you can always email us at helpdesk@empiregaming.com and we will help you.
We do think that a 2* rating is quite harsh though.
Kind regards,
EG team
Reply from EmpireGaming.com
Thanks
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Excellent
Great price. Fast, easy transaction. Would definitely buy from Empire Gaming again!
December 7, 2018
Unprompted review
Reply from EmpireGaming.com
Thanks Kristi
The download was fast and easy for a…
The download was fast and easy for a great price.
December 6, 2018
Unprompted review
Reply from EmpireGaming.com
Thanks Ulf
excellent price and service
excellent price and service. detailed instructions with order.
December 6, 2018
Unprompted review
Reply from EmpireGaming.com
Thanks Kashmir
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