Empire Learning Reviews 5,285

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 719 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the website intuitive and easy to navigate. Many people highlight the quality of the product and service, noting that the courses are well-designed, informative, and help them achieve their learning objectives efficiently. Reviewers appreciate the clear, concise material and the ability to easily pick up where they left off. However, some customers also noted occasional issues with the platform freezing or logging them out prematurely. A few other people felt that the content could be repetitive or too basic, and some found the quizzes contained unrelated questions.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers found the platform easy to use,... See more

Website

Customers had positive experiences with the website, finding it user-friendly and easy to navigate. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers found the service... See more

Product

Users describe positive interactions with the product. Many customers are very happy with the results,... See more

Quality

Clients share positive opinions on quality, with many praising the educational and well-written course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything worked as it should without any glitches, both during and after my experience using the platform. Live chat, when I needed it (infrequently), connected me to an actual living person. That w... See more

Company replied

Rated 5 out of 5 stars

After nearly forty years of online classes with another company I made a switch. (They took money for the course then cannot be reached.) I was pleasantly surprised with the ease of if EVERY aspect of... See more

Company replied

Rated 5 out of 5 stars

Modules are designed well for those that are active salespersons and for those not actively selling real estate, but rather keeping their license up-to-date. I like that you are able to pickup exactly... See more

Company replied

Rated 5 out of 5 stars

If you take your profession seriously, most of what is offered in this course is information that you're familiar with. However, of all the online courses that I have used over the years, this one wa... See more

Company replied


Company details

  1. #23 of 129 best companies in Educational Institution
  2. #13 of 83 best companies in Association or Organization

About Empire Learning

Written by the company

The Best in Continuing Education

At Empire Learning, we’re dedicated to helping real estate and mortgage professionals achieve their career goals through high-quality continuing education that fits your schedule. We make CE easy, full stop.

Start Today!

2 Million and Counting

We've helped agents and MLOs complete over two million courses to date. Our online, on-demand courses offer practical insights and easy-to-use tools that make CE, well, easy.

Seamless Experience

We’ve designed our platform to provide the most seamless experience possible, eliminating unnecessary stress from the process. With Empire Learning, you’ll gain access to industry-expert instructors and actionable knowledge you can apply right away. Explore our courses and see why professionals rate Empire Learning as their preferred education provider.

Unmatched Service

What sets Empire Learning apart is our commitment to exceptional, U.S.-based customer service. Our support team is here to help every step of the way, making sure your experience is smooth, efficient, and hassle-free. Plus, we report your credits every business day to keep your compliance up-to-date without delay, and we provide instant access to your completion certificates as soon as you finish a course. At Empire Learning, we’re proud to deliver an education experience that truly stands out in the industry.

Approvals

Empire Learning provides CE for MLOs in all 50 states and real estate continuing education in:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Florida
  • Georgia
  • Indiana
  • Iowa
  • Kansas
  • Louisiana
  • Michigan
  • Minnesota
  • Missouri
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia

45 Day Money Back Guarantee!

Refund Policy

If you are not completely satisfied with your experience, for any reason, you may request a full refund at anytime within 45 days of purchase.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best experience in many years with…Highly recommend.

Best experience in many years with online courses for my CE hours. Easy to use. No lagging. Mobile phone friendly. Which is why my experience was the best.

December 30, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Carlina! We appreciate you taking time to leave a 5-star review. Your feedback is important to us. We're happy to hear that you had such a great experience with our online courses! It's great to know that you found our platform easy to use, without lagging, and mobile-friendly. Thanks again for your positive feedback!

Rated 5 out of 5 stars

Empire Real Estate Education

Over the years I have used Empire learning a number of times in order to renew my license. This time, it seemed to be easier. I will recommend this course to all my real estate friends. Nice job everyone ant Empire.

December 30, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is valuable. We're happy to hear that renewing your license was easier this time around! We appreciate you recommending our course to your real estate colleagues. Thank you again for your review and we look forward to being of service in the future!

Rated 5 out of 5 stars

Organized simply well

December 23, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, for taking time to leave a 5-star review! Your feedback is valuable. We are happy to hear that our courses are organized and simple to use. We look forward to being of service for your next renewal. Thanks again for your review!

Rated 3 out of 5 stars

Elementary Course, poorly written

This was very, very basic. Very little of the info used is helpful to a broker / loan officer on a day to day basis. No talk of TRID requirements, not talk of tolerances and how they really apply. Tolerances outside 10% are paid by the lender/broker at time of closing and pulled from commissions.
Lots of repetitive info. Way too much talk of the homestead exemption, scenarios used are not realistic, etc... You can clearly tell that whoever wrote these scenarios and questions, does not work daily as an MLO. This is about money, not about helping MLOs better and more efficient at their job.

December 29, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Steve! Our courses go through a rigorous NMLS approval process to ensure the content meets all requirements, but we’ll share your comments with our content team as we continue to refine our courses to better support the day-to-day needs of MLOs.

We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Empire Learning provides an excellent…

Empire Learning provides an excellent learning experience. The course material is clear, well-organized, and easy to follow, even for entry-level professionals. The lessons are practical, up to date, and directly applicable to real-world scenarios, which made it easy to stay engaged and retain the information.

I especially appreciated how straightforward the platform is and how efficiently the content is delivered without unnecessary filler. It’s a great option for anyone looking to complete required education while actually understanding the material and not just checking a box.

Highly recommend Empire Learning to anyone pursuing or continuing their education in this field.

December 29, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Tymetrious! We appreciate you taking time to leave a thoughtful 5-star review. Your feedback is important to us. We're happy to hear that you found the learning experience excellent, with clear and well-organized material. We appreciate your feedback on the platform's straightforward design and efficient content delivery. Thank you again for your review and we look forward to being of service in the future!

Rated 5 out of 5 stars

Professional

December 29, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is important to us. It's great to hear that our courses are professional and that you had an overall positive experience. Thanks again for your review and we look forward to helping you again!

Rated 5 out of 5 stars

This is my second year working with…

This is my second year working with Sabrina and her team. They are consistently helpful and responsive to any questions. When I encounter issues with access, they are courteous and always willing to assist. I highly recommend Empire.

December 29, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Marco! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We strive to provide excellent service to all our customers, and it's wonderful to know that Sabrina went above and beyond to assist you with your continuing education. We'll be sure to pass along your appreciation to Sabrina and the rest of the Empire Learning staff. If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for your review and we look forward to being of service in the future!

Rated 1 out of 5 stars

Worst CE experience ever!!

Constant reverification requiring logging back in using an idiotic draw with your mouse feature that is extremely sensitive. Why can’t you use a verification code sent to a phone like everyone else?

Forced redo of chapters completed after a forced logout. No countdown to know when you can move ahead.

Forcing people to sit and wait before moving ahead is total incompetence. Only the government would come up with something so stupid. You either know the answers or you don’t.

Complete irrelevant material. Nothing new to learn and multiple spots where the same material, including test questions, is repeated over and over for no good reason.

Complete waste of time!

December 29, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for sharing your feedback. Our courses go through a rigorous NMLS approval process, and many of the items you mentioned—such as minimum time per section, minimum word counts, and overall timing requirements—are mandated by NMLS regulations and must be followed by all approved CE providers.
Regarding identity verification, BioSig-ID is a third-party authentication system required by the NMLS to verify student identity throughout the course. We understand it can be frustrating, but this requirement is enforced across all CE providers.
We always appreciate feedback from students and encourage you to reach out to the NMLS directly if you would like to share your concerns about these requirements.

Rated 3 out of 5 stars

Improvements Needed

Convenient. Could be more entertaining. Each lesson was 3 parts. Initial training, then a video review and then a written review. All three were virtually identical which made training more tedious. Also Bio sign in is very inconvenient when using a touchscreen. It never matches exactly and I had to reset my login 16 times. I probably spent an hour just trying to login. Another item that was inconvenient is I tried to do my training on lunch breaks and breaks. Don't put a save progress screen under every lesson if it really doesn't save your progress to start back on that page. I often had to repeat lessons I already covered. Another 1-2 hours I didn't need to spend, plus I had to go through the automated timing session over again when I already covered the lesson. Once the minimum overall time you need to spend on training has passed I don't believe you should have to have a minimum time frame for every page.

December 28, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking the time to leave a detailed review—we truly appreciate your feedback.

Our courses go through a rigorous approval process with the NMLS and many of the items you mentioned—such as minimum time per section, minimum word counts and overall timing requirements—are mandated by NMLS regulations and must be followed by all approved CE providers. Regarding identity verification, BioSig-ID is a third-party authentication system required by the NMLS to verify student identity throughout the course, and we agree it's one of the more frustrating aspects of the process. Unfortunately, this requirement is also set by the NMLS and must be enforced across all CE providers.

Thank you again for your feedback!

Rated 3 out of 5 stars

Empire's customer service is second to…

Empire's customer service is second to none!
However the course material repeated itself at the very end. The HELOC module & the video for that played through twice. There was no way to exit from it either. So it prolonged the course since, in order to complete the course and access the final exam, one had to sit through that material to the end

December 28, 2025
Empire Learning logo

Reply from Empire Learning

Thank you so much for the kind words about our Customer Service team—we truly appreciate it!
We also appreciate you bringing the issue with the HELOC module to our attention. We’ll be sure to have that video reviewed and updated as soon as possible so it doesn’t impact future learners. Thank you for taking the time to share this feedback—it really helps us improve.

Rated 5 out of 5 stars

I’m glad I selected Empire Learning

I’m glad I selected Empire Learning. I loved that I could choose the combination of courses from their selection. The material was easy to follow and the modules were set up perfectly with both readable information and video summaries. They reported the courses to the GREC in a timely manor. I highly recommend using Empire for your CE credits.

December 28, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Kelly! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We're glad you enjoyed your experience with our course selection and easy-to-follow material. It's also nice to your positive feedback regarding the timely reporting to the GREC. Thank you again for your positive feedback!

Rated 5 out of 5 stars
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is valuable. We're happy to hear that you found the contents focused and helpful! Thank you again for your review and we look forward to helping you again!

Rated 5 out of 5 stars

excellent,each unit verbal and reading…

excellent,each unit verbal and reading reinforcement,great!!

December 23, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Efrain! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We're happy you found our verbal and reading reinforcement helpful. It's great to hear that the units are excellent and beneficial for you. Thanks again for your review!

Rated 5 out of 5 stars

Easy kept my attention

Easy kept my attention

December 26, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Edward! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We're happy you found our courses engaging! Thanks for your feedback; we look forward to being of service in the future!

Rated 5 out of 5 stars

I thought it was really well put…

I thought it was really well put together, direct, and did not waste any of my time. Keep in mind I've been doing these for about 20 years and definitely have some opinions. The tests were helping memory for details, quick, and easy to understand. (no trick questions) I'll use them again next time!

December 18, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Brent! Your feedback is important to us. We're happy to hear that our tests were helpful, direct, and efficient for you. It's great to know they aided your memory for details and were easy to understand. Thank you again for your thoughtful and positive feedback. We look forward to being of service in the future!

Rated 5 out of 5 stars

It was easy to follow and very straight…

It was easy to follow and very straight forward. This was perfect for my mega busy schedule. I literally took the course the week before Christmas all while doing all the usual holiday preparations.

December 24, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Christina! We appreciate you taking time to leave a 5-star review. Your feedback is important to us. We're happy to hear that our courses were easy to follow and fit into your busy holiday schedule. Thank you again for you positive feedback and we look forward to being of service in the future!

Rated 5 out of 5 stars

good UX easy to operate and good design.

good UX easy to operate and good design.

December 18, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is important to us. We're happy to hear that you found our design easy to use and operate. We look forward to being of service for your next renewal!

Rated 5 out of 5 stars

Well written

Well written. Interesting material. Well thoughtout examples. Easy to navigate website.

December 18, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is important to us. We're happy to hear that you found the material interesting and well-written. It's also great to hear feedback regarding the examples and website navigation. Thanks again for your review and we look forward to being of service in the future!

Rated 5 out of 5 stars

The BEST CE course I’ve ever taken!

The BEST CE course I’ve ever taken!
I’ve been a real estate agent for 16 years and have used many CE websites. I accidentally signed up with Empire Learning and even tried to cancel at first. Thankfully, I gave it a chance — and it turned out to be much better than any other CE course I’ve taken. Clear, easy to follow, Highly recommend!

December 24, 2025
Empire Learning logo

Reply from Empire Learning

Thank you, Afsoon! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We're happy to hear that you found our courses clear and easy to follow. We appreciate you sharing your positive experience after 16 years in real estate. Thank you for recommending our courses and we look forward to being of service in the future!!

Rated 5 out of 5 stars

The course was very informative and…

License Renewal 2025. The course was very informative and enlightening. I understood more than when I did the original test for my license. The scenarios were on point and aided in retaining the information. Will be back next year!!!

December 23, 2025
Empire Learning logo

Reply from Empire Learning

Thank you for taking time to leave a 5-star review! Your feedback is valuable. We're happy to hear that the course was informative and enlightening. It's also great to hear the scenarios aided in retaining the information. Thank you again for your positive feedback; we look forward to seeing you for your next renewal!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look