Dr. Cinik Hospital  Reviews 6,833

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the high quality of the procedures and products, noting excellent results and a smooth user experience from start to finish. The team is frequently described as knowledgeable, organized, and supportive, providing clear explanations and thorough aftercare. However, some customers also noted issues with the final results, citing concerns about hair growth, hairline appearance, or overharvesting of the donor area. A few other people also felt that communication could be improved, particularly regarding scheduling and understanding the full scope of included services. There were also occasional mentions of discomfort during procedures or long waiting times.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers highlight the exceptional service, praising... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the natural look and... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experience as... See more

Product

Clients share positive opinions on product. Many reviewers are happy with their hair transplant results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I should have done this earlier! At Dr.CINIK’S I have been cared for from the moment I booked up until now, 2 weeks post procedure. Everything from communication, travel, cleanliness and after care ha... See more

Rated 5 out of 5 stars

Much more professional then my hairtransplant in 2019 in other clinic in Istanbul. Test of the heart and blood before the operation to check if the condition is well enough. Also check of with a cam... See more

Rated 5 out of 5 stars

Three months after my hair transplant, everything is going very well. The experience was truly 5-star from start to finish, with excellent follow-up and care. Hair growth really started around the thi... See more

Rated 5 out of 5 stars

You don’t have to worry about any step of the process because you’re in the hands of true professionals. The clinic is extremely well-organized. Customer support (pre op and post op) is outstanding (d... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Dental Clinic
  3. Plastic Surgery Clinic

Written by the company

Dr. Cinik Hospital has been in business over 15 years treating patients from all around the world with its highly experienced medical staff.

We guarantee you!

A guarantee hair transplant

We give you a 10 year guarantee certificate.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this clinic for hair…

I highly recommend this clinic for hair transplant surgery. I have undergone two procedures here and have been consistently impressed with their professionalism, expertise, and care. Both surgeries were smooth, and I have no complaints. The team demonstrates exceptional skill, making them a trustworthy choice for anyone considering hair restoration.

November 17, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Chad,

Thank you for your kind recommendation and for trusting us with your procedures. We are very pleased to hear that both experiences were smooth and that our team’s professionalism and care met your expectations. Your confidence means a great deal to us, and we truly appreciate you sharing your experience.

Kind regards,
The Dr. Cinik Family

Rated 1 out of 5 stars

Review after 18 months

I had a hair transplant at the Dr. Cinik Clinic in April 2024. I received approximately 3,700 grafts. This is my review after 18 months.

Initial planning and logistics

The sales team was very communicative before the surgery to get me to sign up. The hotel was good. The driver for my transfer from the airport was late though. Also he didn't drop me off at the hotel; he dropped me off near the hotel and I didn't have a Turkish SIM so I couldn't look up the direction. I had to walk around for half an hour to find the hotel.

The surgery and immediate aftermath

Dr. Cinik did not perform the surgery. He spent only a few seconds with me to draw the hairline. He did not ask for my input or expectations.

The actual procedure was carried out by young technicians who did not speak English, making communication during the painful process impossible.

The clinic did not warn me about how painful the procedure would be. Had I known, I would have requested sedation.

The recovery involved significant swelling. The pain and recovery were so bad I had to take an unplanned week off from work.

The aggressive push for positive reviews

After the surgery, the post-op started asking me to leave a positive review.

When I said I would wait for the results, they pressured me by saying I could "review the experience so far" and "change the review later."

This was obviously an attempt to get a positive review before I could see the result and that could explain why they have such good ratings.

I had to firmly ask them to stop bothering me to leave a review before the results have materialized

The poor result

After 9-10 months, the result was visibly patchy, see-through, and lacked density. It was clearly unsuccessful. I complained, and the clinic told me to "just wait" and continue using their recommended supplements, which I had been doing all along.

The PRP debacle

After my initial complaints, they suggested I pay for a PRP session. Until month 10 after the surgery, they had not told me that I was entitled to three free PRP sessions within the first year.

I scheduled a PRP session and a conversation with Dr. Cinik in June and flew to Istanbul specifically for it. Upon arriving and informing the clinic, I was told they would be closed for the Eid holiday. After I argued, they scheduled me for an appointment the next day.

I had also scheduled a meeting with Dr. Cinik for this trip and was promised he would be available. Once I was there, I was told by the post‑op team that Dr Cinik was not in the clinic due to the Eid holiday. They asked me to reschedule my flight and come back the next day so I could see him. I rescheduled my flight. The next day I returned—again, I was told Dr Cinik was still not available; he was on vacation. Instead they offered to let me speak to a technician (who they insisted counts as a doctor). The technician I spoke to tried to gaslight me into thinking that the transplant was a success and if I was not happy with the results, I should get another transplant.

As a consolation for the horrible experience in the June PRP trip, the clinic offered another PRP session. I returned in October for the free PRP they promised in June. The post-op team initially refused, stating it was past the one-year mark. I had to argue and escalate to a manager to have them honor their agreement.

So in total, I only got 2 out of the 3 promised PRPs and I got them too late because the unprofessional post-op team did not inform me about them in time.
At one point, the clinic's proposed solution for the poor growth was to try and sell me a laser device for thousands of euros.

I sought a second opinion from a different clinic. They reviewed my results and suggested that the poor growth was likely due to incorrect angles of the implanted grafts.

My donor area has been over-harvested which has permanently limited my options for a successful repair surgery in the future.

Summary

I spent over 4,000 Euros on the surgery, travel, and aftercare. The result is a failure. The clinic has been unprofessional, unfriendly, and has shown a complete lack of accountability. They have refused to take any responsibility for the failed outcome. My experience is that they operate as a high-volume hair mill, focused on profit rather than patient care. I deeply regret my decision and strongly advise others to avoid this clinic.

Edit in response to the Clinic's reply:

Your statements are factually incorrect. I was never told that a second surgery would be needed on the temple or scalp area. I was only told it was needed for the crown.

You also failed to inform me about PRP treatments within the eligible period and only mentioned them after I complained about the poor results. Now, instead of taking responsibility for the outcome, you are trying to shift the blame onto me.

November 18, 2024
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Ali N,

Thank you for sharing your comments. We respectfully disagree with several statements in your review and would like to clarify the facts for readers.

Before your operation, you were clearly informed that due to your advanced hair loss level and weak donor capacity, a second procedure might be required to achieve higher density. This was discussed in advance and documented. The implanted grafts showed growth, and the outcome was medically consistent with the limitations explained prior to surgery.

Although you were beyond the standard eligibility period, we still provided complimentary PRP support as a goodwill gesture. All follow up evaluations indicated graft survival, and no medical negligence was identified. Claims regarding incorrect implantation angles or donor over harvesting are not supported by our medical assessments.

We regret that expectations and outcome perception did not align, however presenting this as a failure while omitting the preoperative disclosures does not reflect the full reality of the case.

We remain committed to transparency, ethical practice, and realistic planning based on each patient’s medical condition.

Kind regards,
The Dr. Cinik Family

Rated 5 out of 5 stars

Excellent quality & support

This is my second surgery at Dr CINIK and I’m very happy with the results so far.

The surgery was very professional and the support offered afterwards quite useful to understand how to make an effective recovery.

Finally post follow up by the doctors on the results upon time also helps to clarify any questions and comprehend the process overall

100% recommended

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

“An excellent clinic

“An excellent clinic. The hair transplant results were beyond expectations, and the graft extraction from the donor area was well-distributed without any mishandling. I highly recommend it to everyone.”

“Thanks to Mr. Shuaib for the excellent follow-up and communication after the procedure.”

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication through watsapp

Dr. Cunik Clinic is extremely busy, and unfortunately, their communication with potential clients is quite poor. I had my first hair transplant done there, but there were several instances of miscommunication throughout the process. It seems that they are so busy that they struggle to properly follow up or respond to clients in a timely manner.

For my second hair transplant, I tried contacting them multiple times through WhatsApp, but the response was very slow and unhelpful. It really feels like they are too busy to give proper attention and communication to their clients, which is disappointing.

November 12, 2025
Unprompted review
Rated 4 out of 5 stars

I heard that they are one of the best…

I heard that they are one of the best clinics in Istanbul, and they are not wrong. The experience was fine, I can see that professionals work there. We had the language barrier which made speaking a bit difficult, we used a translator to communicate with each other once. Other than that, I guess I don’t have any complaints. The price was reasonable, because their technologies are advanced.

November 7, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Demirhan,

Thank you very much for sharing your experience. We are delighted to hear that you found our clinic professional and that your overall experience was positive. We appreciate your understanding regarding the language barrier and are glad the translator helped facilitate communication.

It is also great to hear that you found our pricing reasonable and recognized the advanced technologies we use. We remain at your disposal for any questions or follow-up you may need.

The Dr. Cinik Family

Rated 5 out of 5 stars

Everything absolutely great

Everything absolutely great. I’d recommend Dr Cinik 100%, how they take care of you, how they give you so many resources.
So happy I did my hair transplant with them

October 21, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Stefan,

Thank you for your wonderful feedback! We’re thrilled to hear that you felt well cared for and satisfied with the support provided throughout your journey. Your recommendation truly means a lot to us.

Best wishes,
The Dr. Cinik Family

Rated 5 out of 5 stars

Amazing team

Amazing team, fully dedicated prior to surgery and great post-op follow up.

January 5, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Thomas,

Thank you so much for your kind words. We’re delighted to hear that you appreciated the dedication of our team and the post-op follow-up. Your satisfaction is truly rewarding for us.

Kind regards,
The Dr. Cinik Family

Rated 4 out of 5 stars

More than i expected

More than i expected, kindness and patience despite the large amount of people coming and going

October 16, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Cris,

Thank you very much for your kind words. We’re delighted to know that your experience exceeded expectations and that you felt well cared for despite the busy environment.

All the best,
The Dr. Cinik Family

Rated 5 out of 5 stars

My Hair Transplant Review

I had my hair transplant at Dr. Cinik’s Clinic three weeks ago and so far, I’m really satisfied with the whole experience. The team was extremely professional from start to finish. Everything was well-organized, from the airport pickup to the surgery day. The clinic itself is clean, modern, and reassuring.

During the operation, the staff made sure I was comfortable the entire time, and the doctor checked on me personally. The post-op care instructions were clear and easy to follow.

It’s still early, but I’m very happy with the progress and confident I chose the right clinic. Definitely recommend Dr. Cinik’s team to anyone considering a hair transplant in Turkey.

October 9, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Mounir,

Thank you very much for sharing your detailed experience. We’re truly happy to hear that everything, from the organization to the care and comfort during your procedure, met your expectations. Your satisfaction and confidence mean a lot to us.

We’ll be glad to follow your progress in the coming months.

Kind regards,
The Dr. Cinik Family

Rated 4 out of 5 stars

A good hair clinic in Istanbul

It was a good Clinic. Dr. CINIK listened to me patiently. His assistant Saba was also nice and polite. After 7 months my hair grew well. I would definitely recommend Dr. Cinik to others

November 24, 2024
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Shahrukh,

Thank you for your kind review. We’re very pleased to hear that you’re happy with your results and that both Dr. Cinik and Saba made your experience pleasant. Your recommendation means a lot to us.

All the best,
The Dr. Cinik Family

Rated 5 out of 5 stars

Everything was great from the very…

Everything was great from the very beginning — the van from the Cinik Clinic was waiting for me and kept driving me wherever I needed to go. The staff was amazing, very polite and helpful. The surgery went well, and we’ll see about the results in time. I would especially like to praise my agent Bedirhan, who was constantly in touch with me and always ready to help. We literally spoke for the first time six months before the surgery, and he was always available for my questions and whatever I needed. He really made this whole trip much easier for me.

October 23, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Vuki,

Thank you very much for sharing your detailed experience. We’re delighted to hear that everything went smoothly and that our team made your journey comfortable from start to finish. It’s wonderful to know that Bedirhan provided such attentive and consistent support throughout the entire process.

We wish you the best with your recovery and look forward to seeing your final results.

Kind regards,
The Dr. Cinik Family

Rated 5 out of 5 stars

Number one

I highly recommend the clinic; for me, it's the best. Everything works perfectly, from the staff to the surgery. I'm extremely satisfied with my hair transplant and would recommend this clinic to anyone. Thank you, my Turkish friends. Best regards, Mirsad.

January 14, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Mirsad,

Thank you so much for your wonderful feedback. We’re truly happy to know that you’re satisfied with your experience and results. Your kind words about our team and your recommendation mean a great deal to us.

Best regards,
The Dr. Cinik Family

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Experience

⭐️⭐️⭐️⭐️⭐️ Excellent Experience – Couldn’t Be Happier with My Results!

I had my hair transplant done at Cinik Clinic a year ago and I honestly couldn’t be more satisfied with the entire experience. From start to finish, everything was handled professionally and with great care. The team made me feel comfortable right away they explained the whole process clearly and answered every question I had.

The procedure itself went smoothly, and the clinic was spotless and modern. The staff were friendly, attentive, and genuinely cared about my comfort throughout the day. The aftercare support was also excellent they checked in regularly and gave me clear instructions for recovery.

Now, a few months later .i.e 12 months, my results are fantastic. The new hairline looks completely natural, and my confidence has gone through the roof. If you’re considering a hair transplant, I can genuinely recommend Cinik Clinic without hesitation. They delivered exactly what they promised and more.

October 12, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Kayode,

Thank you very much for sharing your wonderful experience. We are thrilled to hear that your hair transplant results have met and even exceeded your expectations. It’s great to know that you felt comfortable throughout the process and that our team’s care and support made a difference for you.

Your satisfaction and confidence mean a lot to us, and we truly appreciate your recommendation. We remain here for any future questions or support you may need.

The Dr. Cinik Family

Rated 5 out of 5 stars

Overall good experience

Overall good experience, customer oriented approach, nice behaviour and good take care of…took the necessary time to explain all the steps and also important follow-up post surgery to ensure that the results follow-up

October 4, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear East,

Thank you for sharing your experience. We are glad to hear that you felt well taken care of and that our team’s approach, explanations, and post-surgery follow-up met your expectations.

Your feedback is greatly appreciated and motivates us to continue providing the best care possible for all our patients.

The Dr. Cinik Family

Rated 5 out of 5 stars

Great experience

Great experience ! The staff was very friendly and professional ! The résultats are great so far. I’m very satisfied !

April 11, 2025
Unprompted review
Dr. Cinik Hospital  logo

Reply from Dr. Cinik Hospital

Dear Vince,

Thank you for sharing your experience. We are delighted to hear that you felt well taken care of and that you are satisfied with your results so far.

Your kind words motivate us to continue providing the best care and support to all our patients.

The Dr. Cinik Family

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look