Emsworth Heating Ltd Reviews 162

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the efficiency and professionalism of the work carried out. Many people appreciate the promptness and reliability of the service, often noting that jobs are completed quickly and effectively. The staff is frequently described as friendly, polite, and knowledgeable, making the overall experience very positive for consumers. However, some customers also noted minor issues, such as holes being drilled unnecessarily or radiator thermostats being adjusted without prior consultation. A few other people also felt that an engineer was a bit too keen to leave before fully checking if the system was working properly.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff. Customers frequently praise the team for being efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so impressed with Peter and his team Dan and Jack in carrying out excellent and quick work on installing my heat pump (which replaced an old gas boiler and was with a government grant). They wor... See more

Rated 5 out of 5 stars

Efficient, polite and very knowledgeable. Had a gas central heating installed from scratch. Only a few weeks between giving go ahead and completion. Worked well from get go. A slight leak in one radia... See more

Rated 5 out of 5 stars

Engineer visited to investigate why solar panels were not working. Quickly identified the issue and agreed to order a replacement part. Unfortunately the part he ordered did not arrive for a long ti... See more

Rated 5 out of 5 stars

Emsworth Heating were very 'Friendly & Professional' in sorting out the purchase & installation of my Castleton Fireplace Suite. The technical queries I raised were clarified in a poli... See more


Company details

  1. Heating Contractor
  2. Gas Engineer

Written by the company

Specials natural gas and lpg heating company covering the south of England, local in-house engineers specialist is boiler replacements/upgrades and energy efficiency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 5 out of 5 stars

Boiler service

Duane serviced our boiler this morning. He was very thorough.
He was friendly and polite. Thanks Duane.
Would highly recommend this company.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Pete is so professional and friendly .

Pete is so professional and friendly .
Does an excellent job .
When I have a problem with my heating he responds so quickly.
His staff are extremely helpful and so happy to have this service locally.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & Professional ! :)

Emsworth Heating were very 'Friendly & Professional' in sorting
out the purchase & installation of my Castleton Fireplace Suite.
The technical queries I raised were clarified in a polite & helpful
manner ,,,, the fitter did a superb job with the installation + left
the place clean & tidy afterwards !!

I thought the price was very good too for the above work done.
So, all in all a very happy bunny ... really love my new fireplace
suite :)

Many Thanks & Kind Regards

Derek S ... Selsey , W.Sussex


November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

New boiler installed into house we just…

New boiler installed into house we just bought, but with difficult tight access at point of installation. The install team were great. They also had to remove an old boiler and immersion heater. They worked efficiently and quickly. All areas cleaned thoroughly on completion, and I was given a detailed hand over AND demo of how to use thermostat controller. This is the second time we’ve used Emsworth Heating, great job.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the Emsworth Heating team. New boiler and radiators fitted . Friendly , tidy and efficient throughout . A great local business.

October 31, 2025
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Rated 5 out of 5 stars

Efficient

Efficient, polite and very knowledgeable. Had a gas central heating installed from scratch. Only a few weeks between giving go ahead and completion. Worked well from get go. A slight leak in one radiator once heating was being used but only due to expansion. Resolved by Emsworth Heating very quickly. Very pleased

August 13, 2025
Unprompted review
Rated 3 out of 5 stars

Quick but Only OK

Got the job done quickly and courteously. However, holes were unnecessarily drilled in our wall to fit a thermostat, without asking me, and they were exactly the same distance apart as the existing ones, so it was completely pointless and just made more work for me having to fill the old ones in! Also our old thermostat was taken away (which had a brand new battery in it) without asking me - I could have reused that. Also, I discovered later that our radiator thermostats had been fiddled with round the house, so I am having to rebalance them all again (wish they had just asked me if it was OK to do that).

October 6, 2025
Unprompted review
Emsworth Heating Ltd logo

Reply from Emsworth Heating Ltd

A very disappointing review, when changing a boiler we have to clean and check a system so it will always be necessary to open all valves. This is always clearly explained during the quotation visit. We are required to fit new boiler plus complaint thermostats with all new boilers and this was detailed in the quotation I apologies if there was any misunderstanding

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Rated 5 out of 5 stars

Boiler fitters and servicing you can trust.

The shop in Emsworth is welcoming and friendly. The boiler fitting and now the annual service is carried out by a friendly and highly professional gentleman called Peter.
He knows his trade. Not only is he polite but he is also prompt, a tidy worker and he wastes no time getting the job done. I recommend this company to all!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Arrived on time. Service completed professionally and with no fuss. Clear explanation of what he did as well as suggestions for what is needed in the future.

September 26, 2025
Unprompted review
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