Enchanted Furnishings Reviews 

80
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The furniture has massively exceeded my expectations, its so beautiful and super comfy! Heidi was very reassuring with my worries of ordering off of social media and kept us updated with unfortun... See more

Rated 5 out of 5 stars

customer service and delivery was spot on. Don’t know why we didn’t get a lounge set for the garden before, we have used it for every meal so far. Very pleased

Rated 5 out of 5 stars

Absolutely brilliant customer service, a great product and even better price! We recently purchased a second set as we loved our first so much last summer and they’re so versatile. Cannot recommend He... See more

Rated 5 out of 5 stars

We came across Enchanted Furnishings through a Facebook advert and as a sceptic reached out to ask to view before we purchased. Heidi was exceptionally efficient in responding and arranged a viewin... See more

Company details

  1. Garden Furniture Shop

Written by the company

We are a family run business selling home and garden furniture based in Chelmsford, Essex. All our items are held in stock and can be viewed locally. UK wide delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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No recent history of asking for reviews

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4.9

All reviews

(80)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

The furniture has massively exceeded my…

The furniture has massively exceeded my expectations, its so beautiful and super comfy! Heidi was very reassuring with my worries of ordering off of social media and kept us updated with unfortunate delivery delays.

Put together definitely takes some patience and two people but so worth it!

Would definitely purchase again.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa and 2 chairs plus corner sofa

I bought a sofa and 2 chairs for my garden and was impressed with the goods so followed up with a purchase of a corner set with a coffee table and stools.
To sum up -
Good quality & value.
Speedy delivery.
Messages to keep you informed.
I would definitely use again.

May 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing quality and service

Happy with the service provided from beginning to end. Heidi was super helpful and answered all of my questions really quickly. I loved all the furniture but settled on the grey sofa/armchair/coffee table set which is now set up in the garden. Quality is fabulous and it really does look great. Delivery was really efficient and the delivery driver really friendly. The internet is inundated with companies offering similar furniture and it can be hard to know which to go with. Order from Enchanted Furnishings and you’ll not be disappointed.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent garden furniture.

Great experience from start to finish, we were given a time slot for delivery which was spot on, the furniture is brilliant and a really great price, have recommended this company to my friends and family. Thank you.

April 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Seamless experience

We’d been looking for garden furniture for a while but didn’t want to pay crazy prices the garden centres charge. My partner saw an ad on Facebook for Enchanted Furnishings. We went to view at the farm shop, called and purchased same day and had delivered that week. Great quality & fair pricing, all staff we encountered were lovely and helpful - would recommend!

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Live my new garden furniture

Heidi was great in managing my expectations as I had lots of questions about the furniture and quality, With so many cheap imports I was really quite sceptical. I have nothing to fear product is great. Service was fantastic and they went beyond to help wherever they could.
Definitely recommend thanks guys loving my furniture.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Love our new furniture!

Rang up to enquire about furniture on the Friday and it was delivered Sunday tea time. The lady on the phone was really helpful, answering questions about the furniture, delivery and payment. She also updated us about delivery on the day. The guys who delivered were helpful and polite.

May 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

We have recently received our lovely garden furniture and are really pleased with it and the service we received. Excellent customer service from start to finish, we had an issue with one part but Enchanted Furnishings solved the issue quickly, communication was outstanding and they were very helpful! I would definitely use again and have recommended to family and friends.

April 27, 2024
Unprompted review
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Rated 5 out of 5 stars

A returning customer🤍

Absolutely brilliant customer service, a great product and even better price! We recently purchased a second set as we loved our first so much last summer and they’re so versatile. Cannot recommend Heidi and Ryan enough! Thank you both again!☺️

April 20, 2024
Unprompted review

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