Enchanting Travels helped us plan our individualized two week trip to Alaska. There were multiple locations and travel connections. They arranged everything for us and gave us very detailed instructio... See more
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Review summary
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Reviews shaping this summary
Akshay Maggu and Cyprian Otieno orchestrated an exciting trip to Kenya for me and my granddaughter. They listened to what we wanted to do and created a flawless itinerary. Everything worked out perf... See more
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Kristen Harvey has been a terrific travel "coach." She has worked closely with us to design the trip that "we imagine," as opposed to a typical company's boiler plate agenda. She has listened and re... See more
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We are so pleased with the plans for our five-day tour of Mexico City curated by Bo Crew. Bo has extensive knowledge of the area, its history, and its culture. He took time to listen to our interest... See more
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Company details
- #15 of 199 best companies in Travel Agency
- #3 of 29 best companies in Tour Agency
- #7 of 80 best companies in Tour Operator
Written by the company
Experience luxury custom travel with a journey that’s uniquely yours. For more than 20 years, our award-winning team of travel experts have crafted over 60,000 dream trips to 70 destinations. Discover the art of luxury custom travel.
Why Choose Enchanting Travels?
Written by the company
- It's Your Vacation. Your Way.
- A custom trip that's uniquely yours, crafted with the help of a dedicated destination expert.
- Discover Unforgettable Experiences
- Our experts have a deep local knowledge, with hand-picked activities we've personally tested ourselves.
- We're With You at Every Step
- From trip planning to 24/7 in-destination support, you'll always talk to the dedicated team you trust.
Contact info
8400 E Prentice Ave, Suite 1500, 80111, Greenwood Village, CO, United States
- +1 888 263 2574
- contact@enchantingtravels.com
- enchantingtravels.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Japan 2026
Very easy to follow itinerary that is well laid out in the app. Guides that were prompt and helpful. Excellent accommodation and so many activities that met our interests and were outside of what we might have thought of doing.
April 8, 2026
Unprompted review
Reply from Enchanting Travels
Dear Brett,
Thank you so much for your review! We are delighted to hear that your journey was both seamless and inspiring.
It is wonderful to know that our app provided a clear and helpful roadmap for your travels, allowing you to focus entirely on the experience itself. We take great pride in selecting local partners with guides who are not only punctual but truly dedicated to enhancing your journey, so it is rewarding to hear they made such a positive impact.
Our goal is to curate experiences that go beyond the expected, and we are thrilled that the activities we selected resonated with your interests while introducing you to new perspectives you might not have otherwise discovered.
Thanks again for your kind words. We look forward to taking care of you on your next adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Great dealing with Cherisse to plan our…
Great dealing with Cherisse to plan our Italy trip. She was pleasant, patient and very knowledgeable all around. Really enjoyed the process.
April 29, 2026
Reply from Enchanting Travels
Dear Ellis,
Thank you so much for your review! It was a pleasure collaborating with you on your travel plans. I am confident that you are going to have the trip of a lifetime in Italy!
Warm regards,
Cherisse L
Travel Consultant
Enchanting Travels
We just returned from our second Enchanting Travels adventure. From beginning to end, the company takes care of you. We loved our experiences both in Morocco (in April 2025) and our recent journey to South America. Having everything, including all transport, hotels, and experiences, arranged before arrival adds a level of comfort to travel and reduces stress. When something did go wrong, Enchanting Travels stepped right in. When I fell ill in Peru, Enchanting Travels emergency team had a doctor see me within two hours of the call, even though we were in a fairly remote area. Thanks to them, we were able to continue and reach our goal of visiting Machu Picchu.
April 7, 2026
Unprompted review
Reply from Enchanting Travels
Dear Anne,
Thank you for your review and for sharing such a detailed account of your recent journey.
We are delighted that our curated approach to travel—from the logistical flow of transport to the selection of unique accommodations—allowed you to fully immerse yourself in the beauty of Morocco and South America.
True care is often most visible when the unexpected occurs. We are incredibly relieved that our local support network in Peru was able to assist you so swiftly, ensuring that your health was prioritized so you could ultimately experience the magic of Machu Picchu. Knowing that we could help safeguard those pivotal moments is truly rewarding for our entire team.
We truly appreciate your feedback and look forward to planning your next adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Taylor was responsive and listened to…
Taylor was responsive and listened to us! She put together a great itinerary. Can’t wait to go!
April 23, 2026
Reply from Enchanting Travels
Dear Sandy,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support your travel consultant, Taylor, provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
They listened to what we actually…
They listened to what we actually wanted to do and worked to make it happen.
April 23, 2026
Reply from Enchanting Travels
Dear Melba,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Planning a dream vacation? Look no further than Enchanting Travels
If you are looking to plan a dream vacation then you need to work with Enchanting Travels. We had worked with other agencies in the past for our trips to Ireland and Scotland but nothing compared to the experience we had with Enchanting Travels and our trip to Italy.
From start to finish they made sure every detail was perfect. We cannot wait to plan our next trip with them.
April 13, 2026
Unprompted review
Reply from Enchanting Travels
Dear Michele,
Thank you so much for the glowing recommendation!
We are thrilled that your trip to Italy set a new bar for your travels. Our goal is always to ensure every detail is seamless from start to finish, so hearing that your vacation was a dream from beginning to end is the best feedback we could receive.
We truly appreciate your trust in us and cannot wait to start working on your next adventure whenever you’re ready!
Warm regards,
Francisco U
Guest Relations Specialist
Samara Bustamante listened to what I…
Samara Bustamante listened to what I wanted to do on my trip and planned it very well. I told her to keep my financial spending in the local economy (no chain hotels etc.) and she did. Everything was planned and finalized in less than two weeks. A great person and company to plan your PERSONALIZED trip.
April 17, 2026
Reply from Enchanting Travels
Dear Elwood,
Thank you so much for your great review! We are thrilled to hear that your experience with us was so positive.
It is wonderful to know that your travel consultant, Samara, successfully brought your vision to life in such a short timeframe. We also appreciate you highlighting the focus on the local economy.
We look forward to helping you plan your next unique adventure!
Warm regards,
Francisco U
Guest Relations Specialist
It was our first time using Enchanting…Travels and we loved it!!
It was our first time using Enchanting Travels and the experience in booking everything was awesome. Our consultant, Alex Gonzalez, was very patient and helpful! Thank you
April 17, 2026
Reply from Enchanting Travels
Dear Ken,
Thank you so much for the kind words!
It was a true pleasure helping you plan your first journey with Enchanting Travels. I’m thrilled to hear you loved the experience, and I truly appreciate you trusting me with such an important trip.
I can’t wait for you to make incredible memories, and I look forward to planning many more destinations together in the future!
Best regards,
Alex G
Travel Consultant
Listening to what we wanted BUT also…
Listening to what we wanted BUT also added very important additions to make our trip complete!
April 11, 2026
Reply from Enchanting Travels
Dear Mary Ann,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Enchanting Travels is excellent
Enchanting Travels is very experienced and knowledgeable. They planned an excellent trip for and with us. They were easy to reach whenever we had a question or request, and they were very responsive both in the planning stages and throughout the trip. Our accomodations were stellar.
January 12, 2026
Unprompted review
Reply from Enchanting Travels
Dear Ira,
Thank you so much for your wonderful review! We are thrilled to hear that you had such an excellent experience with us.
It is great to know that you found our team knowledgeable and that our responsiveness made a difference during both the planning stages and your actual journey. We take great pride in selecting stellar accommodations for our guests, so we’re delighted they met your expectations.
We look forward to working with you again on your next adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Another great experience - our recent trip to Japan
Our trip to Japan was excellent with knowledgeable and friendly local guides and expertly planned activities. We had a Multifamily group of 4 adults and 6 children and everything was smooth and effortless which we truly appreciated.
March 29, 2026
Unprompted review
Reply from Enchanting Travels
Dear Vishaal,
Thank you so much for your fantastic review! We are delighted to hear that your trip to Japan was such a success for your entire group.
Managing a multi-family adventure is no small feat, so we are especially pleased to know that the experience felt smooth and effortless for you. It is wonderful that our local guides and carefully planned activities hit the mark.
We look forward to welcoming your families back for another adventure in the future.
Warm regards,
Francisco U
Guest Relations Specialist
Fantastic Experience
This is the 2nd time that we work with Derek Krantz and both times have been fantastic. He is responsive to our wants, timely, and patient.
April 18, 2026
Unprompted review
Reply from Enchanting Travels
Dear Esther,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support your travel consultant, Derek, provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Perfect execution of our vision
The entire trip was wonderfully executed. Great hotels, easy to follow transfer and train travel instructions. Most importantly, the guides, the people we spent up to 12 hours a day with, were knowledgable, kind and caring.
March 31, 2026
Unprompted review
Reply from Enchanting Travels
Dear Charles,
Thank you so much for your fantastic review! We are delighted to hear that your trip was executed so seamlessly and that you found our travel instructions easy to follow.
It is especially heartening to hear your kind words about our guides. Since they are such a significant part of the daily experience, we take great care in selecting people who are not only knowledgeable but truly kind and caring.
We look forward to helping you plan your next adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Best travel planning company!
Enchanting Travels is exceptional in the care and detail they take in planning every step of a trip! They are available to their clients 24/7 in case of a snag or emergency. The whole time we felt calm, taken care of and were able to enjoy ourselves. We did not worry about anything.
April 5, 2026
Unprompted review
Reply from Enchanting Travels
Dear Christy,
Thank you so much for your wonderful review!
We are thrilled to hear that you were able to truly relax and enjoy yourselves without a single worry. Providing that sense of calm is exactly what we strive for, and it’s great to know that our 24/7 support and attention to detail gave you the peace of mind you deserved.
We look forward to taking care of you on your next adventure.
Warm regards,
Francisco U
Guest Relations Specialist
very responsive and friendly
April 10, 2026
Reply from Enchanting Travels
Dear Earland,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Amazing
easy communication and the willingness to fit our wants and desires for our experience
April 15, 2026
Reply from Enchanting Travels
Dear Hilleary,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
The ability to customize the trip is…
The ability to customize the trip is paramount to successful travel. Thank you!
April 3, 2026
Reply from Enchanting Travels
Dear Gregory,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Samara was great to work with
Samara was great to work with. She listened to what we were looking for in a trip to France and delivered an amazing itinerary with great options to choose from.
April 13, 2026
Reply from Enchanting Travels
Dear Robert,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Samara provided.
We wish you all the very best for your upcoming adventure in France!
Warm regards,
Francisco U
Guest Relations Specialist
Great help in tailoring our vacation to…
Great help in tailoring our vacation to our tastes and timetables.
April 6, 2026
Reply from Enchanting Travels
Dear Walter,
Thank you so much for your review! It was a pleasure reconnecting with you again, and I'm confident that you're going to have the trip of a lifetime!
Warm regards,
Cherisse L
Travel Consultant
Reply from Enchanting Travels
Dear Bruce,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support your travel consultant, Mark, provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
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