END. Reviews 

132,159
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,763 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery, often noting quicker than expected arrival times and good communication. Many appreciate the high quality and uniqueness of products, finding items not available elsewhere and receiving them as described. Competitive pricing, especially during sales, and the inclusion of customs for EU orders are highly valued. However, some customers noted receiving items with damaged packaging or minor quality control issues. While delivery is generally fast, a few experienced longer delays. Additionally, some encountered unexpected customs fees or courier issues, despite initial assurances.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and speed of delivery,... See more

Product

Users describe positive interactions with product, often highlighting the great selection of items and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising the easy ordering process,... See more

Price

Reviewers highlight positive aspects of price, often finding great deals and competitive pricing on items... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

good, came to europe fairly fast. The only thing that disappointed me was how damaged the box was - although keep in mind this was the first time over multiple orders so its probably the currier’s fau... See more

Company replied

Rated 4 out of 5 stars

Generally I am always happy to buy from Endclothing. Great clothes, prices, shipping, service etc. However, the last jacket I purchased came with a distinct smell that you usually find in vintage... See more

Rated 4 out of 5 stars

Everything went as expected, except I didn't receive one of the shirts I ordered. The website showed that there was a balance left in my size, but I received a refund for the shirt price a few days la... See more

Company replied

Rated 4 out of 5 stars

Changing my initial review due to a refund mishap. Since the UK has left the EU and the years that have passed since that I used to have a better experience, both with support and the overall exp... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

132K reviews

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4.3

All reviews

(132,159)

13,925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Quality products, slightly different selection than US retailers. 👍

July 7, 2026
END. logo

Reply from END.

Hi Jf,

Thanks for the great feedback!

We're pleased you enjoyed our selection and found something a little different.

Great to hear your order arrived quickly too, enjoy your new pieces!

END.

Rated 5 out of 5 stars

End clothing has the special things…

End clothing has the special things that I don't see in my country so I'm enjoy & the price is acceptable when doing sale the delivery early

July 7, 2026
END. logo

Reply from END.

Hi Tsang,

Thank you for your review!

We're glad you found pieces that aren't easily available in your country and that you were able to take advantage of our sale prices.

It's great to hear your order arrived quickly too.

We appreciate your support and hope to see you again soon!

END.

Rated 5 out of 5 stars

Great price always a good sale discount…

Great price always a good sale discount and quick delivery. Thank you.

July 7, 2026
END. logo

Reply from END.

Hi,

Thank you for your review.

We're delighted to hear you found great value in our sale and that your order arrived quickly.

Feedback like this means a lot to us, and we're pleased we could deliver both on product and service.

END.

Rated 1 out of 5 stars

Terrible customer service from END.

Terrible customer service from END.

I paid around £200 for a pair of shoes and also paid extra for expedited delivery. The parcel never arrived. The courier’s delivery photo was clearly not my house, yet END still failed to provide a prompt refund or any meaningful solution.

Instead of taking responsibility, END repeatedly hid behind the courier’s investigation process and left me to chase both companies through multiple emails and calls. More than a week passed now with no useful update, and at the present, they dont even respond to emails.

END appear unhelpful and completely indifferent once they had taken my money. A retailer should not treat customers this way. I would not trust END with another order and would strongly advise others to think twice before purchasing from them.

July 6, 2026
END. logo

Reply from END.

Hi Antonio,

We're disappointed to read this review, particularly as it does not reflect the actions taken since this issue was first reported.

As soon as you contacted us regarding the non-delivery of your parcel, we raised an investigation with the courier.

This is the standard process followed for all missing parcel claims and is not something that can be bypassed, regardless of the order value or delivery service selected.

While you state that no meaningful action was taken, an active investigation was opened immediately and our Customer Care team has continued to provide updates throughout.

Claims of non-response are also inconsistent with the correspondence already exchanged on this case.

We appreciate that waiting for an investigation outcome can be frustrating, but these checks exist to protect both customers and retailers and must be completed before a final resolution can be issued.

In this instance, the investigation is already well underway and our team remains in contact with you as new information becomes available.

We remain committed to resolving this matter fairly and in line with the outcome of the courier's investigation.

END.

Rated 5 out of 5 stars

Great service

Great service. Ordered she's and received them in a few days.
Only thing was I did not get a confirmation email when I initially ordered- I was only notified when the shoes were dispatched 3 days later.

July 7, 2026
END. logo

Reply from END.

Hi Alexandra,

Thanks for your review.

We're pleased to hear your shoes arrived quickly and that you were happy with the overall service.

We're sorry the order confirmation didn't reach you initially, occasionally these can end up in spam or junk folders.

It's great to hear the dispatch updates came through, and we appreciate you bringing this to our attention.

END.

Rated 5 out of 5 stars

Excellent selection at Proper sales prices

Im blown away at the vast selection of brands and sizes that were available upon browsing. Also the sales are genuine and I bought a jacket that would normally be way out of my price range..

The fact that they absorb all customs and import duties for EU makes it a no-brainer and will order from here again for sure!

Thank you!

June 30, 2026
Unprompted review
END. logo

Reply from END.

Hi George,

Thank you for such a fantastic review.

We're delighted you found something you loved at a great price and that our range, sizing options, and straightforward EU shipping made the experience an easy one.

It's always great to hear when customers discover a piece they might not otherwise have considered.

We really appreciate your support and look forward to helping you find your next favourite purchase soon.

END.

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

July 7, 2026
END. logo

Reply from END.

Hi Sonny,

Thank you very much for your review.

We are pleased to hear delivery was speedy as expected :)

Happy shopping!
END.

Rated 5 out of 5 stars

Easy to order and delivery ok

Easy to order and delivery ok. Overall service great

July 3, 2026
END. logo

Reply from END.

Hi there,

We hope you are well and would like to thank you for your review :)

Great to hear everything was smooth and up to standard with your order.

Your feedback is greatly appreciated!

Kind regards.
END,

Rated 1 out of 5 stars

I still don't have the package

I still don't have the package, also the AI assistant is exceptionaly bad

July 7, 2026
END. logo

Reply from END.

Hi there,

We're sorry to hear you're still waiting for your parcel.

From what we can see, the courier is currently awaiting additional information before they can progress the delivery. Until that information is provided to them, the shipment will remain on hold.

While we appreciate the frustration, this isn't a delay caused by our fulfilment process, and we'd encourage you to contact the courier directly as soon as possible so they can release and complete the delivery.

We also appreciate the feedback regarding our virtual assistant and will take it on board.

END.

Rated 5 out of 5 stars

Excellent communication about order…

Excellent communication about order confirmation, shipping and delivery.

July 3, 2026
END. logo

Reply from END.

Hi Lucas,

Many thanks for taking the time to write your review.

Great to hear our communication has been received with positive feedback.

We think it's super important to keep you in the loop on your order and it's status.

Have a great day!

Kind regards.
END.

Rated 5 out of 5 stars

Good quality goods received promptly at…

Good quality goods received promptly at a good price.

July 14, 2025
END. logo

Reply from END.

Hi Levi,

We hope you are well.

Many thanks for the great review!

Great to hear the positive feedback on our products and pricing.

Wishing you a great day!

Kind regards.
END.

Rated 5 out of 5 stars

Still the best

Still the best, the sneakers I’ve bought was a great find, always 10/10 finds at END, I remember 4 years ago when I found Kobe’s at End which was rare for keeps.

July 7, 2026
END. logo

Reply from END.

Hi JJ,

We hope you are well!

Thanks so much for the great review,

We're super pleased to hear this, and it's amazing to hear that moment is a long lasting great memory :)

Kindest regards.
END.

Rated 5 out of 5 stars

good stuff man

July 7, 2026
END. logo

Reply from END.

Hi Khi,

"Good stuff man" might be one of our favourite reviews yet.

Thanks for the support, we're delighted you enjoyed your experience and hope to see you back again soon.

END.

Rated 3 out of 5 stars

Rating: 3/5 – Stylish and comfortable, but let down by inconsistent quality control.

I purchased two pairs of Adidas SL72 trainers in different colourways, and while I really like the design and overall look of the shoes, the quality control was a little disappointing.

The first pair arrived with one shoe that seemed slightly misshapen and felt almost half a size smaller than the other. I reordered the same model, but the replacement pair wasn't perfect either – one shoe had a visible stain and came with an incorrectly sized shoelace. There were visible glue stains on all pairs.

I'm not sure whether these issues are down to Adidas's manufacturing quality control or happened further along the supply chain, but the inconsistencies between pairs were noticeable.

As both pairs were purchased on sale, I can accept some minor imperfections. However, had I paid full retail price, I would have expected a higher standard of quality and consistency. Great-looking trainers, but the quality doesn't quite match the price point.

July 2, 2026
END. logo

Reply from END.

Hi there,

Thank you for your feedback.

While we're sorry to hear about the inconsistencies you experienced, minor cosmetic imperfections such as excess glue and small variations can occasionally occur with mass-produced footwear and are typically a manufacturing matter rather than retailer handling.

We appreciate your balanced review and are pleased to hear you still enjoyed the design of the trainers.

Your comments have been noted, and we hope to provide a smoother experience next time.

END.

Rated 1 out of 5 stars

Still Still waiting for my credit

Still waiting for my credit , you received it 10 days ago now I’m asked for my tracking number that you generated, here’s my Royal Mail track number action my credit today instead of sending me boiler plate emails #ZR 8254 3968 7GB#

July 1, 2026
Unprompted review
END. logo

Reply from END.

Hi Andrew,

We've checked your return and can confirm it was delivered back to our warehouse on 08/07/2026.

Our return's policy advises that refunds can take 5–7 working days to be processed after a return is received.

Based on the delivery date, your return was still within that processing timeframe when this review was posted.

We appreciate that waiting for a refund can be frustrating, but your return was progressing in line with the timescales clearly outlined in our return's policy. 

END.

Rated 5 out of 5 stars

Great service

Great service, fast delivery. Item in perfect condition as described . Delighted with me purchase . Thanks

July 7, 2026
END. logo

Reply from END.

Hey Klaudia,

Thank you for your review.

We're delighted to hear everything arrived quickly and exactly as expected.

It's great to know you're happy with your purchase, and we appreciate you taking the time to share your experience.

END.

Rated 4 out of 5 stars

Product and delivery are okay

Product and delivery are okay, but I didn't realise immediately that my purchase was coming from the UK. A bit too far for a small item.

July 3, 2026
END. logo

Reply from END.

Hi there,

Thank you for your review.

We're pleased to hear that you were happy with both the product and the delivery.

We appreciate your comments regarding the shipping distance. END. is a UK-based retailer, and our shipping information is available on our website to help customers make informed purchasing decisions before ordering.

Thank you again for your feedback and for shopping with us.

END.

Rated 5 out of 5 stars
END. logo

Reply from END.

Hi there,

Thank you for your review.

We're delighted you were able to take advantage of a great price and discount on your purchase.

We appreciate your support and hope you enjoy your new item.

END.

Rated 1 out of 5 stars

Stuck in Customs, zero support from END

All three of my packages are with Fedex, because of incorrect shippers paperwork from END. A half dozen unanswered emails to end do nothing, and i am left to figure out how to AS A BUYER get my packages cleared. Fedex is helpful, END has blown it completely. I haven not one single reponse from END regarding my purchases. Absurd i am filling out my own customs forms for a purchase (three, actually) from your website.

Edit: NO END, my packages have NOT been delivered. Two are showing still held in Customs. You have done zero to free or update import data on probably hundreds of packages stuck (soon to be returned to UK) so don't pretend its a minor inconvenience and packages calling for additional import information are suddenly set free to the buyer. it is disingenuous to imply it is a minor issue. you failed and are doing nothing to clear the backlog of US customs held packages of your customers. nor are you reaching out to the buyer with any sort of explanation, not as of today, 6 days after.

July 6, 2026
END. logo

Reply from END.

Hi Paul,

Thank you for your feedback.

We regret to learn of the difficulties you have encountered with these shipments.

Although your orders have been delivered via FedEx as anticipated, we acknowledge that customs clearance procedures can be inconvenient and recognise the time you have invested in providing additional information.

Please be advised that international shipments are subject to customs regulations imposed by the destination country, and it is not uncommon for carriers to request supporting documentation prior to completing clearance.

Nevertheless, we understand that you sought assistance from our team during this process, and we are disheartened to hear that you felt inadequately supported.

We appreciate your effort in sharing your experience, and your comments regarding communication have been duly noted and forwarded to the appropriate team for further review.

END.

Rated 5 out of 5 stars

The sneakers arrived in perfect…

The sneakers arrived in perfect conditions and way before the due date.

June 29, 2026
END. logo

Reply from END.

Hi MP,

Thank you for taking the time to leave a review.

We're delighted to hear your sneakers arrived in perfect condition and even earlier than expected.

There's nothing better than a delivery turning up ahead of schedule, especially when you're looking forward to a new pair.

We appreciate your support and hope you enjoy your purchase.

END.

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