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Rated 2 out of 5 stars

App is great, love the sound experience. I decided to upgrade my membership because of a 50% annual discount, but then immediately saw a full lifetime subscription for a good price point, which I sign... See more

Company replied

Rated 2 out of 5 stars

Endel makes great focus and relaxation sounds — the app itself deserves 5 stars. But when I signed up on Aug 2, 2025 for a 7-day free trial, I was charged ~$60 that same day. The invoice only c... See more

Company replied

Rated 5 out of 5 stars

Endel kinda became my daily routine: morning Focus while I work, a little Relax when my head’s fried, then Sleep at night. The audio is subtle, like a soft bubble around you, not “music” that grabs at... See more

Company replied

Rated 1 out of 5 stars

Was charged a WHOPPING 119.99 with no warning on a service I did not request? Not even possible to request a refund through the appstore. This is an incredibly predatory business model that doesn’t ta... See more

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2.6

Poor

TrustScore 2.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

👍👍👍👍

Best soundscapes for coding

August 31, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi Andrei! Thank you for your rating and comment on our application! We are happy that you like Endel and that it helps you focus when you are writing your code. Keep informed of all the latest updates on socials and in the app. Have a good day!

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Rated 1 out of 5 stars

SCAM STAY AWAY!!!!

I was charged $119.99 on September 11, 2025 by a company called Endel (Endel Sound GmbH). I never signed up, authorized, or used this service. I did not knowingly agree to any subscription, free trial, or purchase.

The charge appears to be for an annual subscription to an app I’ve never downloaded or used. It is not listed in my Apple subscriptions, nor is there any record of me agreeing to the terms. This appears to be an unauthorized or deceptive charge, and I am formally disputing it. I also attempted to contact the company and have received no reply.

September 11, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your report! Please email us at ask@endel.io to look deeper into this issue. Have a good day!

Rated 5 out of 5 stars

Really Different

Not only does sound really help me stay concentrated or relax during the sessions, I also really enjoy the aesthetic of the app.

June 12, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there! We are delighted that you like the way we implement our ideas. We promise that we will continue to develop and improve Endel, add new features, enhance the operation of existing functions, and expand our ecosystem. Keep informed of all the latest updates on socials and in the app.

Rated 5 out of 5 stars

I really love this app.

I really love this app.
I love the variety of soundscapes.
You can find a sound that fits any occasion - from focusing sessions to relaxing in a bath, or having a nice, refreshing sleep - for everything.
I find it a little bit expensive, but got my subscription half-price as an offer - so it is ok.

August 7, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks a lot for your positive feedback! It means the world to us! We are delighted that Endel helps you in your daily life. Keep informed of all the latest updates on socials and in the app. Have a good day!

Rated 5 out of 5 stars

great for focus and sleep

great for focus and sleep, a dream of an app!!

September 3, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there! Thank you for sharing your experience of using Endel! We are pleased that it helps you sleep and focus better. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!

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Rated 5 out of 5 stars

Great app

Great app, helps me sleep and relax during tough times!

September 11, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi Lucas! Thank you for sharing your experience of using Endel! We are pleased that it helps you sleep and realx better. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!

Rated 1 out of 5 stars

Scammers

Scammers. Don’t even try their free trial. They just charge you and they don’t respond to your email. Currently disputing with my bank.

August 6, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Sign up for a free trial then change £59.99 after 7 days so a whole yar subscription not just a month. Stay away, they don't respond when you complain too.

June 9, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

Rated 1 out of 5 stars

You will be scammed and your app store…

You will be scammed and your app store will uphold the charges, terrible app that I have been charged £59.99 for a years subscription despite only using this trash once.

May 21, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

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Rated 1 out of 5 stars

Scammer company who charged users who…

Scammer company who charged users who tried their app and the money is gone. Google Play refused to refund the charges

April 3, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

Rated 1 out of 5 stars

Endel is with a shitty Cs an ordinary…

Endel is with a shitty Cs an ordinary marketing plot. You can find music, binaural beats with a similar or even better effect on YouTube and in a bigger quantity then Endel has

March 30, 2025
Unprompted review
endel.io logo

Reply from endel.io

Thanks for your feedback! We understand your point, but your comparison with YouTube is not entirely correct since Endel creates sound on your device based on your location and time of day. It means that playlists on YouTube or streaming services are not personalized, unlike our soundscapes. More here https://endel.io/science/

Rated 1 out of 5 stars

I tried to sign up for a free trial

I tried to sign up for a free trial, they charged the full price right away and refusing to issue a refund. They are scammers. Stay away.

February 19, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

Rated 1 out of 5 stars

Fraudulent, don't sign up for the trial

I attempted to sign up for the free trial but was immediately charged €59. Despite contacting Apple and Endel support multiple times, I was told they can't do anything about it. The process was misleading and fraudulent. I wouldn't recommend the experience to anyone.

January 13, 2025
Unprompted review
endel.io logo

Reply from endel.io

Hi there, thanks for your review! Please email us at ask@endel.io to look deeper into this issue. Thanks!

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Rated 1 out of 5 stars

Charged Without Consent – Disappointing Experience

I attempted to sign up for the free trial but was immediately charged $119. Despite contacting Apple and Endel support multiple times, I was unable to resolve the issue. I felt the process was misleading and unfair, and I wouldn’t recommend this app based on my experience

January 31, 2025
Unprompted review
endel.io logo

Reply from endel.io

In case of the App Store subscription, only Apple can refund it, as we don't have access to their subscription and payment system. Sorry for this inconvenience!

Rated 1 out of 5 stars

I have just had an unauthorised payment taken …

I have just had an unauthorised payment of £59.99 taken from my PayPal account for a subscription I didn’t set up - I have reported it to PayPal but can’t get in touch with endelsound.

January 6, 2025
Unprompted review
endel.io logo

Reply from endel.io

We are sorry that this happened. You can always reach us at ask@endel.io.

Rated 1 out of 5 stars

They offer log-in with Google as a…

They offer log-in with Google as a first choice, now I can't log-in with Google any more because they have an issue. They didn't help me and do I can't use my subscription!

November 6, 2024
Unprompted review
endel.io logo

Reply from endel.io

We offer several sign-in methods, including an email with a one-time password. Please write to us at ask@endel.io so we can help you.

Rated 5 out of 5 stars

Really helped me unlike other apps

Really helped me unlike other apps. I had no issues with subscriptions so the other reviews your probably the user's fault.

August 31, 2024
Unprompted review
endel.io logo

Reply from endel.io

Hi there! Thank you for your positive feedback! We are pleased that you like how we implement our ideas. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!

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Rated 3 out of 5 stars

They charged me for an annual…

They charged me for an annual subscription after the free trial despite telling me that it was cancelled. For 2 days now I've been trying to contact their support to get a refund and I'm getting no response. I'll be initiating a chargeback to try to get my money back.

**Update: they did refund me - shame that I had to go through this process to make it happen

July 14, 2024
Unprompted review
endel.io logo

Reply from endel.io

Thank you for your review. We answer all requests we receive at ask@endel.io as fast as we can.

Rated 1 out of 5 stars

Dont create the free trial

Don't create the free trial, it is a trap, and the trial is not free, but they will charge you a Setup Fee, and there are not showing that in any notice.

February 14, 2023
Unprompted review
endel.io logo

Reply from endel.io

Sorry for the late reply. We hope you got in touch with us back then, and we resolved your case. We currently don't charge any setup fee.

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